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Call Center Agent Jobs in Texas (NOW HIRING)

Alphabe Insight Inc

Call Center Agent

Dallas, TX · On-site

$14.75 - $19.50/hr

Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact for customers ...

Senske Lawn and Tree Care

Call Center Agent

Coppell, TX · On-site

$18 - $22/hr

The Call Center Agent receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying appropriate resolution.

General Call Center | Full-Time

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Centre Agents MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Limitless East Marketing

Call Center Agent

Dallas, TX · On-site

$14.75 - $19.50/hr

Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact for customers ...

Senske Services

Call Center Agent

Coppell, TX · On-site

$18 - $22/hr

The Call Center Agent receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying appropriate resolution.

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$14/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...

Senske Family of Companies

Call Center Agent

Coppell, TX · On-site

$18 - $22/hr

The Call Center Agent receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying appropriate resolution.

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$14/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to provide exceptional support to our clients. In this role, you will serve as the first point of contact ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to provide exceptional support to our clients. In this role, you will serve as the first point of contact ...

Limitless East Marketing

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to provide exceptional support to our clients. In this role, you will serve as the first point of contact ...

houstonzoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

houstonzoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$13.75 - $18/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...

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Showing results 21-40

All JobsCall Center Agent JobsCall Center Agent Jobs in Texas

Call Center Agent information

See Texas salary details

$9

$16

$23

How much do call center agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center agent in Texas is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Texas? The most popular types of Call Center Agent jobs in Texas are:
What are popular job titles related to Call Center Agent jobs in Texas? For Call Center Agent jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Call Center Agent jobs in Texas look for? The top searched job categories for Call Center Agent jobs in Texas are:
What cities in Texas are hiring for Call Center Agent jobs? Cities in Texas with the most Call Center Agent job openings:
What are popular job titles related to Call Center Agent jobs in TX? For Call Center Agent jobs in TX, the most frequently searched job titles are:
Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Texas as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $33,362 per year, or $16 per hour.

Call Center Agent

Alphabe Insight Inc

Dallas, TX • On-site

$14.75 - $19.50/hr

Full-time

Re-posted 17 days ago

Job description

Company Description
At Swift7 Consultants, we specialize in delivering strategic communication and customer engagement solutions that help businesses grow and build lasting relationships with their clients. Our team is driven by professionalism, innovation, and a commitment to excellence. We pride ourselves on creating a collaborative environment where individuals can develop their skills and contribute to meaningful results.
Job Description
Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact for customers, providing accurate information, resolving inquiries, and ensuring a high-quality customer experience. This position requires strong communication skills, a proactive mindset, and the ability to manage multiple interactions efficiently.
Responsibilities
  • Handle inbound and outbound customer calls in a professional manner
  • Provide clear and accurate information regarding services and inquiries
  • Resolve customer concerns effectively and escalate when necessary
  • Maintain detailed records of customer interactions in the system
  • Meet performance targets related to call quality and productivity
  • Collaborate with team members to improve service processes

Qualifications
  • Strong verbal communication and active listening skills
  • Ability to work in a fast-paced, team-oriented environment
  • Problem-solving mindset with attention to detail
  • Basic computer proficiency and ability to learn new systems
  • Professional attitude and reliability

Additional Information
  • Competitive salary
  • Growth opportunities within the company
  • Ongoing training and skill development
  • Supportive and professional work environment
  • Performance-based incentives

Apply