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Capterra Jobs (NOW HIRING)

Stax

Business Development Representative

Orlando, FL · On-site

HubSpot, Capterra, ZoomInfo * Be comfortable working with AI lead generation tools, like Hubspot Prospecting Agent * Work with internal teams to provide support by way of collateral resources ...

Kalungi Inc.

Demand Generation Specialist

Seattle, WA · Remote

Orchestrate and execute multi-channel demand gen campaigns across digital channels including email nurture, review site programs (G2, Capterra, Trustpilot), and emerging digital channels as relevant ...

G2.com, Inc

Senior Lifecycle Marketing Manager

$105K - $118K/yr

Now, we have joined forces with Capterra, SoftwareAdvice, and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined ...

New

Plaid Inc

Customer Marketing Associate

New York, NY · On-site

$104K - $136K/yr

Own Plaid's presence on customer review platforms including G2 and Capterra * Drive review volume and quality by identifying the right customers to engage, building a process for ongoing outreach

New

Kalungi Inc.

Demand Generation Specialist

Seattle, WA · On-site

$16 - $18/hr

Orchestrate and execute multi-channel demand gen campaigns across digital channels including email nurture, review site programs (G2, Capterra, Trustpilot), and emerging digital channels as relevant ...

Kalungi Inc.

Demand Generation Specialist

Seattle, WA · On-site

$70K - $96K/yr

Orchestrate and execute multi-channel demand gen campaigns across digital channels including email nurture, review site programs (G2, Capterra, Trustpilot), and emerging digital channels as relevant ...

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How much do capterra jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for capterra in the United States is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Capterra vs Software Reviewer?

AspectCapterraSoftware Reviewer
Primary FunctionPlatform for software reviews and comparisonsExpert analysis and detailed reviews of software products
CredentialsUser-generated reviews, company listingsIndustry experts, professional reviewers
Work EnvironmentOnline marketplace, SaaS platformReview websites, industry blogs
UsageBusinesses and consumers researching softwareProfessionals seeking in-depth software insights

While Capterra offers a broad platform for user reviews and software comparisons, Software Reviewer provides expert analysis and detailed evaluations. Both serve users seeking software insights but differ in review sources and depth of analysis.

What is a Capterra job?

A Capterra job typically refers to roles at Capterra, a software discovery and reviews platform that helps businesses find the right software solutions. Jobs at Capterra can range from marketing and sales to customer support, content creation, and software development. Employees work on providing detailed software comparisons, collecting user reviews, and improving the platform’s experience. Since Capterra is part of Gartner Digital Markets, some roles may involve collaboration with other brands like GetApp and Software Advice.

What are some common challenges faced by professionals working at Capterra, and how can new hires prepare for them?

Professionals at Capterra often work in a fast-paced, data-driven environment where priorities can shift quickly based on market trends and client needs. New hires may find it challenging to balance multiple projects while maintaining strong relationships with software vendors and end-users. To succeed, it's important to develop excellent time management skills, stay adaptable, and proactively seek feedback from team members. Collaboration across marketing, sales, and product teams is frequent, so strong communication skills are essential.

What is Capterra?

Capterra is an online marketplace vendor that helps businesses find the right software solutions by providing user reviews, product comparisons, and research tools. It allows users to browse and compare hundreds of software products across various categories such as project management, customer relationship management (CRM), and accounting. Businesses can use Capterra to read real user feedback, view product ratings, and make informed decisions about which software best meets their needs. The platform is free to use for buyers, while software vendors may pay for enhanced listings and lead generation.

What are the key skills and qualifications needed to thrive as a Capterra Software Reviewer, and why are they important?

To thrive as a Capterra Software Reviewer, you need a strong understanding of software products, analytical thinking, and clear writing skills, typically supported by hands-on experience with various business software solutions. Familiarity with review platforms, user feedback systems, and common business software tools is beneficial. Attention to detail, objectivity, and effective communication are essential soft skills for writing balanced and insightful reviews. These skills ensure the reviews are credible, helpful, and influential for potential software buyers making informed decisions.
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Capterra jobs near you
Infographic showing various Capterra job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 66% Physical, 3% Hybrid, and 31% Remote job distribution, with an average salary of $45,898 per year, or $22.1 per hour.

Senior Lifecycle & Customer Manager

Facilities Management Express

Columbus, OH • On-site

Full-time

Posted 14 days ago

Job description

As the Senior Lifecycle & Customer Manager at FMX, you will play a pivotal role in owning and optimizing the full customer journey, from initial lead acquisition all the way through to customer retention and expansion. In this high-autonomy role, you will architect our campaign roadmap, build a lifecycle marketing engine from the ground up, and establish customer advocacy motions that compound pipeline over time. You will work closely with the Director of Demand Generation and partner with RevOps to diagnose funnel performance and implement strategies that drive measurable growth across our core segments.
Responsibilities:

As a Senior Lifecycle & Customer Manager, you will:

  • Lifecycle & Funnel Optimization: Build and maintain full funnel visibility, managing dashboards for lead flow, scoring performance, stage-by-stage conversion, and stage aging across K-12, Higher Ed, and Commercial segments. Own the Lead to MQL conversion KPI end-to-end.
  • Campaign Architecture: Define and assign the campaign roadmap for the campaign execution team, establishing a seamless handoff operating rhythm with clear briefs, success metrics, and a review cadence.
  • Email & Nurture Strategy: Design and execute advanced nurture programs that welcome new leads, re-engage cold accounts, follow up after events, and deliver industry-specific content tailored to our unique target audiences.
  • Customer Marketing & Expansion: Build and scale FMX's customer marketing program, including advocacy, referrals, customer speakers, case studies, and review platform engagement (G2, Capterra, Software Advice).
  • Pipeline Motion: Partner with CS and Product Marketing to stand up the expansion pipeline motion through cMQLs, cross-sell/upsell campaigns, customer webinars, and in-product communications.
  • CRM & Marketing Automation: Leverage Marketo and CRM platforms to architect programs, manage lead scoring QA alongside RevOps, and tune campaign triggers quarterly.
  • Reporting & Analytics: Define the metrics framework for lifecycle marketing KPIs, laddering them to pipeline and revenue. Publish a recurring state-of-funnel readout to marketing and sales leadership.

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