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Call Center Survey Jobs (NOW HIRING)

Call Center Operator

Vestavia, AL ยท On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Call Center Operator is responsible for handling inbound and outbound calls ... Index survey located at: prior to being considered for the position. ยท ยท Criminal background ...

Call Center Representative

Spokane, WA ยท On-site

$18 - $33.08/hr

Call Center Representative This onsite role is located at Spokane Eye Clinic, Spokane, WA, which is ... Make outbound calls to follow up with customers, conduct surveys, or provide information as needed.

Call Center Representative

Freehold, NJ ยท On-site

$18 - $33.08/hr

Call Center Representative This onsite, non-exempt role is located at Millenium Eye Care, Freehold ... Make outbound calls to follow up with customers, conduct surveys, or provide information as needed.

Call Center Representative

Spokane, WA ยท On-site

$18 - $33.08/hr

Make outbound calls to follow up with customers, conduct surveys, or provide information as needed ... Prior call center or customer service or related experience KNOWLEDGE/SKILLS/ABILITIES * Excellent ...

Make outbound calls to follow up with customers, conduct surveys, or provide information as needed ... Prior call center or customer service or related experience KNOWLEDGE/SKILLS/ABILITIES * Excellent ...

Call Center Representative

Freehold, NJ ยท On-site

$18 - $33.08/hr

Make outbound calls to follow up with customers, conduct surveys, or provide information as needed ... Prior call center or customer service or related experience KNOWLEDGE/SKILLS/ABILITIES * Excellent ...

Call Center Rep

Houston, TX ยท On-site

$12/hr

  • PTO

Our call center agents help collect research data over the phone at our Houston location. Full Time ... You will not be selling anything, only gathering information using a survey in an intelligent and ...

Call Center Representative

Freehold, NJ ยท On-site

$18 - $33.08/hr

Make outbound calls to follow up with customers, conduct surveys, or provide information as needed ... Prior call center or customer service or related experience KNOWLEDGE/SKILLS/ABILITIES * Excellent ...

Call Center Rep

Las Vegas, NV ยท On-site

$15/hr

  • PTO

Our call center agents help collect research data over the phone at our Las Vegas location. Full ... You will not be selling anything, only gathering information using a survey in an intelligent and ...

Showing results 41-60

Call Center Survey information

See salary details

$14

$31

$48

How much do call center survey jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call center survey in the United States is $31.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $36.06 per hour, depending on experience, location, and employer.

What is a call center survey?

A Call Center Survey job involves making outbound calls or receiving inbound calls to collect feedback from customers about products, services, or experiences. Agents follow a scripted questionnaire and record responses accurately. The goal is to gather valuable insights that help businesses improve customer satisfaction and operations. Strong communication skills, attention to detail, and professionalism are key for success in this role.

What are the primary daily responsibilities for someone working in a call center survey position?

In a Call Center Survey role, your main responsibility is to contact customers by phone and conduct structured surveys, accurately recording their responses into a database or CRM system. You may also handle follow-up calls, clarify survey questions, and provide brief information about the purpose of the survey if needed. Typically, you'll work within a team environment under the guidance of a supervisor and may have daily or weekly targets to meet regarding the number of completed surveys. The work is paced and repetitive but provides valuable experience in customer communication, data collection, and teamwork in a professional setting.

What are the key skills and qualifications needed to thrive in the call center survey position, and why are they important?

To excel in a Call Center Survey role, candidates need strong verbal communication skills, data entry proficiency, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is commonly required, and some employers may provide certification in call center operations or customer service. Outstanding soft skills include patience, active listening, adaptability, and the ability to remain courteous and professional during all interactions. These competencies are crucial for collecting accurate survey responses, maintaining a positive customer experience, and achieving call center performance goals.

More about Call Center Survey jobs

What cities are hiring for Call Center Survey jobs?

Cities with the most Call Center Survey job openings:

What are the most commonly searched types of Call Center Survey jobs?

The most popular types of Call Center Survey jobs are:

What states have the most Call Center Survey jobs?

States with the most job openings for Call Center Survey jobs include:

Infographic showing various Call Center Survey job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $64,602 per year, or $31.1 per hour.

$16.25 - $21.25/hr

Other

Re-posted 14 days ago


Job description

POSITION OBJECTIVE/SUMMARY:
The Healthcare Call Center Agent plays a crucial role in facilitating communication between patients, healthcare providers, and other stakeholders across our mental health and primary care healthcare settings. They are responsible for handling inbound and outbound calls, providing exceptional customer service, and ensuring accurate and timely information exchange.
CORE OBJECTIVES:
โ€ข Answering Calls: Respond to incoming calls from patients, healthcare professionals, and external parties, addressing their inquiries, concerns, and requests promptly and professionally.
โ€ข Scheduling Appointments: Assist patients in scheduling appointments, coordinating with healthcare providers and clinics to find suitable dates and times.
โ€ข Patient Education: Provide basic information to patients regarding healthcare services, procedures, and general inquiries, ensuring clear and accurate communication.
โ€ข Data Entry and Documentation: Accurately record and update patient information, medical history, appointments, and any other relevant details in the healthcare system or electronic medical records (EMR).
โ€ข Troubleshooting and Problem Resolution: Identify and resolve issues, complaints, and conflicts raised by patients or healthcare professionals, ensuring a satisfactory resolution.
โ€ข Follow-up/Outreach Calls: Conduct outbound calls to patients for appointment reminders, post-visit surveys, and other follow-up/ outreach activities to ensure patient satisfaction and continuity of care.
โ€ข Adherence to Policies and Regulations: Maintain compliance with healthcare industry regulations, patient privacy laws (e.g., HIPAA), and call center policies and procedures.
COMPETENCIES:
โ€ข Excellent Communication Skills: Ability to communicate effectively and empathetically with diverse individuals, demonstrating active listening, clarity, and professionalism.
โ€ข Customer Service Orientation: Strong customer service mindset, with the ability to remain calm, patient, and courteous while addressing inquiries and resolving issues.
โ€ข Medical Knowledge: Familiarity with medical terminology, healthcare procedures, and common medical conditions to facilitate accurate information exchange.
โ€ข Problem-Solving Abilities: Aptitude for identifying and resolving problems efficiently, making sound decisions, and escalating issues when necessary.
โ€ข Multitasking and Time Management: Capable of handling multiple calls, tasks, and responsibilities simultaneously while maintaining attention to detail and meeting deadlines.
โ€ข Computer Proficiency: Proficient in using call center software, electronic medical record systems, and other relevant applications for data entry, retrieval, and documentation.