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Call 811 Jobs in Riverside, CA (NOW HIRING)

Call Center Representative

Wildomar, CA · On-site

$40K - $100K/yr

Call Center Representative Bath Planet of Inland Empire Location: Wildomar, CA Compensation: Base Salary + Commission | Potential Earnings Up to $100,000+ Annually About Us With more than 25 years in ...

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 3 plus months, it could ...

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve.  As a Call Center Representative you'll be ...

Serve as a back-up Call Taking Representative and follow all outlined principle duties and responsibilities of the Call Taking Representative. * Report all customer complaints and unusual occurrences ...

Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist . This is an IN OFFICE opportunity, in IRVINE. This role will be for 1 plus months, and ...

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Call 811 information

See Riverside, CA salary details

$11

$18

$26

How much do call 811 jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for call 811 in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a Call 811 job?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

What cities near Riverside, CA are hiring for Call 811 jobs? Cities near Riverside, CA with the most Call 811 job openings:
Infographic showing various Call 811 job openings in Riverside, CA as of June 2026, with employment types broken down into 4% Locum Tenens, 1% Internship, 2% Full Time, 92% Part Time, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.
Call Center Representative

Call Center Representative

Bath Planet

Wildomar, CA • On-site

$40K - $100K/yr

Full-time

Posted 18 days ago


Job description

Call Center Representative

Bath Planet of Inland Empire
Location: Wildomar, CA
Compensation: Base Salary + Commission | Potential Earnings Up to $100,000+ Annually

About Us

With more than 25 years in business, Bath Planet is one of the fastest-growing brands in the acrylic bath remodeling industry. We specialize in creating beautiful, durable, and low-maintenance bath solutions that improve the lives of homeowners.

Bath Planet of Inland Empire is looking for a motivated and results-driven Call Center Representative to join our team in the Wildomar, CA market. This is an exciting opportunity to join a growing company, earn a competitive income, and make a positive impact by helping homeowners improve their living spaces.

About the Role

As a Call Center Representative, you will be responsible for contacting homeowners, responding to incoming inquiries, and scheduling qualified appointments for our sales representatives. The ideal candidate is customer-focused, confident on the phone, and motivated by achieving results.

This is a commission-based position with a base salary and the opportunity to earn up to $100,000+ annually based on performance.

Responsibilities
  • Contact homeowners by phone to schedule qualified appointments for free in-home consultations.
  • Deliver a professional scripted presentation while creating a positive customer experience.
  • Customize conversations based on homeowner needs and interests.
  • Handle homeowner questions, concerns, and objections professionally.
  • Gather accurate customer information, including names, phone numbers, addresses, and project details.
  • Schedule appointments for sales representatives and ensure all details are entered correctly.
  • Confirm appointments and communicate updates with sales representatives.
  • Respond to inbound calls from homeowners interested in our products and services.
  • Follow up with homeowners after initial contact.
  • Maintain accurate lead information and update reports.
  • Perform quality control calls to ensure customer satisfaction.
Qualifications
  • Strong customer service and communication skills.
  • Previous experience in call center, telemarketing, sales, customer service, or appointment setting preferred.
  • Ability to confidently communicate with homeowners over the phone.
  • Strong listening skills and ability to overcome objections.
  • Self-motivated with a positive attitude and strong work ethic.
  • Comfortable working in a performance-based environment.
  • Knowledge of sales and marketing principles is a plus.
  • Proficiency with computers and CRM systems.
  • Product training provided.
Compensation & Benefits
  • Base salary plus commission structure.
  • Potential earnings of $100,000+ annually.
  • Paid training and ongoing support.
  • Opportunity for career growth with a rapidly expanding company.
  • Work with a proven brand with over 25 years of industry experience.

If you are motivated, competitive, and enjoy helping customers find solutions for their homes, we want to hear from you.

Apply today and become part of the Bath Planet of Inland Empire team!

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