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Call Center Jobs in Reno, NV (NOW HIRING)

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

Reno Orthopedic Center

Patient Billing Representative

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additionally, you will handle inbound phone calls in the call center, assisting patients and addressing any billing issues assigned to you. A Day in the Life * Communicate with patients and insurance ...

Reno Orthopedic Center

Patient Billing Representative

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additionally, you will handle inbound phone calls in the call center, assisting patients and addressing any billing issues assigned to you. A Day in the Life * Communicate with patients and insurance ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

Tessco, LLC

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...

Renown Health

Transfer Center Coordinator

Reno, NV

$19.25 - $26/hr

Experience: Minimum of one year of experience in a healthcare, hospital, medical office, patient access, scheduling, dispatch, transfer center, call center, or other high-volume coordination ...

Renown Health

Transfer Center Coordinator

Reno, NV · On-site

$18.24 - $25.53/hr

Experience: Minimum of one year of experience in a healthcare, hospital, medical office, patient access, scheduling, dispatch, transfer center, call center, or other high-volume coordination ...

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All JobsCall Center JobsCall Center Jobs in Reno, NV

Call Center information

See Reno, NV salary details

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How much do call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Reno, NV?

The most popular types of Call Center jobs in Reno, NV are:

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For Call Center jobs in Reno, NV, the most frequently searched job titles are:

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The top searched job categories for Call Center jobs in Reno, NV are:

What cities near Reno, NV are hiring for Call Center jobs?

Cities near Reno, NV with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Distribution Center Operations Trainer - 3rd Shift

Foot Locker

Sparks, NV • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Foot Locker rating

6.3

Company rating: 6.3 out of 10

Based on 213 frontline employees who took The Breakroom Quiz

45th of 104 rated fashion retailers

Job description

Overview
Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.
As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We're looking for great people who want to influence culture and the generation that is shaping what's next.
Whether you're building strategy, shaping innovations, or creating unforgettable customer moments, you'll contribute to decisions and experiences that define our brands' impact in the communities we serve.
Come change the game with us. Apply today!
The Operations Trainer - 3rd Shift is primarily responsible for training and cross-training of new hires and full-time associates in all functions within the facility. The Trainer must demonstrate leadership behaviors through positive representation of the Company Core Values.
3rd Shift: Sun - Thurs 10pm - 6:30am
If a current team member referred you, please select the link that was sent to you from the team member and apply using that link to be eligible for the referral bonus.
Responsibilities
  • Facilitate classroom, small group, and on-the-job training for new hires and existing associates
  • Provide performance feedback and conduct training follow-ups with new and existing team members
  • Complete Training Checklist and additional documentation to align with procedures and track training completions and attendance records
  • Communicate with training department and department supervisors regarding any issues related to trainees and partner to deliver disciplinary action as needed
  • Create, review, and update training materials and practices that align with company core values
  • Work within the assigned department as needed to assist with productivity and to continue to develop and maintain skills needed to train
  • Properly follow company and OSHA safety procedures

Qualifications
  • High School Diploma or GED
  • Computer proficiency including Microsoft Office
  • Related experience in presenting, learning facilitation, or leadership, preferred
  • Minimum of 6 months experience within distribution center, preferred
  • Ability to work in a fast-paced environment
  • Ability to read, write, conduct business-related mathematics and analyze data as required
  • Basic proficiency in speaking and understanding English* to comprehend safety instructions, participate in safety drills and effectively communicate in case of emergencies.
    *This requirement is critical to maintain a safe working environment for all employees. It is not a requirement of Foot Locker that employees speak English only while at work.

Physical Demands:
  • Required to stand (stationary position) during scheduled hours. Hours usually include weekends, evenings and holidays in conjunction with labor regulations.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • While performing the duties of this job the employee is regularly required to communicate using various methods.
  • Kneeling, stooping, using stairs, reaching, pulling and moving weights of 0-25 pounds constantly and 25-40 pounds occasionally and over 40 pounds seldomly with or without assistance as needed.
  • Ability to move up to 40 pounds at least 25 feet in distance occasionally with assistance as needed.
  • Based on business necessity associates may be required to temporarily work in other locations that require different physical demands.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
#LI-AF1
Benefits
Base rate paid bi-weekly: $21.00 / hr 3rd Shift Difference: $1.25/ hr
Sneakers are just the beginning:
  • Foot Locker employee discount: 30% off in-store and online
  • Paid time off
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • 401(k) with company match and Roth option
  • Life insurance
  • Climate controlled environment
  • Development and advancement opportunities
  • Education reimbursement program
  • And so much more!

What Foot Locker employees say

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