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Campaign Operations Manager Jobs (NOW HIRING)

News4JAX

Digital Campaign Specialist

Jacksonville, FL · On-site

Campaign Operations Manager Location: Remote in one of GMG's markets Detroit, MI; Houston or San Antonio TX; Jacksonville or Orlando, FL; Roanoke, VA. Description The Ad Operations team supports our ...

OneMagnify

CRM Operations Manager

Detroit, MI · On-site

The CRM Operations Manager owns campaign delivery across the full lifecycle, from planning and configuration through testing, deployment, and performance measurement. This role ensures that every ...

Dandy

Campaign Operations Lead

$109K - $129K/yr

Manage and optimize Marketo programs and connected marketing systems to maintain data hygiene, data quality, and operational efficiency. * Lead international campaign operations to ensure data ...

Democratic Senatorial Campaign Committee

About the Opportunity The Operations Director will be responsible for managing the operations and logistics of the 2026 Coordinated Campaign. This fundamental role within the Senior Leadership Team ...

ServiceNow

Campaign Manager

Franklin, TN · On-site

What You'll Own Campaign Operations Manage end-to-end campaign execution across the World Forum series - coordinating timelines, assets, and stakeholders from brief to launch. Own the campaign ...

Baxter Planning

Marketing Operations Manager

Austin, TX · On-site +1

This role will establish and optimize the systems, workflows, reporting, and campaign operations that improve marketing performance, lead management, funnel visibility, and cross-functional alignment ...

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How much do campaign operations manager jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for campaign operations manager in the United States is $35.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $43.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by Campaign Operations Managers when coordinating cross-functional teams?

Campaign Operations Managers often encounter challenges in aligning the objectives and timelines of various departments, such as marketing, sales, creative, and analytics. Differences in priorities, communication styles, and resource availability can lead to delays or miscommunication. Successful managers proactively facilitate regular check-ins, use project management tools to maintain transparency, and establish clear roles and responsibilities to keep campaigns on track and ensure all stakeholders are informed and engaged.

What are the key skills and qualifications needed to thrive as a Campaign Operations Manager, and why are they important?

To thrive as a Campaign Operations Manager, you need expertise in project management, data analysis, and campaign strategy, often backed by a degree in marketing, business, or a related field. Familiarity with marketing automation platforms (like HubSpot or Marketo), CRM systems, and analytics tools is typically required. Strong organizational skills, attention to detail, and effective communication set top performers apart in this role. These skills ensure campaigns are executed efficiently, performance is optimized, and cross-functional teams are aligned to achieve business objectives.

What does a Campaign Operations Manager do?

A Campaign Operations Manager is responsible for overseeing the planning, execution, and optimization of marketing or advertising campaigns. They coordinate between different teams, manage timelines and budgets, and ensure that campaigns are delivered efficiently and achieve their intended goals. Their role often includes analyzing performance data, refining processes, and troubleshooting any issues that arise during the campaign lifecycle. Campaign Operations Managers work closely with creative, sales, and technical teams to ensure seamless campaign delivery and reporting.
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Campaign Operations Manager jobs near you
Infographic showing various Campaign Operations Manager job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 61% Physical, 4% Hybrid, and 35% Remote job distribution, with an average salary of $73,870 per year, or $35.5 per hour.
Manager, Marketing Campaign Operations

Manager, Marketing Campaign Operations

Smartsheet

Bellevue, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Smartsheet rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

60th of 191 rated software companies

Job description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day.
We're looking for a Manager, Marketing Campaign Operations to lead a globally distributed team of Marketing Automation Specialists responsible for executing the high-volume campaign work that drives our marketing engine.
You'll own the systems, standards, and team rhythms that make consistent, high-quality production possible across time zones, and you'll be accountable for the output. This is a player coach role where you'll also carry your own IC workload, owning select high-impact projects and initiatives end-to-end, so the ideal candidate will have the ability to context-switch between leading the team and doing the work yourself.
This is an execution-first role that requires deep marketing operations expertise, serious process discipline, and proven experience leading remote teams to deliver at volume without sacrificing quality. If you thrive on bringing order to complexity and still want to stay close to the craft, this role is for you.
This role is based in the US and reports to the Director of Marketing Campaign Operations
What You'll Do
Center of Excellence (COE) Leadership & Team Management
  • Lead and manage globally distributed team of Marketing Automation Specialists, in partnership with an on-site lead
  • Set clear, measurable expectations for performance, quality, and delivery - and hold the team accountable to them consistently
  • Build structured onboarding and role-specific training that gets new team members producing quality work quickly
  • Partner with the site lead to manage day-to-day operations, escalations, and resourcing across time zones

