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Call Center Associate Jobs in Ohio (NOW HIRING)

Staffmark Group

Call Center Associate

Columbus, OH · On-site

$20.33/hr

Now Hiring Call Center Associate Location: Columbus, OH Pay Rate: $20.33 per hour Schedule:8:00 AM - 4:30 PM | Monday - Friday Talk the Talk, Build the Career Got charm, grit, and a killer phone game?

Collabera

Call Center Representative

Mason, OH · On-site

$15 - $18.75/hr

INTERNAL - Call Center associates and other EyeMed functional areas EXTERNAL - Members/Providers Qualifications SKILLS & QUALIFICATIONS: Excellent verbal and written communication skills Excellent ...

Sparkbit 360

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

About the job Call Center Representative At Sparkbit 360 , we believe that every brand has a story ... High school diploma or equivalent; associate degree preferred. * Excellent verbal and written ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

About the job Call Center Representative At Sparkbit 360, we believe that every brand has a story ... High school diploma or equivalent; associate degree preferred. * Excellent verbal and written ...

Alphabe Insight

Call Center Agent

Holland, OH

$13 - $17/hr

Call Center Agent At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to ...

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LHH US

Call Center Representative

Cincinnati, OH

$18 - $19/hr

Call Center Representative Location: Norwood, Ohio Pay: $18-19/hour Schedule: 1st shift, Monday ... Bianca Kimble Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$18 - $19/hr

Call Center Representative Location: Norwood, Ohio Pay: $18-19/hour Schedule: 1st shift, Monday ... Bianca Kimble Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

Call Center Representative

Cincinnati, OH

$20/hr

Call Center Representative 1st Shift - 8:00am to 5:00pm Pay Rate: $20 an hour LHH Recruitment ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

LHH US

Call Center Representative

Cincinnati, OH

$20/hr

Call Center Representative 1st Shift - 8:00am to 5:00pm Pay Rate: $20 an hour LHH Recruitment ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Limitless East Marketing

Call Center Agent

Holland, OH

$13 - $17/hr

Company Description At Entertainment Travel Associates , we specialize in providing exceptional ... Position Summary We are seeking a Call Center Agent to assist customers by handling inbound and ...

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Call Center Associate information

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How much do call center associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for call center associate in Ohio is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Ohio? The most popular types of Call Center jobs in Ohio are:
What cities in Ohio are hiring for Call Center Associate jobs? Cities in Ohio with the most Call Center Associate job openings:
Call Center Associate

Call Center Associate

Staffmark Group

Columbus, OH • On-site

$20.33/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Now Hiring Call Center Associate
Location: Columbus, OH
Pay Rate: $20.33 per hour
Schedule:8:00 AM - 4:30 PM | Monday - Friday

Talk the Talk, Build the Career

Got charm, grit, and a killer phone game? Our Call Center Associate openings are made for people who know how to connect and sell.

Bring Your Best:

  • High school diploma or equivalent (Associate's degree preferred).
  • Previous customer service or call center experience is a plus.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Basic computer skills and familiarity with office software

The Good Stuff:

  • Solid pay, paid weekly.
  • Medical, dental, vision, Life -you're covered.
  • 401(k) optional plan.
  • Career paths that aren't just talk.

What Your Day Looks Like

  • Respond to incoming calls and emails from residents, landlords, and applicants.
  • Provide accurate information about housing programs, eligibility, and application processes.
  • Assist with troubleshooting issues related to housing applications or accounts.
  • Record and update customer interactions in the database.
  • Maintain confidentiality and adhere to all privacy regulations.
  • Collaborate with team members to resolve complex inquiries.

"Great communication about work assignments and available schedules. Understanding of work/life balance (most times)." Staffmark, Sales Representative

Got the hustle? We've got the job-apply now.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

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