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Work From Home Call Quality Analyst Jobs in Raleigh, NC

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... High-quality leads provided with no cold calling friends or family * Flexible scheduling within a ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... High-quality leads provided with no cold calling friends or family * Flexible scheduling within a ...

HMG Careers

Work From Home Sales Specialist

Sims, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... High-quality leads provided with no cold calling friends or family * Flexible scheduling within a ...

HMG Careers

Work From Home Sales Specialist

Wendell, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... High-quality leads provided with no cold calling friends or family * Flexible scheduling within a ...

HMG Careers

Work From Home Sales Specialist

Oxford, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... High-quality leads provided with no cold calling friends or family * Flexible scheduling within a ...

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All JobsCall Quality Analyst JobsWork From Home Call Quality Analyst JobsWork From Home Call Quality Analyst Jobs in Raleigh, NC

Work From Home Call Quality Analyst information

See Raleigh, NC salary details

$16

$31

$49

How much do work from home call quality analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for work from home call quality analyst in Raleigh, NC is $31.51, according to ZipRecruiter salary data. Most workers in this role earn between $23.61 and $35.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a work from home call quality analyst?

To thrive as a Work From Home Call Quality Analyst, you need strong analytical skills, attention to detail, and prior experience in call center operations or quality assurance, often supported by a relevant degree or equivalent work experience. Familiarity with quality monitoring tools such as NICE, Verint, or Calabrio, as well as CRM and telephony systems, is usually required. Excellent communication, critical thinking, and time management skills help analysts provide constructive feedback and consistently meet deadlines while working independently. These abilities ensure accurate evaluation of customer interactions, support agent development, and maintain high service standards for remote teams.

What does a typical workday look like for a work from home call quality analyst?

As a Work From Home Call Quality Analyst, your day typically involves reviewing recorded or live calls, assessing them against company quality standards, and documenting your evaluations using specialized software. You may also participate in calibration sessions with other analysts to ensure consistency, and provide feedback or coaching tips to customer service agents. Regular virtual meetings with your team and managers are common, fostering collaboration and alignment on quality goals. This remote structure allows for a focused, task-driven environment while still offering opportunities for interaction and professional development.

What is a work from home call quality analyst?

A Work From Home Call Quality Analyst is responsible for monitoring and evaluating customer service calls to ensure quality standards are met. They assess agent performance, provide feedback, and identify areas for improvement in communication and service delivery. This role typically involves analyzing call recordings, preparing reports, and working with teams to enhance the customer experience. Strong attention to detail, communication skills, and familiarity with quality assurance metrics are essential. Working remotely, they use specialized software to track and report performance trends.

What are popular job titles related to Work From Home Call Quality Analyst jobs in Raleigh, NC? For Work From Home Call Quality Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Work From Home Call Quality Analyst jobs in Raleigh, NC look for? The top searched job categories for Work From Home Call Quality Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Work From Home Call Quality Analyst jobs? Cities near Raleigh, NC with the most Work From Home Call Quality Analyst job openings:
Work From Home Call Quality Analyst jobs near you
Infographic showing various Work From Home Call Quality Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 3% Temporary, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $65,540 per year, or $31.5 per hour.

WORK FROM HOME

The Jernigan Agency

Cary, NC • On-site, Remote

$300 - $500/wk

Part-time

Posted 11 days ago

Job description

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position. SCHEDULE AN INTERVIEW TODAY!
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.

Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
  • Must be a US citizen.

We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!

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