Operational Frameworks & Process Design
  • Own the operating model for the COE: intake processes, prioritization logic, SLAs, handoff protocols, and escalation paths
  • Assign out all work to the team via our PMO system based on bandwidth, area of expertise, and urgency
  • Build and enforce QA checkpoints and review standards for all campaign deliverables before anything goes out the door
  • Develop playbooks and training documentation that encode best practices and enable consistent execution regardless of who's doing the work
  • Continuously audit and improve processes to increase throughput, reduce error rates, and eliminate rework

Quality & Performance Management
  • Define, track, and report on COE performance metrics: output volume, SLA adherence, error rates, rework frequency, and stakeholder satisfaction
  • Conduct regular QA audits and retrospectives to identify recurring failure points and drive systematic fixes
  • Report clearly and regularly to the Director, Campaign Operations on team health, capacity, output quality, and risks

Individual Contributor Projects
  • Independently own, drive and execute select marketing operations projects end-to-end, including campaign builds, process improvements, and high-stakes work that requires senior-level expertise
  • Model the quality standards and execution practices you expect from the team by demonstrating them in your own work
  • Lead audience segmentation strategy, working with Global Growth Marketing along with the COE to ensure the right messages are reaching the right people with consistency and precision
  • Manage your own priorities effectively without letting IC responsibilities and team leadership obligations conflict

Stakeholder Management
  • Serve as the primary operational interface between the COE and US-based campaign managers, demand leads, and other stakeholders
  • Manage intake volume and capacity transparently.Set realistic expectations, flag constraints early, and escalate conflicts before they become delivery failures
  • Translate loosely defined campaign requests into clear, structured briefs the COE team can execute without ambiguity or back-and-forth

Team Leadership
  • Lead, develop, and grow a team of marketing professionals; provide coaching and direction within established company policies.
  • Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities
  • Set clear objectives, evaluate progress, coach, train, and instill a high performance culture with focus on teamwork, and ownership
  • Other duties as assigned

What You'll Bring
  • 8+ years of experience in marketing operations or marketing automation in a B2B SaaS environment, including 2+ years managing or leading a team
  • Expert-level Marketo knowledge across program architecture, smart lists, lead scoring, tokens, and campaign execution best practices; Marketo Certified Expert (MCE) strongly preferred
  • Solid working knowledge of Salesforce CRM, including campaign management, lead lifecycle, and reporting
  • A track record of building operational infrastructure that enables teams to deliver high-quality work at sustained volume
  • Exceptional attention to detail; you catch errors before they ship and build systems that catch them before they reach you
  • Familiarity with Zoom Events, Salesloft, or comparable marketing tools
  • Direct, clear communication style with the confidence to push back, escalate, and hold the line on quality and process
  • Working knowledge of HTML/CSS, with the ability to troubleshoot and edit email and landing page code as needed

Nice to Have
  • Experience standing up or scaling a shared services, COE, or offshore delivery model
  • Demonstrated experience managing distributed or offshore teams, with strong cross-cultural communication skills and comfort leading across time zones
  • Experience with BI or reporting tools such as Tableau
  • Well-versed in using AI to optimize manual processes and streamline workflows

Current US Perks & Benefits:
  • Employer subsidized medical/vision and dental coverage for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$122,500-$160,000 USD
Current US Perks & Benefits:
  • Employer subsidized medical/vision and dental coverage for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • 15 days PTO, plus Sick Time Off
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$122,500-$160,000 USD
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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