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Call Centre Operator Jobs (NOW HIRING)

Burjline Builders

Remote Call Center Operator

Remote Call Centre Operator Northeastern Air Quality is seeking a diligent and professional Remote Call Centre Operator to join our dedicated team. As the first point of contact for our residential ...

kgs

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag

Call Center Operator (Days)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag, Inc.

Call Center Operator (Days)

Nashville, TN · On-site

$14.50 - $21/hr

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies! We ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies. We ...

kgs

Call Center Operator (Nights)

Nashville, TN

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

kgs

Call Center Operator (Days)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

kgs

Call Center Operator (Days)

Nashville, TN

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

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Call Centre Operator information

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How much do call centre operator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call centre operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call centre operator?

To thrive as a Call Centre Operator, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and call scripting tools is often required. Patience, resilience, and a positive attitude help operators manage challenging calls and provide excellent customer service. These skills and qualities are essential for resolving customer issues efficiently and maintaining high satisfaction in a fast-paced environment.

What are some common challenges faced by call centre operators, and how can they be managed effectively?

Call Centre Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance targets like average handle time or customer satisfaction scores. Successfully navigating these challenges requires strong communication skills, patience, and effective time management. Many call centres provide training and support systems, such as knowledge bases and escalation procedures, to help operators resolve issues efficiently and reduce stress. Building resilience and utilizing available resources can make the role more manageable and rewarding.

What is the difference between Call Centre Operator vs Customer Service Representative?

AspectCall Centre OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training in call handlingHigh school diploma; customer service training often provided
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedOffice settings, in-person or call-based support
Industry UsageTelecommunications, retail, financeRetail, banking, healthcare, tech
Common Search/ComparisonYesYes

Both roles involve assisting customers, but Call Centre Operators primarily handle inbound and outbound calls in call centers, focusing on telecommunication or service issues. Customer Service Representatives may work in various settings, including in-person or over the phone, providing broader support across industries. While their skills overlap, the Call Centre Operator role is more specialized in call handling and telephony systems.

How to become a call centre operator?

To become a call centre operator, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be advantageous, and some employers may require basic computer skills or a background check. Training is often provided on the job to familiarize new employees with company protocols and systems.

What does a call centre operator do?

A call centre operator handles inbound and outbound customer calls to provide information, support, or resolve issues. They use communication skills and may utilize computer systems or customer management software to document interactions and ensure customer satisfaction.

What cities are hiring for Call Centre Operator jobs?

Cities with the most Call Centre Operator job openings:

Who are the top companies hiring for Call Centre Operator jobs?

The top employers for Call Centre Operator jobs are:

What states have the most Call Centre Operator jobs?

States with the most job openings for Call Centre Operator jobs include:

What are popular job titles related to Call Centre Operator jobs?

For Call Centre Operator jobs, the most frequently searched job titles are:

Infographic showing various Call Centre Operator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

Remote Call Center Operator

Remote

Burjline Builders
See more jobs at Burjline Buildersexternal

Other

Posted 4 days ago

Job description

Remote Call Centre Operator

Northeastern Air Quality is seeking a diligent and professional Remote Call Centre Operator to join our dedicated team. As the first point of contact for our residential and commercial clients, you will play a crucial role in delivering exceptional customer service and support. The ideal candidate will be an excellent communicator, highly organised, and passionate about helping clients understand and improve their air quality. This is a fully remote position for candidates based in the United States, offering an opportunity to contribute to a company focused on creating healthier environments.

Responsibilities

  • Answering incoming calls and emails from new and existing clients in a professional and courteous manner.
  • Providing detailed information about our air quality testing, assessment, and environmental consulting services.
  • Scheduling and managing appointments for our team of technicians and consultants.
  • Accurately recording client information, service requests, and communication logs in our CRM system.
  • Resolving customer enquiries and issues efficiently or escalating them to the appropriate department when necessary.
  • Following established communication protocols and scripts to ensure consistent and high-quality service delivery.
  • Maintaining a comprehensive knowledge of the company's services and standards.

Qualifications

  • Proven experience in a call centre, customer service, or a similar client-facing role.
  • Exceptional verbal and written communication skills with a professional telephone manner.
  • Strong active listening, problem-solving, and interpersonal skills.
  • Proficiency in using CRM software and standard office applications.
  • A high degree of self-discipline and the ability to work independently in a remote setting.
  • Access to a quiet, dedicated home office space and a reliable, high-speed internet connection.
  • A genuine interest in environmental health and air quality is highly desirable.
  • Must be legally authorised to work in the United States.

Apply