ZipRecruiter

Log In

1

Call Center Agent Jobs in Alaska (NOW HIRING)

The Alaska Club

Call Center Specialist

Anchorage, AK · On-site

$17 - $21.50/hr

Our Call Center is the hub of communication at our club. The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic ...

The Alaska Club

Call Center Specialist

Anchorage, AK · On-site

$15/hr

Our Call Center is the hub of communication at our club. The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic ...

The Alaska Club

Call Center Specialist

Anchorage, AK · On-site

$15/hr

Our Call Center is the hub of communication at our club. The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic ...

CVS Health

Sales Call Center Representative

Homer, AK · Remote

$15 - $32.31/hr

Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who ...

CVS Health

Supervisor, Contact Center Service

Homer, AK · Remote

$43K - $76K/yr

Partner with colleagues to reach and maintain call center target metrics to ensure delivery of a positive patient experience * Other duties as assigned. Working Conditions: * Environment: Remote ...

New

GovernmentJobs.com

Nurse 1 On-Call

Juneau, AK · On-site

Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase. This position is open to All Applicants The mission of the Division of ...

next page

Showing results 1-20

All JobsCall Center Agent JobsCall Center Agent Jobs in Alaska

Call Center Agent information

See Alaska salary details

$11

$18

$26

How much do call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center agent in Alaska is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are popular job titles related to Call Center Agent jobs in Alaska?

For Call Center Agent jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Alaska look for?

The top searched job categories for Call Center Agent jobs in Alaska are:

What are popular job titles related to Call Center Agent jobs in AK?

For Call Center Agent jobs in AK, the most frequently searched job titles are:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Alaska as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,565 per year, or $18.5 per hour.

Call Center Specialist

The Alaska Club

Anchorage, AK • On-site

$17 - $21.50/hr

Other

Re-posted 29 days ago

The Alaska Club rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

26th of 63 rated gym and leisure clubs

Job description

Are you a people-person who enjoys helping others? Are you looking for a way to expand your previous experience in customer service? The Alaska Club, a network of 14 premier health and fitness clubs, is seeking a Call Center Specialist. Our Call Center is the hub of communication at our club. The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of Customer Service experience.

Call center associate duties may include:

Interact with customers to provide information for entire shift

Maintain productivity standards

High level of professional customer service

Accurately process transactions regarding products and services

Accurately record all customer contacts

Move fluently through computer system to track, gather information, and/or troubleshoot customer issues

Refer unresolved customer issues to designated department or supervisor for resolution

Required Skills and Experience:

Strong computer and typing skills

1-3 years of customer service experience

Experience working with Microsoft Office

Completion of High School Diploma or equivalent

Ability to handle heavy inbound calls

Strong organizational skills

Ability to work independently

Proven ability to meet/exceed performance standards

Excellent typing and data entry skills

Navigating through multiple databases and using duel computer screens

Providing excellent customer service to a large member base

Answering a wide variety of member and nonmember questions and finding solutions to problems

Professional verbal and written communication skills

Preferred Experience:

1-3 years of call center experience

Advanced experience in Microsoft Outlook, Word, Excel

What The Alaska Club employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Alaska Club logo

About Alaska Club

Sourced by ZipRecruiter

We are here to help you make a plan and reach your fitness goals. The best way for you to succeed is to meet with one of our experienced fitness managers to assess your health baseline and help you structure a program. Benefit from instruction on proper exercise selection and technique by working with one of our personal trainers who can develop the right program for you. Our trainers are classified into three experience levels- Advanced, Expert or Master. By working with a trainer, you give yourself a greater chance of success in your quest for fat loss, muscle gain and overall health improvement.

Company size

501 - 1,000 Employees

Headquarters location

Anchorage, AK, US

Year founded

1986

Social media

FacebookTwitter

View All Alaska Club Jobs

Apply