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Call Center Associate Jobs in Ohio (NOW HIRING)

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

Some call center/food service experience * Pay Range: $17.00 per hour to $19.00 per hour. Make a ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Title: Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months Preference for 1 of the following criteria: • College Degree • Previous contact center ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH

$13.50 - $16.20/hr

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt *This position requires an in-office presence and is not remote.* Position Summary: Provides an ...

Morrison Healthcare

CALL CENTER OPERATOR

Cleveland, OH · On-site

$19/hr

Some call center/food service experience * Pay Range: $17.00 per hour to $19.00 per hour. Make a ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Savard Personnel Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements: * Handling inbound and/or outbound calls, assisting customers with inquiries ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include: Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing support during ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt *This position requires an in-office presence and is not remote.* Position Summary: Provides an ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt *This position requires an in-office presence and is not remote.* Position Summary: Provides an ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Description Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt *This position requires an in-office presence and is not remote.* Position Summary:

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements: * Handling inbound and/or outbound calls, assisting customers with inquiries ...

Talent Haven HR

Call Center Agent

Dayton, OH

$14.50 - $19.25/hr

Job Summary We are seeking a motivated Call Center Agent to provide professional phone support while delivering exceptional customer service. This role is ideal for individuals who enjoy assisting ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Ohio

Call Center Associate information

See Ohio salary details

$8

$15

$19

How much do call center associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for call center associate in Ohio is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills and may utilize customer service software to document interactions and ensure customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What jobs pay 4000 a week without a degree?

A Call Center Associate typically does not earn $4,000 a week without additional experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort rather than entry-level positions.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level associate positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may involve overseeing large teams or complex operations.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

How can I make $2000 a week working from home?

A Call Center Associate can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and earning commissions or bonuses in addition to base pay. Developing strong communication skills, using relevant tools like CRM software, and gaining experience can help increase earning potential, but high weekly earnings typically require advanced roles or additional responsibilities.
What are the most commonly searched types of Call Center jobs in Ohio? The most popular types of Call Center jobs in Ohio are:
What cities in Ohio are hiring for Call Center Associate jobs? Cities in Ohio with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,143 per year, or $15.9 per hour.
CALL CENTER OPERATOR

CALL CENTER OPERATOR

Compass Group

Garfield Heights, OH • On-site

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,077 frontline employees who took The Breakroom Quiz

313th of 451 rated business services

Job description

  • We have several openings for a part-time CALL CENTER OPERATOR position.
  • Location: Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted only.
  • Schedule: Shifts could include 6-1:30pm, 7-11am and 3-7pm
  • Requirement: Some call center/food service experience
  • Pay Range: $17.00 per hour to $19.00 per hour.

 

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

 

Job Summary


Summary:   Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.  
Essential Duties and Responsibilities:

  • Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
  • Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis. 
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. 

Morrison Healthcare maintains a drug-free workplace. 

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