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Call Centre Operator Jobs in Saskatchewan (NOW HIRING)

We An-Ser

Overnight Call Centre Specialist

Regina, SK · On-site

$17/hr

Full-Time Overnight Call Centre SpecialistWe An-Ser is looking for reliable and detail-focused ... Comfort working within a Windows-based operating system.A typing speed of at least 40 WPM.A proven ...

Lac La Ronge Indian Band

Provide general office functions: incoming calls, typing, maintain filing system, operating office ... Maintain adequate general office supply inventory for the Medical Transportation Call Centre; * ...

Brandt Tractor Ltd

Receptionist - Bilingual

Regina, SK · On-site

Having prior experience operating a multi-line switchboard is advantageous. * A high school diploma ... Preferably, 2-4 years experience in a call center is preferred. What We Offer * Competitive ...

City of Martensville

CA$27.29/hr

... Sports Centre Arena. GENERAL DUTIES & RESPONSIBILITIES:Reporting to the Facilities Maintenance ... Martensville is also a great place to call home. The City thanks all applicants for their interest ...

A&W

Cook

Rosetown, SK

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W

Cashier

Rosetown, SK

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W

Cashier

Rosetown, SK · On-site

... operating standards for the restaurant. You will excel and find happiness in this job if you ... To keep this spirit of change making front and centre, we follow a set of guidelines we call our ...

A&W

Cook

Rosetown, SK · On-site

... operating standards for the restaurant. You will excel and find happiness in this job if you ... To keep this spirit of change making front and centre, we follow a set of guidelines we call our ...

A&W Canada

Cashier

North Battleford, SK · On-site

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W Canada

Crew Member

Unity, SK · On-site

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W Canada

Crew Member

Swift Current, SK · On-site

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W Canada

Cashier

Saskatoon, SK · On-site

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W Canada

Crew Member

Fort Qu'appelle, SK · On-site

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W Canada

Crew Member

Melville, SK · On-site

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W Canada

Cashier

Regina, SK · On-site

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

A&W Canada

Cashier

Lloydminster, SK · On-site

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

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All JobsCall Centre Operator JobsCall Centre Operator Jobs in Saskatchewan

Call Centre Operator information

What are the key skills and qualifications needed to thrive as a call centre operator?

To thrive as a Call Centre Operator, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and call scripting tools is often required. Patience, resilience, and a positive attitude help operators manage challenging calls and provide excellent customer service. These skills and qualities are essential for resolving customer issues efficiently and maintaining high satisfaction in a fast-paced environment.

What are some common challenges faced by call centre operators, and how can they be managed effectively?

Call Centre Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance targets like average handle time or customer satisfaction scores. Successfully navigating these challenges requires strong communication skills, patience, and effective time management. Many call centres provide training and support systems, such as knowledge bases and escalation procedures, to help operators resolve issues efficiently and reduce stress. Building resilience and utilizing available resources can make the role more manageable and rewarding.

What is the difference between Call Centre Operator vs Customer Service Representative?

AspectCall Centre OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training in call handlingHigh school diploma; customer service training often provided
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedOffice settings, in-person or call-based support
Industry UsageTelecommunications, retail, financeRetail, banking, healthcare, tech
Common Search/ComparisonYesYes

Both roles involve assisting customers, but Call Centre Operators primarily handle inbound and outbound calls in call centers, focusing on telecommunication or service issues. Customer Service Representatives may work in various settings, including in-person or over the phone, providing broader support across industries. While their skills overlap, the Call Centre Operator role is more specialized in call handling and telephony systems.

How to become a call centre operator?

To become a call centre operator, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be advantageous, and some employers may require basic computer skills or a background check. Training is often provided on the job to familiarize new employees with company protocols and systems.

What does a call centre operator do?

A call centre operator handles inbound and outbound customer calls to provide information, support, or resolve issues. They use communication skills and may utilize computer systems or customer management software to document interactions and ensure customer satisfaction.
Infographic showing various Call Centre Operator job openings in Saskatchewan as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Overnight Call Centre Specialist

Regina, SK • On-site

We An-Ser
See more jobs at We An-Serexternal

$17/hr

Full-time

Dental, Vision, PTO

Re-posted 5 days ago

Job description

Full-Time Overnight Call Centre SpecialistWe An-Ser is looking for reliable and detail-focused Full-Time Overnight Call Centre Specialists to join our expanding team. In this crucial role, you will deliver friendly, professional, and high-quality assistance to a diverse range of clients, including medical practices, residential complexes, and corporate services. This is a fully in-office position. We are proud to foster a supportive, empathetic, and collaborative workplace where teamwork and exceptional service are at the heart of what we do. If you have strong communication skills and solid computer habits, we would love to hear from you.Key Responsibilities:Call Management: Handle a high volume of incoming calls professionally, ensuring every caller receives a polite and welcoming experience. Information Gathering: Accurately collect and pass along vital details, making sure all messages are thorough and precise. Data Entry: Verify and input information carefully into our system so clients can trust their needs are documented correctly. Qualifications:A pleasant phone presence with a positive, professional tone.Strong English communication skills, including sharp grammar and spelling.Comfort working within a Windows-based operating system.A typing speed of at least 40 WPM.A proven track record of excellent attendance.Flexibility to work at least one weekend day.Note: No previous experience is necessary! We offer complete training in an encouraging team-oriented environment built to help you succeed.Pay and Benefits: Hourly Rate: $17/HrBenefits package: Full-time staff members qualify for a comprehensive benefits package, including:RRSP with company matchingHealth, Dental, and Vision InsurancePaid Time Off (PTO)Benefit Notes; A standard waiting period may apply, and benefits are reserved for full-time staff.Shift Availability:Full-Time, OvernightWe An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro