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Call Center Trainer Jobs in Raleigh, NC (NOW HIRING)

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being ... Paid Training - Get fully equipped for success from day one with comprehensive, paid training

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Training Schedule: Onsite, 9:00 AM - 6:00 PM for 3-6 weeks Job Summary: The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription ...

Avcend

Call Center representative

Cary, NC · On-site

$20/hr

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls ... Training and work are fully onsite * Good attendance is very important * Cell phone usage is not ...

EmergeOrtho

Call Center Specialist

Durham, NC · On-site

$15.25 - $19/hr

Our Call Center Specialist position manages all incoming calls and directs them appropriately. The ... Paid Training - Get fully equipped for success from day one with comprehensive, paid training

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Our Call Center Specialist position manages all incoming calls and directs them appropriately. The ... Paid Training - Get fully equipped for success from day one with comprehensive, paid training

ClifyX

Call Center Agent

Raleigh, NC

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Attends telephone skills and program information training sessions; adheres to established levels ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...

SPECTRUM

Call Center Representative

Morrisville, NC · On-site

$15 - $18.75/hr

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Receive in-depth training. Be assigned to one of four MDS "Teams" that calls on behalf of a set of ...

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All JobsCall Center Trainer JobsCall Center Trainer Jobs in Raleigh, NC

Call Center Trainer information

See Raleigh, NC salary details

$13

$24

$35

How much do call center trainer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for call center trainer in Raleigh, NC is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Call Center Trainer vs Customer Service Representative?

AspectCall Center TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve agent skillsHandles customer inquiries and resolves issues
Required SkillsTraining development, communication, coachingCustomer service, communication, problem-solving
Work EnvironmentTraining rooms, call centers, online platformsCall centers, customer support centers
CertificationsCustomer service or training certifications often preferredCustomer service certifications beneficial

While both roles operate within call centers and require strong communication skills, a Call Center Trainer focuses on employee development through training programs, whereas a Customer Service Representative directly interacts with customers to address their needs. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or freelance professionals in fields like finance, law, or technology. These positions often require advanced skills, extensive experience, or certifications, and may involve project-based or contract work with high earning potential.

What are the key skills and qualifications needed to thrive as a Call Center Trainer, and why are they important?

To thrive as a Call Center Trainer, you need expertise in customer service operations, adult learning principles, and a background in training or coaching, often supported by a degree in communications or related fields. Familiarity with call center software, Learning Management Systems (LMS), and training certifications such as Certified Professional in Training Management (CPTM) is beneficial. Strong presentation, interpersonal, and motivational skills set outstanding trainers apart by fostering engagement and learning. These abilities ensure effective onboarding, skill development, and consistent service quality across call center teams.

What Is the Job of a Call Center Trainer?

As a call center trainer, you train customer service representatives in a call center. Your responsibilities vary somewhat on the particular needs of your employer; for instance, you may create a training plan or develop a guide or manuals to help employees learn how to speak to customers. You may present existing material in a class format and provide training demonstrations to staff. Some employers expect call center trainers to assess employee performance and coach those in need of additional guidance.

How can I make 2000 a week working from home?

A call center trainer can potentially earn $2,000 or more per week by working full-time, gaining specialized skills, and possibly earning performance-based bonuses. Achieving this income level often requires extensive experience, high-volume training responsibilities, or working for companies that offer higher pay rates for remote training roles.

What are some common challenges faced by Call Center Trainers, and how can they be addressed?

Call Center Trainers often encounter challenges such as varying trainee skill levels, ensuring engagement during remote or in-person sessions, and keeping training materials up-to-date with evolving company protocols. To address these, trainers can assess learning styles early, incorporate interactive techniques like role-playing, and collaborate closely with operations and quality assurance teams for timely content updates. These strategies help ensure that training is effective, relevant, and supports both new hires and existing staff in delivering excellent customer service.

What does a Call Center Trainer do?

A Call Center Trainer is responsible for developing and delivering training programs to new and existing call center staff. They ensure employees are equipped with the necessary skills, knowledge, and tools to handle customer inquiries effectively and professionally. Trainers often create training materials, conduct role-playing exercises, and monitor employee performance to identify areas for improvement. Their goal is to enhance service quality, boost employee confidence, and improve overall customer satisfaction.

What does a trainer do in a call center?

A call center trainer is responsible for teaching new employees how to handle customer interactions, use call center software, and follow company policies. They develop training materials, conduct sessions, and assess trainee progress to ensure staff are prepared to meet performance standards.

What job makes $10,000 a month without a degree?

A Call Center Trainer can potentially earn $10,000 a month with extensive experience, advanced training skills, and leadership responsibilities. High earnings in this role often depend on the size of the organization, performance bonuses, and specialized knowledge of call center operations. Typically, a combination of strong communication skills and industry experience is required to reach such income levels without a formal degree.
More about Call Center Trainer jobs
What are the most commonly searched types of Call Center Trainer jobs in Raleigh, NC? The most popular types of Call Center Trainer jobs in Raleigh, NC are:
What are popular job titles related to Call Center Trainer jobs in Raleigh, NC? For Call Center Trainer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Call Center Trainer jobs in Raleigh, NC look for? The top searched job categories for Call Center Trainer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Call Center Trainer jobs? Cities near Raleigh, NC with the most Call Center Trainer job openings:
Call Center Trainer jobs near you
Call Center Specialist

Call Center Specialist

EmergeOrtho

Durham, NC • On-site, Remote

$15.25 - $19/hr

Full-time

Posted 21 days ago

EmergeOrtho rating

6.5

Company rating: 6.5 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

592nd of 872 rated healthcare providers

Job description

Join EmergeOrtho as a Call Center Specialist - Work from Home!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Triangle region is seeking a Call Center Specialist to join their team. Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your new career without delay
  • Paid Training - Get fully equipped for success from day one with comprehensive, paid training
  • Potential for Remote Work - Start with in-office training, with the opportunity to transition to remote work

Who Should Apply?

If you're a strong communicator, enjoy helping others, and excel in a high-energy environment, we want to hear from you! Whether you have prior call center experience or are looking to grow in a healthcare setting, this is your opportunity to be part of something meaningful. Apply today and help shape the future of orthopedic care - one call at a time!

What EmergeOrtho employees say

Pay

Benefits

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Get the full story on Breakroom

EmergeOrtho logo

About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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