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Call Center Jobs in Reno, NV (NOW HIRING)

Trustmark

Call Center Representative III

Carson City, NV · On-site

$24.99 - $36.11/hr

Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the customer ...

Renown Health

Supervisor of Self Pay Call Center

Reno, NV · On-site

$28.29 - $39.63/hr

Position Purpose Under the direction of assigned department leadership, the Supervisor of Business Office is responsible for supervising an efficient and compliant billing, follow-up and cash posting ...

Liveops

Remote Customer Service Representative

Sparks, NV · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

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All JobsCall Center JobsCall Center Jobs in Reno, NV

Call Center information

See Reno, NV salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound customer calls to provide support, answer questions, or sell products and services. Employees typically use phone systems and customer management software, and strong communication skills are essential. The role may require working in shifts and following company protocols.

How can I make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes sales or technical knowledge. Achieving this income may involve handling high call volumes, working flexible hours, or earning commissions and bonuses. Building skills in customer service, sales, or technical support can help increase earning potential in a remote call center role.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations managers, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Reno, NV? The most popular types of Call Center jobs in Reno, NV are:
What are popular job titles related to Call Center jobs in Reno, NV? For Call Center jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Reno, NV look for? The top searched job categories for Call Center jobs in Reno, NV are:
What cities near Reno, NV are hiring for Call Center jobs? Cities near Reno, NV with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Reno, NV as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 78% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Call Center Operator - Full Time - Swing Shift

Grand Sierra Resort & Casino

Reno, NV • On-site

$16.88/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
• Courteously answer incoming telephone calls, and connect/transfer to appropriate departments, guests, or other hotel/casino personnel.
• Maintain open communication with fellow operators and supervisors regarding any last minute information or emergent situations.
• Maintain current knowledge with all property services/features, as well as a familiarity of local events/attractions to accurately respond to guest inquiries.
• Communicate emergency situations to supervisor/management as dictated by established emergency guidelines/procedures.
• Operate public address system for paging and making property-wide public announcements.
• Responsible for processing messages for in-house/future guests, as well as key personnel.
• Responsible for assisting with guests' special requests, such as wake-up calls.
• Maintain confidentiality with all subject matter.
• Work with internal and external guests to provide optimal guest service. This includes contact with various departments in an effort to provide/obtain pertinent information needed to ensure proper guest service is provided.
• Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
• Ability of simple reading, writing, math, and complex task completion skills is required.
• Must have the following skills: following instructions, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 18 years of age.
EDUCATION and/or EXPERIENCE
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
• While performing the duties of this job, the team member is constantly sitting and occasionally walking over the duration of their shift.
• Must be able to lift/carry 10lbs or less occasionally.
• The team member will constantly have repetitive use of both hands. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
• Work performed indoors, alone and frequently around others. Team Member will perform work face-to-face including verbal contact with others around computer equipment.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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