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Call Center Agent Jobs in Missouri (NOW HIRING)

Neighbors Credit Union

Call Center Agent

Saint Louis, MO · On-site

$16.93 - $25.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? * No Benefits (Eligible the first of the month after your hire date) * Medical * Dental * Vision

Neighbors Credit Union

Call Center Agent

Saint Louis, MO · On-site

$16.93 - $25.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? * No Benefits (Eligible the first of the month after your hire date) * Medical * Dental * Vision

Neighbors Credit Union

Call Center Agent

Saint Louis, MO

$16.93 - $25.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? * No Benefits (Eligible the first of the month after your hire date) * Medical * Dental * Vision

MDS Communications

Remote Call Center Agent

Saint Louis, MO · Remote

$16 - $17.50/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Remote Call Center Agent

Kansas City, MO · Remote

$16 - $17.50/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Aspen Dental

Bilingual Scheduling Center Agent

MO

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

AT and T

Call Center Representative

Cape Girardeau, MO · On-site

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Extensive employee wellness programs If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent ...

AT&T

Call Center Sales Representative

Cape Girardeau, MO · On-site

$19.33/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Extensive employee wellness programs If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent ...

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All JobsCall Center Agent JobsCall Center Agent Jobs in Missouri

Call Center Agent information

See Missouri salary details

$9

$16

$23

How much do call center agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call center agent in Missouri is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Missouri?

The most popular types of Call Center Agent jobs in Missouri are:

What are popular job titles related to Call Center Agent jobs in Missouri?

For Call Center Agent jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Missouri look for?

The top searched job categories for Call Center Agent jobs in Missouri are:

What cities in Missouri are hiring for Call Center Agent jobs?

Cities in Missouri with the most Call Center Agent job openings:

What are popular job titles related to Call Center Agent jobs in MO?

For Call Center Agent jobs in MO, the most frequently searched job titles are:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Missouri as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,590 per year, or $16.1 per hour.

Call Center Agent

Neighbors Credit Union

Saint Louis, MO • On-site

$16.93 - $25.39/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.
Who are you at Neighbors Credit Union?
Be a brand ambassador and allow the mission, vision and service standards established by Neighbors Credit Union guide you in everything you do. Provide awesome service to internal and external members, act with integrity, provide trustworthy guidance, make it easy to do business with us, make others feel important, and take personal responsibility in everything you do.
Responsibilities and Daily Job Duties
  • Uncovers members' financial needs and offers appropriate recommendations.
  • Performs proactive activities to provide excellent service and achieve member growth.
  • Provides member support and problem resolution for complex issues to ensure member satisfaction.
  • Supervises and educates members on using all electronic service delivery channels offered both in the branch and through their personal devices.
  • Handles all electronic messaging, inbound phone and video calls related to members' accounts or general questions about NCU services.
  • Ensures compliance with all related federal and state regulations; stays current on fraud training and trends.
  • Manages and maintains member records and follows guidelines to ensure proper system management.
  • Works with team members to resolve complaints and provide support as needed.
  • Processes financial transactions, including cash handling.
  • Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance.
  • Oversees team members across various markets/branches; provides peer training as needed.
  • Maintains the authority to discipline subordinates as needed.

Requirements
Qualifications
Minimum of two years' experience in service delivery, with preferred cash handling experience.
Proven experience in technology usage. An avid user of financial institution's online tools for personal banking.
Education
Preferred College Degree must have High School Diploma or equivalent.
Rewards
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Salary ranges from $16.93 - 25.39
Schedule
  • The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM.

Supplemental Pay?
  • No

Benefits (Eligible the first of the month after your hire date)
  • Medical
  • Dental
  • Vision
  • Employee Paid Life Insurance
  • Voluntary Life Insurance
  • Short Term and Long Term Disability
  • HRA and FSA
  • 401k with matching contributions
  • Tuition Reimbursement
  • Paid Parental Leave up to 12 weeks
  • 4 weeks of PTO
  • Sick Time off that can be for both employee and family members
  • Birthday PTO

Location
  • 6260 S Lindbergh Blvd St Louis MO 63123

Apply