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Call Center Associate Jobs in Ohio (NOW HIRING)

Alphabe Insight Inc

Call Center Agent

Holland, OH · On-site

$13 - $17/hr

Company Description At Entertainment Travel Associates , we specialize in providing exceptional ... Position Summary We are seeking a Call Center Agent to assist customers by handling inbound and ...

Optima Dermatology

Call Center Agent

Youngstown, OH

$14 - $18.50/hr

Call Center Agent Boardman, OH Join Our Team at Advanced Dermatology! At Advanced Dermatology, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading ...

Optima Dermatology

Call Center Agent

Boardman, OH

$12.50 - $16.50/hr

We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you'll be a key part of our front-line team, supporting a high call ...

BeloForm Craft

Call Center Representative

Columbus, OH · On-site

Description We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting ...

Optima Dermatology

Call Center Agent

Boardman, OH

$12.50 - $16.50/hr

We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you'll be a key part of our front-line team, supporting a high call ...

Alphabe Insight

Call Center Agent

Columbus, OH

$14 - $18.50/hr

Call Center Agent Full-time Compensation: USD 3,700 - USD 4,350 - monthly Company Description Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost ...

Optima Dermatology

Call Center Agent

Boardman, OH · On-site

$12.50 - $16.50/hr

We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you'll be a key part of our front-line team, supporting a high call ...

Limitless East Marketing

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

Our journey began with a team of seasoned professionals who shared a vision of a call centre that delivers not just efficiency, but excellence. We wanted to build a company where every call is ...

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

Our journey began with a team of seasoned professionals who shared a vision of a call centre that delivers not just efficiency, but excellence. We wanted to build a company where every call is ...

DOCS, LLC

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

Call Center Agent Company Overview At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With ...

Spartan Plumbing

Call Center Representative

Dayton, OH · On-site

$20/hr

Spartan Plumbing, LLC in Dayton, OH is actively seeking a reliable full-time Call Center Representative to be the first point of contact with our customers when answering phone calls. Do you have ...

Savard Labor

Call Center Rep

Cincinnati, OH

$650/wk

Call Center Rep CALL CENTER REPRESENTATIVE $650+ WEEKLY Join Savard Personnel Group - where your skills are valued! Key Requirements: Handling inbound and/or outbound calls, assisting customers with ...

Horizon Point Marketing

Call Center Agent

Columbus, OH

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Intralot

Call Center Operator

Strongsville, OH

One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of ...

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Call Center Associate information

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$8

$15

$19

How much do call center associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for call center associate in Ohio is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills, often work with customer service software, and may follow scripts or protocols to ensure consistent service. The role typically requires patience, active listening, and problem-solving abilities.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What job makes $10,000 a month without a degree?

A Call Center Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in call centers are usually associated with managerial roles, sales positions, or agents handling high-value clients, often requiring advanced skills, certifications, or performance-based bonuses. Most entry-level call center jobs offer lower salaries, but top performers or those in supervisory roles can reach higher income levels over time.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

Is a CSA job stressful?

A Call Center Associate (CSA) job can be stressful due to high call volumes, strict performance metrics, and the need for strong communication skills. Managing customer complaints and maintaining a positive attitude are common challenges in this role, which often requires patience and resilience.
What are the most commonly searched types of Call Center jobs in Ohio? The most popular types of Call Center jobs in Ohio are:
What cities in Ohio are hiring for Call Center Associate jobs? Cities in Ohio with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Ohio as of June 2026, with employment types broken down into 2% As Needed, 64% Full Time, 32% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,143 per year, or $15.9 per hour.

Call Center Agent

Alphabe Insight Inc

Holland, OH • On-site

$13 - $17/hr

Full-time

Posted 8 days ago

Job description

Company Description
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Position Summary
We are seeking a Call Center Agent to assist customers by handling inbound and outbound communications, addressing inquiries, and providing information regarding company services.
Responsibilities
  • Handle inbound and outbound customer calls professionally
  • Respond to inquiries and provide accurate information
  • Document customer interactions in company systems
  • Resolve routine issues and escalate complex concerns when necessary
  • Maintain knowledge of company services and procedures
  • Meet quality and productivity standards
  • Follow established communication and compliance guidelines

Qualifications
  • High school diploma or equivalent required
  • Strong verbal communication and active listening skills
  • Basic computer and data entry proficiency
  • Ability to manage multiple tasks efficiently
  • Customer service or call center experience is helpful but not required
  • Ability to work independently and as part of a team

Additional Information
  • Opportunities for professional growth and career advancement.
  • Supportive and collaborative work environment.
  • Ongoing training and skill development opportunities.
  • Stable full-time employment.
  • Modern and professional workplace.
  • Employee recognition and performance-based growth opportunities.
  • Opportunity to contribute to a growing and innovative organization.

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