Travel Center Assistant Manager
$44K - $63K/yr
... operations, logistics and transportation, technology and digital innovation, construction ... The Retail Assistant Manager will also be: * Ensuring that customer expectations are met
Travel Center Assistant Manager
$44K - $63K/yr
... operations, logistics and transportation, technology and digital innovation, construction ... The Retail Assistant Manager will also be: * Ensuring that customer expectations are met
Master Merchandiser
Newton, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Master Merchandiser
Newton, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Master Merchandiser
Columbia, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Master Merchandiser
Columbia, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Ashford, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Ashford, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Malone, FL · On-site
$14.75/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Malone, FL · On-site
$14.75/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Master Merchandiser
New Brockton, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Master Merchandiser
New Brockton, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Brundidge, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Brundidge, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Rehobeth, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Rehobeth, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Newville, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Newville, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Slocomb, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Slocomb, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Graceville, FL · On-site
$14.75/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Graceville, FL · On-site
$14.75/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Geneva, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Geneva, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Ozark, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Ozark, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Marianna, FL · On-site
$14.75/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Marianna, FL · On-site
$14.75/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Cottondale, FL · On-site
$14.75/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Cottondale, FL · On-site
$14.75/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Cottonwood, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Cottonwood, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Cowarts, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Cowarts, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Master Merchandiser
Enterprise, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Master Merchandiser
Enterprise, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Daleville, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Daleville, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Headland, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Headland, AL · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Call Center Operations Manager information
See Dothan, AL salary details
$28.6K - $37.2K
4% of jobs
$37.2K - $45.8K
13% of jobs
$48K is the 25th percentile. Wages below this are outliers.
$45.8K - $54.4K
32% of jobs
The median wage is $54.9K / yr.
$54.4K - $63K
18% of jobs
$63K - $71.6K
6% of jobs
$74.8K is the 75th percentile. Wages above this are outliers.
$71.6K - $80.2K
4% of jobs
$80.2K - $88.8K
4% of jobs
$88.8K - $97.4K
3% of jobs
$97.4K - $106K
6% of jobs
$106K - $114.6K
7% of jobs
$114.6K - $123.2K
1% of jobs
$28.6K
$67K
$123.2K
How much do call center operations manager jobs pay per year?
As of Jun 15, 2026, the average yearly pay for call center operations manager in Dothan, AL is $66,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $82,700.00 per year, depending on experience, location, and employer.
What are some common challenges faced by Call Center Operations Managers, and how can they be addressed?
Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.
What is the highest salary in a call center?
The highest salaries for a Call Center Operations Manager can reach up to $100,000 or more annually, depending on experience, location, and company size. Senior managers with extensive experience and specialized skills in operations, leadership, and technology may earn higher compensation, often supplemented with bonuses and benefits.
What jobs pay 2000 a day?
Jobs that can pay $2,000 a day typically include high-level executive roles, specialized medical professionals, certain consulting positions, and some sales or trading roles in finance. These jobs often require advanced skills, extensive experience, and sometimes certifications, and may involve long hours or high-pressure environments.
What is the difference between Call Center Operations Manager vs Call Center Supervisor?
| Aspect | Call Center Operations Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees overall call center operations, strategic planning, and team management | Manages daily team activities, monitors performance, and handles escalations |
| Required Credentials | Bachelor's degree, experience in call center management, leadership skills | High school diploma or equivalent, experience in customer service, team supervision |
| Work Environment | Office-based, strategic meetings, cross-department collaboration | Office or call center floor, direct team supervision |
| Industry Usage | Common in large call centers, BPOs, and corporate customer service | Found in smaller call centers, retail, and service industries |
The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.
What does a call center operations manager do?
A call center operations manager oversees daily operations of a call center, including managing staff, ensuring customer service quality, implementing policies, and meeting performance targets. They often analyze data, coordinate training, and use tools like workforce management software to optimize efficiency.
What's the highest paying call center job?
The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Director, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple call centers or large teams.
What are the key skills and qualifications needed to thrive as a Call Center Operations Manager, and why are they important?
To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.
What job categories do people searching Call Center Operations Manager jobs in Dothan, AL look for? The top searched job categories for Call Center Operations Manager jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Call Center Operations Manager jobs? Cities near Dothan, AL with the most Call Center Operations Manager job openings:
$44K - $63K/yr
Full-time
Medical, Dental, Vision, Retirement
Posted 5 days ago
Pilot Company rating
6.0
Based on 494 frontline employees who took The Breakroom Quiz
368th of 714 rated retailers
Job description
Company Description
Additional Information
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job DescriptionPilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail Assistant Manager will also be:
- Ensuring that customer expectations are met
- Conducting meetings with subordinate employees
- Maintaining effective vendor relationships
As a Retail Assistant Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail Assistant Manager include:
- Driving sales
- Managing team members
- Tracking inventory
- Providing customer service
- Performing P&L analysis
Pay Rates Starting between: $44,100.00 - $63,900.00 / year
QualificationsAs a Retail Assistant Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail Assistant Manager include:
- Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
- Previous management proficiency in high volume retail with P&L accountability
- Ability to create and maintain a customer focused culture
Additional Information
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
What Pilot Company employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Pilot Company
Sourced by ZipRecruiter
Pilot Flying J is an American-based company situated in Knoxville, TN, USA. Founded in 1958, it falls under the travel-center industry, providing comprehensive services to professional drivers, recreational travelers, and road users. Pilot Flying J offers amenities such as refueling facilities, convenience stores, fast-food restaurants, and trucking supplies services, positioning itself as a crucial part of America's interstate highway system.
Industry
Gasoline stations, petroleum and petroleum products wholesalers and retail
Company size
10,000+ Employees
Headquarters location
Knoxville, TN, US