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Call Center Training Jobs in Raleigh, NC (NOW HIRING)

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being ... Paid Training - Get fully equipped for success from day one with comprehensive, paid training

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Training Schedule: Onsite, 9:00 AM - 6:00 PM for 3-6 weeks Job Summary: The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription ...

Avcend

Call Center representative

Cary, NC · On-site

$20/hr

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls ... Training and work are fully onsite * Good attendance is very important * Cell phone usage is not ...

EmergeOrtho

Call Center Specialist

Durham, NC · On-site

$15.25 - $19/hr

Our Call Center Specialist position manages all incoming calls and directs them appropriately. The ... Paid Training - Get fully equipped for success from day one with comprehensive, paid training

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Our Call Center Specialist position manages all incoming calls and directs them appropriately. The ... Paid Training - Get fully equipped for success from day one with comprehensive, paid training

ClifyX

Call Center Agent

Raleigh, NC

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Attends telephone skills and program information training sessions; adheres to established levels ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...

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All JobsCall Center Training JobsCall Center Training Jobs in Raleigh, NC

Call Center Training information

See Raleigh, NC salary details

$13

$24

$35

How much do call center training jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for call center training in Raleigh, NC is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.72 per hour, depending on experience, location, and employer.

How to make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income may involve handling high call volumes, working flexible hours, and utilizing skills in sales or customer service, with some roles offering commission or bonus structures to increase earnings.

What are some common challenges faced by Call Center Trainers, and how are they addressed?

One of the most common challenges for Call Center Trainers is engaging trainees with different learning styles and experience levels while delivering complex information effectively. Trainers often overcome this by incorporating interactive activities, real-world scenarios, and feedback sessions to encourage participation and comprehension. Managing large groups and adapting training materials for both in-person and remote sessions is also essential. By fostering an inclusive learning environment and providing ongoing support, trainers help ensure all employees are equipped to excel in their roles.

What is a Call Center Training job?

A Call Center Training job involves designing, delivering, and evaluating training programs for customer service representatives. Trainers teach employees about company policies, customer interaction techniques, and technology used in call centers. They also provide coaching to improve communication skills and problem-solving abilities. The role ensures that agents are well-prepared to handle customer inquiries efficiently and professionally.

What are the key skills and qualifications needed to thrive in the Call Center Training position, and why are they important?

To excel in Call Center Training, you need expertise in customer service best practices, adult learning principles, and experience in designing and delivering training programs, often supported by a bachelor's degree or relevant certifications. Familiarity with learning management systems (LMS), call center software, and quality monitoring tools is often required. Strong communication, patience, adaptability, and motivational skills help trainers connect with diverse trainees and foster effective learning. These competencies are crucial for ensuring new hires are well-prepared to meet call center standards, enhancing both employee performance and customer satisfaction.

What training is needed for a call center?

Call center training typically includes customer service skills, communication techniques, product or service knowledge, and familiarity with call center software. Training programs often involve classroom instruction, role-playing, and ongoing coaching to ensure agents can handle inquiries efficiently and professionally.

Can I work at a call center with no experience?

Call center jobs often do not require prior experience, as employers typically provide training on customer service skills, phone systems, and company policies. Basic communication skills, a positive attitude, and the ability to handle customer inquiries are usually sufficient to start. Some positions may prefer or require a high school diploma or equivalent, but many entry-level roles are open to beginners.

What job makes $10,000 a month without a degree?

In call center training roles, earning $10,000 a month typically requires advanced experience, specialized skills, or management positions, which are uncommon without a degree. Most entry-level call center jobs pay significantly less, but higher-paying roles such as team leaders or trainers may reach that level with extensive experience and proven performance.
What are popular job titles related to Call Center Training jobs in Raleigh, NC? For Call Center Training jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Call Center Training jobs in Raleigh, NC look for? The top searched job categories for Call Center Training jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Call Center Training jobs? Cities near Raleigh, NC with the most Call Center Training job openings:
Call Center Training jobs near you
Call Center Specialist

Call Center Specialist

EmergeOrtho

Durham, NC • On-site, Remote

$15.25 - $19/hr

Full-time

Posted 21 days ago

EmergeOrtho rating

6.5

Company rating: 6.5 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

592nd of 872 rated healthcare providers

Job description

Join EmergeOrtho as a Call Center Specialist - Work from Home!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Triangle region is seeking a Call Center Specialist to join their team. Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your new career without delay
  • Paid Training - Get fully equipped for success from day one with comprehensive, paid training
  • Potential for Remote Work - Start with in-office training, with the opportunity to transition to remote work

Who Should Apply?

If you're a strong communicator, enjoy helping others, and excel in a high-energy environment, we want to hear from you! Whether you have prior call center experience or are looking to grow in a healthcare setting, this is your opportunity to be part of something meaningful. Apply today and help shape the future of orthopedic care - one call at a time!

What EmergeOrtho employees say

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Benefits

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Get the full story on Breakroom

EmergeOrtho logo

About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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