ZipRecruiter

Log In

1

Card Disputes Jobs (NOW HIRING)

CardWorks, Inc.

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... The VP, Disputes is responsible for leading and managing the end-to-end dispute resolution process ...

CardWorks

Vice President, Disputes

Pittsburgh, PA · On-site +1

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... The VP, Disputes is responsible for leading and managing the end-to-end dispute resolution process ...

Credit Union Texas

Card Operations Specialist

Allen, TX · On-site

Disputes, Fraud & Research * Conduct research on debit and credit card transactions to support member inquiries and dispute claims. * Process card disputes and fraudulent transaction claims, applying ...

CardWorks

Vice President, Disputes

Orlando, FL · On-site +1

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... The VP, Disputes is responsible for leading and managing the end-to-end dispute resolution process ...

CardWorks, Inc.

Vice President, Disputes

Orlando, FL · On-site

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... The VP, Disputes is responsible for leading and managing the end-to-end dispute resolution process ...

previous pagenext page

Showing results 21-40

All JobsLegal JobsLegal Specialist JobsMediator JobsCard Disputes Jobs

Card Disputes information

See salary details

$13

$21

$28

How much do card disputes jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for card disputes in the United States is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $23.08 per hour, depending on experience, location, and employer.

What is a card dispute?

Card disputes occur when a customer challenges a transaction on their debit or credit card, usually due to unauthorized charges, billing errors, or dissatisfaction with a purchase. The bank or card issuer investigates the claim, communicates with the merchant, and determines whether to reverse the transaction. Card dispute specialists handle these cases, ensuring compliance with regulations and protecting both customers and financial institutions from fraud and errors.

What are some common challenges faced in a card disputes role and how can they be managed effectively?

Professionals in Card Disputes often encounter challenges such as high case volumes, tight regulatory deadlines, and complex fraud investigations. Managing these effectively requires strong attention to detail, excellent organizational skills, and a solid understanding of compliance requirements such as Regulation E and chargeback rules. Collaboration with fraud analysts, customer service teams, and external parties like payment networks is common. Staying up-to-date with evolving fraud trends and leveraging automation tools can also help streamline the dispute resolution process.

What are the key skills and qualifications needed to thrive in a card disputes role, and why are they important?

To thrive in a Card Disputes role, you need strong analytical skills, attention to detail, and a solid understanding of banking regulations and payment card industry standards, often supported by experience in financial services. Familiarity with dispute management systems, fraud detection tools, and relevant compliance software is typically required. Excellent communication, problem-solving abilities, and customer service skills help in efficiently resolving disputes and handling sensitive customer interactions. These competencies are essential to ensure accuracy, regulatory compliance, and customer satisfaction in managing card-related issues.

What is the difference between Card Disputes vs Credit Card Customer Service Representative?

AspectCard DisputesCredit Card Customer Service Representative
Primary RoleHandling and resolving disputes related to unauthorized or incorrect charges on credit cardsAssisting customers with account inquiries, payments, and general credit card questions
Required SkillsKnowledge of fraud protocols, dispute processes, attention to detailCustomer service skills, communication, basic product knowledge
Work EnvironmentFinancial institutions, call centers, online dispute platformsBank branches, call centers, customer support centers

While both roles involve working with credit card accounts, Card Disputes specialists focus on resolving specific issues related to fraudulent or incorrect charges, whereas Credit Card Customer Service Representatives handle general customer inquiries and account management. Understanding these differences helps in choosing the right career path or job search focus.

More about Card Disputes jobs

What cities are hiring for Card Disputes jobs?

Cities with the most Card Disputes job openings:

What states have the most Card Disputes jobs?

States with the most job openings for Card Disputes jobs include:

What job categories do people searching Card Disputes jobs look for?

The top searched job categories for Card Disputes jobs are:

Card Disputes jobs near you
Infographic showing various Card Disputes job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,539 per year, or $21.9 per hour.

Full-Time Card Services Clerk

Decatur, AL • On-site

Family Security Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Family Security Credit Unionexternal

Full-time

Posted 5 days ago

Job description

Job Type
Full-time
Description
Role
To perform necessary card service functions of the credit union by serving members' needs in handling credit and debit card inquiries.
Major Duties and Responsibilities
- Process credit and debit card disputes/chargebacks.
- Reviews credit and debit card reports daily and takes needed action per policies and procedures.
- Researches and resolves member inquiries regarding account statements, disputes, and adjustments.
- Answers incoming phone calls to the card services department and provides members or staff with information and direction regarding credit and debit cards and related accounts.
- Performs supporting administrative tasks.
- Performs other related duties as assigned.
Requirements
Qualifications
Required Qualifications:
- High School Diploma or equivalent
- Must be 18 years of age or older
- Intermediate PC knowledge with basic Microsoft Office skills
Preferred Qualifications:
- Up to one year of similar or related experience
- Familiar with operation of 10-key calculator
- Ability to work in a team environment
- Excellent communication skills while using a pleasant tone and common conversational courtesies
- Good interpersonal skills to include being courteous, diplomatic, and tactful
- Previous experience within card services environment, including knowledge of regulations and applicable laws
- Good organizational skills
- Ability to multitask when necessary
Expectations
- Ability to sit for extended periods of time
- Return all messages within the same day received
This job description is not a complete statement of all duties and responsibilities comprising this position.
EOE, Including Disability/Vets
Board Approved June 19, 2018

Apply