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Call Center Manager Jobs in Portland, OR (NOW HIRING)

DaBella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

Dabella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

DaBella

Call Center Representative

Hillsboro, OR · On-site

$17.50 - $21.75/hr

... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join the revolution at #97124CC

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Showing results 21-40

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Portland, OR

Call Center Manager information

See Portland, OR salary details

$31.3K

$67.7K

$116.1K

How much do call center manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for call center manager in Portland, OR is $67,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $79,500.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Portland, OR?

The most popular types of Call Center jobs in Portland, OR are:

What are popular job titles related to Call Center Manager jobs in Portland, OR?

For Call Center Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Portland, OR look for?

The top searched job categories for Call Center Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Call Center Manager jobs?

Cities near Portland, OR with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Portland, OR as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $67,696 per year, or $32.5 per hour.

Part Time Call Center

DaBella

Hillsboro, OR • On-site

$17.50 - $21.75/hr

Part-time

Re-posted 10 days ago

DaBella rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

39th of 55 rated home improvement suppliers and fitters

Job description

Join DaBella's Winning Team and Skyrocket Your Career!
Onsite In-Person
Ready to seize a golden opportunity? DaBella, a powerhouse in the home improvement industry, is on the lookout for go-getters like you! As one of the nation's largest and fastest-growing companies in our field, we're racing towards success and need top-notch individuals like YOU to accelerate our journey!
At DaBella, we embody a culture of speed, positivity, and relentless drive to revolutionize both lives and the home improvement landscape. We're all about fostering leaders internally and sky's the limit for your growth here!
Eager to supercharge your earnings and take charge of your destiny? We're urgently expanding to fuel our explosive growth and we're ready to kickstart YOUR journey as early as Monday!
COMPENSATION:
PT Shift 1 Thurs, Fri, Sat (8:00 am - 5:00 pm): Starting at $19.00/hr + Uncapped Bonus!
PT Shift 2 Sat, Sun, Mon (8:00 am - 5:00 pm): Starting at $19.00/hr + Uncapped Bonus!
ROLE:
  • Place outbound calls to homeowners (no cold calling - all leads are provided).
  • Engage with homeowners to understand their needs and answer basic questions.
  • Clearly explain the benefits of a free in-home inspection.
  • Schedule inspection appointments at times convenient for the homeowner.
  • Document all interactions and update scheduling systems accurately.
  • Maintain a professional, friendly demeanor.

What we offer:
  • Paid training and ongoing support.
  • Competitive hourly pay with potential performance incentives.
  • Friendly team environment with opportunities for growth.

WHO WE'RE LOOKING FOR:
The ideal candidate embodies:
  • Self-motivation and a hunger for results.
  • Stellar verbal communication skills and a polished, professional demeanor.
  • A knack for thriving in a high-octane, dynamic team environment.
  • A thirst for mentorship and an insatiable appetite for learning.
  • A track record of meeting and exceeding production standards.

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success!
Learn more about DaBella and join the revolution at https://dabella.us/
#97124CC

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