... call center operations. The ideal candidate will serve as the primary point of contact for customers, coordinate transportation and scheduling activities, and provide exceptional support in a fast ...
... call center operations. The ideal candidate will serve as the primary point of contact for customers, coordinate transportation and scheduling activities, and provide exceptional support in a fast ...
Transfer Center Coordinator
$19.25 - $26/hr
Experience: Minimum of one year of experience in a healthcare, hospital, medical office, patient access, scheduling, dispatch, transfer center, call center, or other high-volume coordination ...
Transfer Center Coordinator
$19.25 - $26/hr
Experience: Minimum of one year of experience in a healthcare, hospital, medical office, patient access, scheduling, dispatch, transfer center, call center, or other high-volume coordination ...
Outbound Manager
$79K - $99K/yr
We are looking for a new Outbound Manager to join our Nevada Fulfillment Center! This individual will report into our Assistant General Manager and is responsible for managing, coordinating, and ...
Outbound Manager
$79K - $99K/yr
We are looking for a new Outbound Manager to join our Nevada Fulfillment Center! This individual will report into our Assistant General Manager and is responsible for managing, coordinating, and ...
Outbound Manager
$79K - $99K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a new Outbound Manager to join our Nevada Fulfillment Center! This individual will report into our Assistant General Manager and is responsible for managing, coordinating, and ...
Outbound Manager
$79K - $99K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are looking for a new Outbound Manager to join our Nevada Fulfillment Center! This individual will report into our Assistant General Manager and is responsible for managing, coordinating, and ...
MEMBER RESOURCE CENTER REPRESENTATIVE
$17.07 - $23.56/hr
Medical
Dental
Vision
Life
PTO
Previous call center experience preferred * Previous Financial Institution experience preferred * Bilingual is a plus Skills & Competencies * Enjoy working with the public over the phone and through ...
MEMBER RESOURCE CENTER REPRESENTATIVE
$17.07 - $23.56/hr
Medical
Dental
Vision
Life
PTO
Previous call center experience preferred * Previous Financial Institution experience preferred * Bilingual is a plus Skills & Competencies * Enjoy working with the public over the phone and through ...
Customer Service Representative
Reno, NV · On-site
$20 - $23/hr
Medical
Dental
Vision
Retirement
Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...
Customer Service Representative
Reno, NV · On-site
$20 - $23/hr
Medical
Dental
Vision
Retirement
Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...
Customer Service Representative
$20 - $23/hr
Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...
Quick apply
Customer Service Representative
$20 - $23/hr
Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...
Description: We're Hiring! Become a Direct Care Trainer I at Eagle Valley Children's Home! Day Shift Schedule: 5:00am - 1:30pm Do you believe kindness is powerful? Are you ready to make a meaningful ...
Description: We're Hiring! Become a Direct Care Trainer I at Eagle Valley Children's Home! Day Shift Schedule: 5:00am - 1:30pm Do you believe kindness is powerful? Are you ready to make a meaningful ...
MEMBER RESOURCE CENTER REPRESENTATIVE
$17.07 - $23.56/hr
Medical
Dental
Vision
Life
PTO
Previous call center experience preferred * Previous Financial Institution experience preferred * Bilingual is a plus Skills & Competencies * Enjoy working with the public over the phone and through ...
MEMBER RESOURCE CENTER REPRESENTATIVE
$17.07 - $23.56/hr
Medical
Dental
Vision
Life
PTO
Previous call center experience preferred * Previous Financial Institution experience preferred * Bilingual is a plus Skills & Competencies * Enjoy working with the public over the phone and through ...
Description SUMMARY The Dealer Field Support department's primary objective is to train and support the Auto Program Dealer Network to ensure participating auto dealers excel in the Auto Program.
New
Description SUMMARY The Dealer Field Support department's primary objective is to train and support the Auto Program Dealer Network to ensure participating auto dealers excel in the Auto Program.
New
Customer Service Representative
Reno, NV · On-site
$20 - $23/hr
Medical
Dental
Vision
Retirement
Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...
Customer Service Representative
Reno, NV · On-site
$20 - $23/hr
Medical
Dental
Vision
Retirement
Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...
