Cary, NC · On-site
$20.40/hr
Training Schedule: Onsite, 9:00 AM - 6:00 PM for 3-6 weeks Job Summary: The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription ...
Quick apply
Cary, NC · On-site
$20.40/hr
Training Schedule: Onsite, 9:00 AM - 6:00 PM for 3-6 weeks Job Summary: The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription ...
Cary, NC · On-site
$20/hr
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls ... Training and work are fully onsite * Good attendance is very important * Cell phone usage is not ...
Quick apply
Cary, NC · On-site
$20/hr
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls ... Training and work are fully onsite * Good attendance is very important * Cell phone usage is not ...
Raleigh, NC · On-site
$14.50 - $19.25/hr
Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Attends telephone skills and program information training sessions; adheres to established levels ...
Raleigh, NC · On-site
$14.50 - $19.25/hr
Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Attends telephone skills and program information training sessions; adheres to established levels ...
Raleigh, NC · On-site
$18 - $20/hr
Call Center Representative Are you passionate about helping customers and solving problems? Do you ... On-the-job training * Employee discounts * Opportunities for growth and promotion from within If ...
Raleigh, NC · On-site
$18 - $20/hr
Call Center Representative Are you passionate about helping customers and solving problems? Do you ... On-the-job training * Employee discounts * Opportunities for growth and promotion from within If ...
$18 - $20/hr
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and ... On-the-job training * Employee discounts * Opportunities for growth and promotion from within If ...
Quick apply
$18 - $20/hr
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and ... On-the-job training * Employee discounts * Opportunities for growth and promotion from within If ...
Raleigh, NC · On-site
$18 - $20/hr
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and ... On-the-job training * Employee discounts * Opportunities for growth and promotion from within If ...
Raleigh, NC · On-site
$18 - $20/hr
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and ... On-the-job training * Employee discounts * Opportunities for growth and promotion from within If ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...
Cary, NC · On-site
$20.40/hr
Training Schedule: Onsite, 9:00 AM - 6:00 PM for 3-6 weeks Job Summary: The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription ...
Quick apply
Cary, NC · On-site
$20.40/hr
Training Schedule: Onsite, 9:00 AM - 6:00 PM for 3-6 weeks Job Summary: The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...
Raleigh, NC · On-site
$60K/yr
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
Raleigh, NC · On-site
$60K/yr
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
Provide support and identify training needs and development opportunities, through weekly coaching ... Support and enforce call center expectations * Oversee the work of subordinates to facilitate ...
Provide support and identify training needs and development opportunities, through weekly coaching ... Support and enforce call center expectations * Oversee the work of subordinates to facilitate ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...
Cary, NC · Remote
$15 - $16/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...
Provide support and identify training needs and development opportunities, through weekly coaching ... Support and enforce call center expectations * Oversee the work of subordinates to facilitate ...
Provide support and identify training needs and development opportunities, through weekly coaching ... Support and enforce call center expectations * Oversee the work of subordinates to facilitate ...
Provide support and identify training needs and development opportunities, through weekly coaching ... Support and enforce call center expectations * Oversee the work of subordinates to facilitate ...
Provide support and identify training needs and development opportunities, through weekly coaching ... Support and enforce call center expectations * Oversee the work of subordinates to facilitate ...
Provide support and identify training needs and development opportunities, through weekly coaching ... Support and enforce call center expectations * Oversee the work of subordinates to facilitate ...
Provide support and identify training needs and development opportunities, through weekly coaching ... Support and enforce call center expectations * Oversee the work of subordinates to facilitate ...
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
Raleigh, NC · On-site
$50K - $60K/yr
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
Raleigh, NC · On-site
$50K - $60K/yr
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
$50K - $60K/yr
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
$50K - $60K/yr
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
Raleigh, NC · On-site
$20 - $22/hr
Call Center Rep Our corporate call center is hiring call center reps for their team! If you thrive ... Actively engage and participate in training and weekly coaching sessions * Take initiative * Are ...
Raleigh, NC · On-site
$20 - $22/hr
Call Center Rep Our corporate call center is hiring call center reps for their team! If you thrive ... Actively engage and participate in training and weekly coaching sessions * Take initiative * Are ...
Raleigh, NC · On-site
$60K/yr
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
Raleigh, NC · On-site
$60K/yr
Weekly Pay & Paid Training * Medical, Dental, Vision Insurance * Health Savings Account * Short & Long Term Disability * Company Paid Life Insurance * PTO including vacation and holiday * Matching ...
$13.32 - $15.32
9% of jobs
$15.32 - $17.31
9% of jobs
$18.20 is the 25th percentile. Wages below this are outliers.
$17.31 - $19.31
14% of jobs
$19.31 - $21.31
16% of jobs
The median wage is $21.56 / hr.
$21.31 - $23.30
13% of jobs
$23.30 - $25.30
14% of jobs
$25.34 is the 75th percentile. Wages above this are outliers.
$25.30 - $27.30
13% of jobs
$27.30 - $29.29
5% of jobs
$29.29 - $31.29
4% of jobs
$31.29 - $33.29
2% of jobs
$33.29 - $35.29
1% of jobs
$13
$24
$35
One of the most common challenges for Call Center Trainers is engaging trainees with different learning styles and experience levels while delivering complex information effectively. Trainers often overcome this by incorporating interactive activities, real-world scenarios, and feedback sessions to encourage participation and comprehension. Managing large groups and adapting training materials for both in-person and remote sessions is also essential. By fostering an inclusive learning environment and providing ongoing support, trainers help ensure all employees are equipped to excel in their roles.
A Call Center Training job involves designing, delivering, and evaluating training programs for customer service representatives. Trainers teach employees about company policies, customer interaction techniques, and technology used in call centers. They also provide coaching to improve communication skills and problem-solving abilities. The role ensures that agents are well-prepared to handle customer inquiries efficiently and professionally.
To excel in Call Center Training, you need expertise in customer service best practices, adult learning principles, and experience in designing and delivering training programs, often supported by a bachelor's degree or relevant certifications. Familiarity with learning management systems (LMS), call center software, and quality monitoring tools is often required. Strong communication, patience, adaptability, and motivational skills help trainers connect with diverse trainees and foster effective learning. These competencies are crucial for ensuring new hires are well-prepared to meet call center standards, enhancing both employee performance and customer satisfaction.
Job Title: Call Center Representative
Client: McKesson
Pay Rate: $20.40/hour on W2
Duration: 3-month contract (Temp-to-Perm based on performance and attendance)
Work Location: Onsite – 11800 Weston Parkway, Cary, NC
Work Schedule:
Job Summary:
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
Additional Notes:
Sourced by ZipRecruiter
51 - 200 Employees
Alpharetta, GA, US
1996
