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Call Reviewer Jobs in Raleigh, NC (NOW HIRING)

Levitate

Sales Development Representative

Raleigh, NC · On-site

Your manager will connect with you for 1:1 coaching that focuses on helping you improve through call reviews, role-playing, and more * Once prospects are booked, you will reach out and confirm their ...

Levitate

Sales Development Representative

Raleigh, NC · On-site

Your manager will connect with you for 1:1 coaching that focuses on helping you improve through call reviews, role-playing, and more * Once prospects are booked, you will reach out and confirm their ...

Levitate

Sales Development Representative

Raleigh, NC · On-site

Your manager will connect with you for 1:1 coaching that focuses on helping you improve through call reviews, role-playing, and more * Once prospects are booked, you will reach out and confirm their ...

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All JobsCall Reviewer JobsCall Reviewer Jobs in Raleigh, NC

Call Reviewer information

See Raleigh, NC salary details

$10

$29

$47

How much do call reviewer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call reviewer in Raleigh, NC is $29.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $35.53 per hour, depending on experience, location, and employer.

What is a Call Reviewer job?

A Call Reviewer listens to recorded phone calls to evaluate their quality, accuracy, and compliance with company policies or regulatory standards. They assess factors like customer service, script adherence, and professionalism. The role helps improve communication, identify training needs, and ensure consistency in customer interactions.

What are the key skills and qualifications needed to thrive in the Call Reviewer position, and why are they important?

To thrive as a Call Reviewer, you need strong attention to detail, analytical listening skills, and familiarity with call center operations, often supported by prior experience in customer service or quality assurance. Knowledge of call recording software, CRM systems, and reporting tools is highly valuable, as well as any relevant quality assurance certifications. Excellent communication, impartiality, and the ability to provide constructive feedback are key soft skills for this position. These skills ensure objective and accurate call evaluations, contributing to continuous improvement and high standards within customer support teams.

What are the typical challenges faced by Call Reviewers and how can they be managed?

Call Reviewers often encounter challenges such as maintaining objectivity when evaluating a high volume of calls and providing consistent, actionable feedback across diverse team members. Managing potential biases and staying up-to-date with evolving company standards or scripts can require ongoing attention. Successful Call Reviewers address these challenges by relying on clear evaluation criteria, seeking regular training, and engaging in open communication with supervisors and agents. This approach helps them support the continuous development of call center staff while ensuring fairness and adherence to company quality standards.

What cities near Raleigh, NC are hiring for Call Reviewer jobs? Cities near Raleigh, NC with the most Call Reviewer job openings:
Call Reviewer jobs near you
Infographic showing various Call Reviewer job openings in Raleigh, NC as of May 2026, with employment types broken down into 3% As Needed, 40% Full Time, 41% Part Time, and 16% Contract. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution, with an average salary of $60,424 per year, or $29.1 per hour.

Sales Development Representative

Levitate

Raleigh, NC

Full-time

Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Raleigh, NC
Position Title: Sales Development Representative

At Levitate, were on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

Creating Magic You have the persistence and grit to turn ambitious ideas into remarkable outcomes.

Showing Customer Empathy You bring humble confidence, listening deeply, and putting customers first.

Making Data-Driven Decisions You pair creativity with insights to make smarter, faster choices.

Focusing on Solutions, Not Problems You approach challenges with positivity and critical thinking, always looking for the way forward.

Making Small Improvements Every Day You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you wont just do a job, youll help create meaningful experiences, solve real problems, and shape the future of our company.

Being a Sales Development Representative (SDR) at Levitate means being on the front lines. Youre the first point of contact for small business prospects, introducing them to Levitate and sparking interest in how we can transform their outreach.

This is a high-volume, fast-paced role where success comes from persistence, curiosity, and the ability to build value quickly. We provide hands-on training and mentorship to help you master the fundamentals and prepare for growth. Our goal is to move our SDRs to a closing role within 69 months, and our closing team offers a clear, structured path to continue advancing your career. 

A Day in the Life of a Levitate SDR

  • Youll focus on outbound prospecting small businesses across the U.S. (130 cold calls per day) with leads that are provided to you
  • You will book demos for your Senior Account Executives and ramp up to 3 demos/day over time and with training
  • Your manager will connect with you for 1:1 coaching that focuses on helping you improve through call reviews, role-playing, and more
  • Once prospects are booked, you will reach out and confirm their attendance at their scheduled demo
  • Through your strong organizational skills, you will consistently update your activities, opportunities, and account information in our CRM

Qualifications

  • Previous cold calling experience preferred
  • Strong desire to succeed and build a career in sales
  • Ability to self-motivate and succeed in a fast-paced role
  • Willingness to ask for help and an openness to being coached
  • Ability to multitask, organize, and prioritize work

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

  • Daily catered lunches from locally-owned restaurants and diverse snack offerings 
  • Employee-led groups (run club, disc golf club, and book club, just to name a few) that bring employees with similar hobbies and interests together to inspire and build relationships
  • Plentiful opportunities to volunteer with and contribute to local organizations that align with the passions of our staff
  • Flexible PTO to facilitate strong work-life balance 
  • Paid parental leave that provides employees with support and flexibility as they grow their families
  • Extensive benefit options including healthy lifestyle reimbursement, 401(k) matching, HSA/FSA, dental, vision, and mental health coverage, and much more
  • Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

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