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Call Center Agent Jobs in Missouri (NOW HIRING)

Neighbors Credit Union

Call Center Agent

Saint Louis, MO · On-site

$16.93 - $25.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? * No Benefits (Eligible the first of the month after your hire date) * Medical * Dental * Vision

Neighbors Credit Union

Call Center Agent

Saint Louis, MO · On-site

$16.93 - $25.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? * No Benefits (Eligible the first of the month after your hire date) * Medical * Dental * Vision

Neighbors Credit Union

Call Center Agent

Saint Louis, MO · On-site

$16.93 - $25.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? * No Benefits (Eligible the first of the month after your hire date) * Medical * Dental * Vision

MDS Communications

Remote Call Center Agent

Saint Louis, MO · Remote

$16 - $17.50/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Remote Call Center Agent

Kansas City, MO · Remote

$16 - $17.50/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Aspen Dental

Bilingual Scheduling Center Agent

MO

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

AT&T

Call Center Representative

Cape Girardeau, MO

$19.33/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Extensive employee wellness programs If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent ...

AT and T

Call Center Representative

Cape Girardeau, MO · On-site

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Extensive employee wellness programs If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent ...

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All JobsCall Center Agent JobsCall Center Agent Jobs in Missouri

Call Center Agent information

See Missouri salary details

$9

$16

$23

How much do call center agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center agent in Missouri is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Missouri? The most popular types of Call Center Agent jobs in Missouri are:
What are popular job titles related to Call Center Agent jobs in Missouri? For Call Center Agent jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Call Center Agent jobs in Missouri look for? The top searched job categories for Call Center Agent jobs in Missouri are:
What cities in Missouri are hiring for Call Center Agent jobs? Cities in Missouri with the most Call Center Agent job openings:
What are popular job titles related to Call Center Agent jobs in MO? For Call Center Agent jobs in MO, the most frequently searched job titles are:
Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Missouri as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,590 per year, or $16.1 per hour.

Call Center Representative

Senior Health Solutions, LLC

Saint Peters, MO • On-site

$15.25 - $19/hr

Other

Medical, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Company Overview

Senior Health Solutions is a state-licensed agency that specializes in Medicare Life and Health Insurance.  We take pride in outstanding customer service and deliver quality service to all.

This is not a remote position.

Job Summary

As a Call Center Agent, you will be trained to help customers with their Medicare questions or needs by providing them with the information they need to make informed decisions.  We offer an extensive paid training program, good benefits, and the opportunity to set your own financial goals.

Job Requirements

  • Pleasant phone voice

  • Ability to multitask

  • Good computer and keyboarding skills

  • Ability to learn new software quickly

  • Outgoing and energetic attitude

  • Previous Call Center experience a plus (not required)

  • Excellent problem-solving skills

  • Bilingual Spanish/English preferred

Benefits

  • 1st Year Income $75,000-$100,000

  • Bonus and Commission

  • Health Insurance

  • 401k (with a partial match)

  • Paid Vacation

  • Paid Training

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