Travel Consultant
Reno, NV · On-site
$20/hr
Medical
Dental
PTO
Director of Call Center Operations CLASSIFICATION: Full-time, Non-Exempt; Hourly WAGE: $20 DIRECT REPORTS: None; Non-Supervisory Position WORK LOCATION: Reno NV REMOTE WORKER? No Avanti Destinations ...
Quick apply
Travel Consultant
Reno, NV · On-site
$20/hr
Medical
Dental
PTO
Director of Call Center Operations CLASSIFICATION: Full-time, Non-Exempt; Hourly WAGE: $20 DIRECT REPORTS: None; Non-Supervisory Position WORK LOCATION: Reno NV REMOTE WORKER? No Avanti Destinations ...
Travel Consultant
Reno, NV · On-site
$20/hr
Medical
Dental
PTO
Director of Call Center Operations CLASSIFICATION: Full-time, Non-Exempt; Hourly WAGE: $20 DIRECT REPORTS: None; Non-Supervisory Position WORK LOCATION: Reno NV REMOTE WORKER? No Avanti Destinations ...
Quick apply
Travel Consultant
Reno, NV · On-site
$20/hr
Medical
Dental
PTO
Director of Call Center Operations CLASSIFICATION: Full-time, Non-Exempt; Hourly WAGE: $20 DIRECT REPORTS: None; Non-Supervisory Position WORK LOCATION: Reno NV REMOTE WORKER? No Avanti Destinations ...
Dealer Trainer
Reno, NV · On-site
Job Type Full-time Description SUMMARY The Dealer Field Support department's primary objective is to train and support the Auto Program Dealer Network to ensure participating auto dealers excel in ...
Dealer Trainer
Reno, NV · On-site
Job Type Full-time Description SUMMARY The Dealer Field Support department's primary objective is to train and support the Auto Program Dealer Network to ensure participating auto dealers excel in ...
Player's Club Representative - On Call
Reno, NV · On-site
$16 - $20/hr
* Must be 21 years of age or older * Must have casino experience. * Must work weekends ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the ...
Player's Club Representative - On Call
Reno, NV · On-site
$16 - $20/hr
* Must be 21 years of age or older * Must have casino experience. * Must work weekends ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the ...
Direct Care Trainer I (DCT I) - Swing Shift
Carson City, NV · On-site
$18.13/hr
Description: Position Summary Provide essential support and care to individuals with disabilities, enhancing their quality of life through: * Compassionate care * Assistance with daily living ...
Direct Care Trainer I (DCT I) - Swing Shift
Carson City, NV · On-site
$18.13/hr
Description: Position Summary Provide essential support and care to individuals with disabilities, enhancing their quality of life through: * Compassionate care * Assistance with daily living ...
WebstaurantStore
Dayton, NV · On-site
Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ensuring compliance with safety, quality, and operational standards while driving continuous ...
New
WebstaurantStore
Dayton, NV · On-site
Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ensuring compliance with safety, quality, and operational standards while driving continuous ...
New
Outbound Operations Manager
$100K - $110K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ensuring compliance with safety, quality, and operational standards while driving continuous ...
New
Outbound Operations Manager
$100K - $110K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ensuring compliance with safety, quality, and operational standards while driving continuous ...
New
Resort Reservationist
Norden, CA · On-site
$19.50 - $25.50/hr
Medical
Vision
Retirement
... Call Center Lead and Guest Services Director to meet KPIs and department goals Stay informed about current promotions, special offers, and operational updates to give guests accurate, timely ...
Resort Reservationist
Norden, CA · On-site
$19.50 - $25.50/hr
Medical
Vision
Retirement
... Call Center Lead and Guest Services Director to meet KPIs and department goals Stay informed about current promotions, special offers, and operational updates to give guests accurate, timely ...
Resort Reservationist
CA · On-site
$20 - $22/hr
Medical
Vision
Retirement
... Call Center Lead and Guest Services Director to meet KPIs and department goals • Stay informed about current promotions, special offers, and operational updates to give guests accurate, timely ...
