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Capterra Jobs (NOW HIRING)

Client Success Partner

Chicago, IL · On-site

$55K - $79K/yr

Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In's Best Workplaces for multiple years running ...

Image Relay has been deemed a Leader in the DAM industry and ranks #1 in Usability, ROI, Easiest Setup, and Best Results based on user reviews (G2, Capterra, etc.). These distinctions are supported ...

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In's Best Workplaces for multiple years running ...

Image Relay has been deemed a Leader in the DAM industry and ranks #1 in Usability, ROI, Easiest Setup, and Best Results based on user reviews (G2, Capterra, etc.). These distinctions are supported ...

Software Systems Engineer

Zeeland, MI · On-site

$159K - $188K/yr

Experience with any of the following: * requirements management tools such as DOORS, Jama, Polarion, Capterra, Visure. * project management tools such as Jira, Rally, Azure Dev Ops. * systems ...

Software Systems Engineer

Zeeland, MI · On-site +1

$159K - $188K/yr

Experience with any of the following: * requirements management tools such as DOORS, Jama, Polarion, Capterra, Visure. * project management tools such as Jira, Rally, Azure Dev Ops. * systems ...

Software Systems Engineer

Grand Rapids, MI · On-site +1

$166K - $196K/yr

Experience with any of the following: * requirements management tools such as DOORS, Jama, Polarion, Capterra, Visure. * project management tools such as Jira, Rally, Azure Dev Ops. * systems ...

Client Success Partner

New York, NY · On-site

$55K - $79K/yr

Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In's Best Workplaces for multiple years running ...

Client Success Partner

Manhattan, NY · On-site

$90 - $120/hr

Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In's Best Workplaces for multiple years running ...

Each year, Skedda wins awards from G2, Capterra, GetApp, and SoftwareAdvice. Role Overview We're seeking an experienced, technically strong operations leader to lead our Revenue Operations function ...

... Capterra, Software Advice, etc. ● A solid understanding of technical, on-, and off-page SEO strategies ● Proven success with developing and implementing demand generation and conversion ...

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Capterra information

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How much do capterra jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for capterra in the United States is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Capterra vs Software Reviewer?

AspectCapterraSoftware Reviewer
Primary FunctionPlatform for software reviews and comparisonsExpert analysis and detailed reviews of software products
CredentialsUser-generated reviews, company listingsIndustry experts, professional reviewers
Work EnvironmentOnline marketplace, SaaS platformReview websites, industry blogs
UsageBusinesses and consumers researching softwareProfessionals seeking in-depth software insights

While Capterra offers a broad platform for user reviews and software comparisons, Software Reviewer provides expert analysis and detailed evaluations. Both serve users seeking software insights but differ in review sources and depth of analysis.

What is a Capterra job?

A Capterra job typically refers to roles at Capterra, a software discovery and reviews platform that helps businesses find the right software solutions. Jobs at Capterra can range from marketing and sales to customer support, content creation, and software development. Employees work on providing detailed software comparisons, collecting user reviews, and improving the platform’s experience. Since Capterra is part of Gartner Digital Markets, some roles may involve collaboration with other brands like GetApp and Software Advice.

What are some common challenges faced by professionals working at Capterra, and how can new hires prepare for them?

Professionals at Capterra often work in a fast-paced, data-driven environment where priorities can shift quickly based on market trends and client needs. New hires may find it challenging to balance multiple projects while maintaining strong relationships with software vendors and end-users. To succeed, it's important to develop excellent time management skills, stay adaptable, and proactively seek feedback from team members. Collaboration across marketing, sales, and product teams is frequent, so strong communication skills are essential.

What is Capterra?

Capterra is an online marketplace vendor that helps businesses find the right software solutions by providing user reviews, product comparisons, and research tools. It allows users to browse and compare hundreds of software products across various categories such as project management, customer relationship management (CRM), and accounting. Businesses can use Capterra to read real user feedback, view product ratings, and make informed decisions about which software best meets their needs. The platform is free to use for buyers, while software vendors may pay for enhanced listings and lead generation.

What are the key skills and qualifications needed to thrive as a Capterra software reviewer?

To thrive as a Capterra Software Reviewer, you need a strong understanding of software products, analytical thinking, and clear writing skills, typically supported by hands-on experience with various business software solutions. Familiarity with review platforms, user feedback systems, and common business software tools is beneficial. Attention to detail, objectivity, and effective communication are essential soft skills for writing balanced and insightful reviews. These skills ensure the reviews are credible, helpful, and influential for potential software buyers making informed decisions.
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Infographic showing various Capterra job openings in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 69% Physical, 5% Hybrid, and 26% Remote job distribution, with an average salary of $45,898 per year, or $22.1 per hour.

Client Success Partner

SpotOn

Chicago, IL • On-site

$55K - $79K/yr

Full-time

Re-posted 15 days ago


SpotOn rating

5.2

Company rating: 5.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

232nd of 244 rated software companies


Job description

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

  • Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users

  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

  • Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with proven account management skills who can execute adoption campaigns, proactively address at-risk accounts, and support operational efficiency initiatives. Success requires attention to detail, strategic thinking, and the ability to deliver measurable outcomes across a high-volume book of business.

ResponsibilitiesClient Retention
  • Own a portfolio of strategic accounts, monitoring engagement and health at scale.

  • Execute adoption campaigns and proactive touchpoints to reduce churn.

  • Identify at-risk accounts and implement mitigation strategies using standardized processes.

Revenue Expansion
  • Identify upsell and cross-sell opportunities using scalable programs.

  • Collaborate with Rates and Product teams to support expansion efforts.

Client-Focused Collaboration
  • Partner with internal teams to ensure consistent account management practices.

  • Serve as a point of escalation for junior CSPs on client issues.

Portfolio Management & Reporting
  • Track and analyze engagement, adoption, and retention metrics.

  • Optimize use of automation and reporting tools to manage high-volume portfolios.

Skills & Knowledge
  • Proven ability to manage large portfolios efficiently.

  • Strong consultative and communication skills in low-touch environments.

  • Experience with adoption campaigns, automation, and standardized processes.

  • Skilled at leveraging data to identify retention and growth opportunities.

  • Cross-functional collaboration experience.

Previous Experience
  • 2 – 5 years of professional experience in customer success or related roles.

  • Experience in fintech or SaaS environments preferred.

Education / Professional Training
  • Bachelor’s degree in Business Administration, Communications, Marketing or a related field required.

  • An equivalent combination of education and experience may be considered.

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Compensation Range: $55.1K - $79.2K


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