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Call Center Support Rep Jobs (NOW HIRING)

Perun HR

Remote Call Center Support Rep

$16.50 - $20.50/hr

About the job Remote Call Center Support Rep Must Have reliable Internet service Bi-lingual Spanish needed also Appointment setting for automotive dealerships nationwide • A great culture with a ...

Syncrotist

Call Center Representative

Dayton, OH · On-site

$20/hr

Call Center Support Representative Syncrotist - Dayton, OH Starting at $14-15/hour | Growth to $20+/hour | 24/7 Operation This Is a Performance-Based Role Syncrotist supports healthcare organizations ...

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Call Center Support Rep information

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How much do call center support rep jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call center support rep in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a call center support rep do?

A Call Center Support Representative is responsible for handling inbound and outbound customer calls on behalf of a company. They assist customers by answering questions, resolving issues, providing information about products or services, and sometimes processing orders or payments. These professionals must have excellent communication skills, patience, and the ability to handle difficult situations calmly. Their role is crucial in maintaining customer satisfaction and representing the company's brand positively.

What are the key skills and qualifications needed to thrive as a call center support rep?

To thrive as a Call Center Support Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing tools is often required. Patience, active listening, and resilience are critical soft skills for handling high call volumes and diverse customer concerns. These skills ensure efficient resolution of issues, customer satisfaction, and effective representation of the company’s brand.

How does a call center support rep typically collaborate with other departments to resolve customer issues?

Call Center Support Reps often work closely with teams such as technical support, billing, and sales to resolve customer inquiries efficiently. When a customer’s issue extends beyond the rep’s immediate authority or expertise, the rep will document the case and escalate it to the appropriate department, ensuring all necessary information is conveyed for a timely resolution. Regular communication with these teams helps streamline processes and provides customers with a seamless support experience. This collaborative approach not only enhances customer satisfaction but also builds valuable internal relationships within the organization.

What is the difference between Call Center Support Rep vs Customer Service Representative?

AspectCall Center Support RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedRetail, office settings, inbound customer interactions
Industry UsageTelecommunications, tech support, financial servicesRetail, healthcare, hospitality, various industries
Common Search IntentCompare roles, job requirements, skills neededCustomer interaction, problem-solving, service quality

Both roles involve assisting customers, but Call Center Support Reps typically work in call centers handling inbound or outbound calls, often with technical or product support focus. Customer Service Representatives work in diverse settings like retail or healthcare, providing direct customer assistance. While credentials are similar, the work environment and industry usage differ, influencing the specific skills and training required.

How do I become a call center support representative with no experience?

To become a call center support representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers offer on-the-job training, so demonstrating a positive attitude and willingness to learn can help you secure an entry-level position without prior experience.

What cities are hiring for Call Center Support Rep jobs?

Cities with the most Call Center Support Rep job openings:

What states have the most Call Center Support Rep jobs?

States with the most job openings for Call Center Support Rep jobs include:

What are popular job titles related to Call Center Support Rep jobs?

For Call Center Support Rep jobs, the most frequently searched job titles are:

Call Center Support Rep jobs near you

Remote Call Center Support Rep

Remote

Perun HR
See more jobs at Perun HRexternal

$16.50 - $20.50/hr

Other

Re-posted 19 days ago

Job description

About the job Remote Call Center Support Rep
Must Have reliable Internet service
Bi-lingual Spanish needed also
Appointment setting for automotive dealerships nationwide
• A great culture with a team environment
• Work from the comfort of your home
• Excellent benefits with exceptional bonus opportunities!
• A rapidly growing, successful company that is a leader in the Automotive Industry
• A fun, diverse work environment
Appointment setting for automotive dealerships nationwide
• Provide quality calls 100% of the time and always represent the dealership in a positive and professional manner
• Strong verbal and written communication skills
• Must have a quiet place to work free from background noise
• Basic computer skills and the ability to navigate through assigned computer programs and take notes while speaking with phone prospects
• Ability to effectively communicate using proper English and grammar
• Ability to effectively and professionally communicate in a one on one and team environment
• Effective time management and multitasking ability
• Self-discipline and patience

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