Resort Reservationist
CA · On-site
$20 - $22/hr
Medical
Vision
Retirement
... Call Center Lead and Guest Services Director to meet KPIs and department goals • Stay informed about current promotions, special offers, and operational updates to give guests accurate, timely ...
Call Center information
See Reno, NV salary details
$10.79 - $12.07
1% of jobs
$12.07 - $13.36
4% of jobs
$13.36 - $14.64
9% of jobs
$15.74 is the 25th percentile. Wages below this are outliers.
$14.64 - $15.93
13% of jobs
$15.93 - $17.21
22% of jobs
The median wage is $17.31 / hr.
$17.21 - $18.50
22% of jobs
$18.97 is the 75th percentile. Wages above this are outliers.
$18.50 - $19.78
14% of jobs
$19.78 - $21.07
8% of jobs
$21.07 - $22.36
4% of jobs
$22.36 - $23.64
3% of jobs
$23.64 - $24.93
1% of jobs
$10
$17
$24
How much do call center jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.
What is a call center job?
Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.
How to start working at a call center?
To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.
What are the qualifications to get a call center job?
Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.
What are some common challenges faced by call center agents, and how can they be managed effectively?
Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.
What is the difference between Call Center vs Customer Service Representative?
| Aspect | Call Center | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; training provided | High school diploma; training provided |
| Work Environment | Call centers, often in large facilities | Office or remote, interacting with customers |
| Employer & Industry Usage | Customer service, sales, technical support | Customer support across various industries |
| Common Search & Comparison | Often compared for communication roles | Related but more personalized customer interaction |
While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.
What are the key skills and qualifications needed to thrive as a call center representative?
To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.
Are call center jobs worth it?
Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Reno, NV?
The most popular types of Call Center jobs in Reno, NV are:
What are popular job titles related to Call Center jobs in Reno, NV?
For Call Center jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Reno, NV look for?
The top searched job categories for Call Center jobs in Reno, NV are:
- Great Call Center
- Call Center No Experience
- From Home Prayer Call Center
- Temporary Comcast Call Center
- At&T Call Center Representative
- Day Shift Expedia Call Center
- Remote Online Inbound Call Center
- Part Time Call Center Spanish
- Urgently Hiring Teen Call Center Agent
- Night Shift Remote Call Center Quality Assurance
What cities near Reno, NV are hiring for Call Center jobs?
Cities near Reno, NV with the most Call Center job openings:
Other
Re-posted 22 days ago
Job description
Warehouse Customer Service Representative
Employnet are seeking a highly organized and customer-focused Warehouse Customer Service Representative with experience in logistics, dispatching, and call center operations. The ideal candidate will serve as the primary point of contact for customers, coordinate transportation and scheduling activities, and provide exceptional support in a fast-paced environment.
Key responsibilities include:
- Answering inbound and outbound customer calls, emails, and messages professionally and efficiently.
- Coordinating and dispatching drivers, technicians, or service personnel to ensure timely service delivery.
- Monitoring schedules, routes, and shipment statuses while providing updates to customers.
- Resolving customer inquiries, concerns, and service issues with professionalism and accuracy.
- Maintaining detailed records of customer interactions, dispatch activities, and service requests.
- Communicating effectively with drivers, warehouse staff, and management to ensure smooth operations.
- Tracking deliveries, appointments, and service completion to meet company standards.
- Utilizing dispatching, CRM, and logistics software to manage daily operations.
- Assisting with order entry, scheduling, and administrative support as needed.
- Ensuring compliance with company policies, safety regulations, and customer service standards.
Qualifications include:
- Previous experience in customer service, logistics, dispatching, or a call center environment.
- Strong communication and problem-solving skills.
- Ability to multitask and prioritize in a fast-paced setting.
- Proficiency with Microsoft Office, CRM systems, and dispatching software.
- Excellent organizational and time-management skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required.
Preferred skills include:
- Experience coordinating routes, deliveries, or transportation schedules.
- Knowledge of logistics and supply chain operations.
- Data entry and record-keeping accuracy.
- Conflict resolution and customer retention skills.
- Bilingual abilities are a plus.
About Employnet
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Monterey, CA, US
Year founded
1992