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Capital Rx Jobs (NOW HIRING)

Capital Rx

Platform Developer

Manhattan, NY · On-site +1

Capital Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health , which offers full-service health benefit ...

Capital Rx

Platform Developer

Manhattan, NY · On-site +1

Capital Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health , which offers full-service health benefit ...

Capital Rx

Business Analyst

Manhattan, NY · On-site +1

$62K - $98K/yr

Capital Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health , which offers full-service health benefit ...

Capital Rx

Total Rewards Analyst

Manhattan, NY · Remote

$59K - $94K/yr

Capital Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health , which offers full-service health benefit ...

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Capital Rx information

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$20K

$83.3K

$174K

How much do capital rx jobs pay per year?

As of Jun 10, 2026, the average yearly pay for capital rx in the United States is $83,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What kind of team environment can I expect working at Capital Rx?

At Capital Rx, you will typically be part of a highly collaborative and fast-paced team focused on improving healthcare outcomes through transparent pharmacy benefits. Teams often include pharmacy technicians, clinical pharmacists, data analysts, and client service specialists working closely to deliver high-quality solutions. Open communication, innovation, and cross-functional collaboration are encouraged, so you'll regularly interact with colleagues from different departments. This dynamic environment provides excellent opportunities to learn, contribute ideas, and advance your career as the company grows.

What are the key skills and qualifications needed to thrive in the Capital Rx position, and why are they important?

To excel in a role at Capital Rx, candidates generally need a solid background in pharmacy benefit management (PBM), healthcare analytics, or related fields, paired with a relevant degree. Familiarity with claims adjudication platforms, PBM software, and data analysis tools like SQL or Excel is highly valued. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills for success. These competencies enable professionals to manage complex pharmacy benefit operations efficiently, ensure regulatory compliance, and foster positive relationships with clients and team members.

What is a Capital Rx job?

Capital Rx is a pharmacy benefit manager (PBM) that focuses on improving drug pricing transparency and patient outcomes. A job at Capital Rx typically involves roles in pharmacy operations, technology, client services, or healthcare strategy. Employees work to modernize the prescription drug payment system and enhance access to affordable medications. Positions may require expertise in healthcare, analytics, or customer relations, depending on the specific role.

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Capital Rx jobs near you
Manager, Client Experience Resolution & Optimization (CERO)

Manager, Client Experience Resolution & Optimization (CERO)

Capital Rx

Denver, CO • Remote

$95K - $150K/yr

Other

Posted 13 days ago

Job description

About Judi Health

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:

  • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
  • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
  • Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.

Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.

Position Summary

The Manager of Client Experience Resolution & Optimization (CERO) leads the intake, triage, and resolution process for client-impacting issues within Client Services. This role establishes governance for intake workflows, ensures issues are accurately validated and routed, and drives consistency in how Client Services manages and resolves operational challenges. The Manager partners across the organization to streamline processes, reduce manual work, and improve end-to-end client experience, while providing coaching for the CERO Analyst.

Position Responsibilities:

  • Build and manage a standardized intake and routing process for Client Services issues.
  • Govern issue of triage, prioritization, and cross-functional coordination.
  • Serve as the primary point of contact for inquiries related to intake, validation, and routing.
  • Develop and maintain SOPs, workflows, and documentation supporting Client Services operations.
  • Establish and monitor highlevel performance indicators (e.g., intake volumes, turnaround times, quality measures) in partnership with internal analytics teams.
  • Lead continuous improvement initiatives aimed at simplifying workflows and reducing recurring issues.
  • Partner with functional teams to identify process gaps and support implementation of improvements.
  • Coach, mentor, and support ongoing development of the CERO Analyst.

Required Qualifications:

  • Bachelor's degree is required
  • 5+ years of experience in client services, operations, or workflow/process management.
  • Demonstrated success in establishing governance structures or managing intake of workflows.
  • Strong collaboration, communication, and organizational skills.
  • Ability to manage complexity and problem-solve in a fast-paced environment.

This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job.

Remote, US Salary Range
$95,000—$150,000 USD

All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found athttps://www.judi.health/legal/privacy-policy.

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