ZipRecruiter

Log In

1

Call Center Agent Jobs in Alaska (NOW HIRING)

OrthoAlaska LLC

Medical Assistant Lead

Anchorage, AK

$56K - $78K/yr

Propensity to be a change agent who collaborates with a wide range of stakeholders Representative ... Collaborate with Walk-In Clinic and Call Center to expedite patient care, referrals, and triage

TDL Staffing, Inc.

Front Desk Agent

Anchorage, AK

$16/hr

Front Desk Agent Location: Anchorage, AK Pay: $16.00/hour Schedule: Full-Time | Evening Shift | 3 ... Call our Anchorage office at (907) 433-0890 TDL Staffing is an Equal Opportunity Employer (EOE ...

Liveops

Remote Customer Service Agent

Anchorage, AK · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Wasilla, AK · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Fairbanks, AK · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Vital Holdings LLC

Customer Care Agent

Anchorage, AK · On-site

$22 - $28/hr

Customer Care Agent Pay Rate: 22-28/hr based on experience Reports To: Customer Care Manager ... center personnel, and management. * Ability to work with external customers, potential customers ...

Columbia Sussex

Front Desk Agent

Anchorage, AK · On-site

$16/hr

Front Desk Agent Location: Marriott Anchorage Downtown The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking them in and out of the hotel, answering ...

Hilton Garden Inn Anchorage

Front Desk Agent

Anchorage, AK · On-site

$16.50 - $17.50/hr

The Hotel Front Desk Agent that we are looking for is the first point of contact. They're responsible for checking guests in and out with a welcoming disposition, confirming group reservations and ...

Crestview Management, LLC

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

N - Now. Homewood Suites is looking for a Front Desk agent who is the first point of contact. They're responsible for checking guests in and out with a welcoming disposition, confirming group ...

previous pagenext page

Showing results 21-40

All JobsCall Center Agent JobsCall Center Agent Jobs in Alaska

Call Center Agent information

See Alaska salary details

$11

$18

$26

How much do call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center agent in Alaska is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are popular job titles related to Call Center Agent jobs in Alaska?

For Call Center Agent jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Alaska look for?

The top searched job categories for Call Center Agent jobs in Alaska are:

What are popular job titles related to Call Center Agent jobs in AK?

For Call Center Agent jobs in AK, the most frequently searched job titles are:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Alaska as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,565 per year, or $18.5 per hour.

Rheumatology Medical Assistant Lead

Orthopedic Physicians Alaska

Anchorage, AK • On-site

$56K - $78K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Medical Assistant Lead, OPA University Lake Building - Anchorage, Alaska - Full-Time
Schedule: Monday - Friday
Non-certified: $54,080 - $76,440 annual salary (DOE)
Certified: $56,160 - $78,520 annual salary (DOE)
This position will receive a $500.00 SIGNING BONUS after 90 days of full-time employment
Full-time Benefits:
  • Complimentary orthopedic and primary care at OPA and PCA
  • Medical and dental insurance coverage beginning within 30 days
  • Life insurance
  • Disability insurance
  • 401K
  • Profit sharing
  • Employee Assistance Program
  • Paid time off starting at three weeks per year
  • 7 paid holidays per year
  • Competitive pay and annual compensation reviews

Learn more About Orthopedic Physicians Alaska at www.OPAlaska.com.
The primary purpose of this leadership position is to optimize the clinical team and achieve the highest standard of care by ensuring the most effective use of resources and providers. The Medical Assistant Lead evaluates, develops, and directs a multi-disciplinary staff within a larger orthopedic practice.
Ideal attributes
• Desire to develop and communicate best practices for an improved patient experience
• Considers compassionate, skillful patient care a top priority
• Takes ownership for personal and team growth and development
• Able to lead and inspire a team in its commitment to patient care
• Embraces excellence, honesty, compassion, and respect and demonstrates strong interpersonal skills
• Propensity to be a change agent who collaborates with a wide range of stakeholders
Representative duties
• Ensure smooth operation of the clinical team and serve as a liaison between providers and support staff
• Evaluate patients to determine appropriate provider and urgency, and assist providers with patient care
• Collaborate with Walk-In Clinic and Call Center to expedite patient care, referrals, and triage
• Lead monthly strategic and development meetings with team and implement new concepts
• Interview, hire, and lead new staff, acting as a role model for established standards, and perform development reviews for members of clinical team
Knowledge and skill requirements
• Excellent communication and interpersonal skills
• Professional, personable and caring, and able to help patients feel at ease
• Understanding of leadership and team principles
• Able to understand medical charts and diagnoses and coding for billing purposes
• Able to maintain a calm demeanor when under pressure
• Able to prioritize multiple tasks and work with a variety of patient care teams
• Skill in operating a personal computer using a variety of software applications and EHR
FLSA status: Exempt
Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.
Core Competencies
- Synergy: Through collaboration & continuation improvement
- Empathy: Through compassion & patient-centered care
- Integrity: Through trust & ethical accountability
- Optimization: Through operational efficiency
The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River.
Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.
OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.
OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as paid time off.
OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.

Apply