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Call 811 Jobs in Riverside, CA (NOW HIRING)

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Kinsley Power Systems

Sr. Estimator

Riverside, CA · On-site

$120 - $180/hr

Working knowledge of relevant standards and regulations (e.g., utility owner specifications, USA 811/One Call, Cal/OSHA; CPUC guidance helpful). * Strong financial acumen: job cost structure, cost ...

TEKsystems

Call Center Representative

Chino, CA · On-site

$20/hr

Top Skills Details customer service,call center,computer navigation Additional Skills & Qualifications Must be able to work with a team and on their own Must be able to type 35WPM minimum Computer ...

Lynch EMS

EMS Dispatcher / Call-Taker

Anaheim, CA · On-site

$18 - $24/hr

Serve as a back-up Call Taking Representative and follow all outlined principle duties and responsibilities of the Call Taking Representative. * Report all customer complaints and unusual occurrences ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. * Consistently met or exceeded performance targets, including call handling time ...

Synovation Medical Group

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Call Center Representative

Rancho Cucamonga, CA · On-site

$18/hr

A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

Herman Weissker, Inc.

Sr. Estimator

Riverside, CA · On-site

$185K - $225K/yr

... 811/One Call, Cal/OSHA; CPUC guidance helpful). ² Strong financial acumen: job cost structure, cost-plus/T&M, earned value, forecasting, and change management. ² Excellent client-facing ...

Lobel Financial Corporation

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Call Center Monitoring Specialist

Anaheim, CA · On-site

$23 - $25/hr

Lobel Financial is seeking a detail-oriented Call Center Monitoring Specialist to support our growing auto finance collections team. This opportunity is well suited for candidates with experience in ...

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

Five (5) years Call Center management - 50+ seat operation. Certificates, Licenses, and Registrations: Current California Driver's License and BLS certification required. Essential functions:

Family Comes First LLC

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Call Center Sales Representative

Irvine, CA · Remote

$50K - $100K/yr

Company Description We are a remote call center selling final expense insurance over the phone. All inbound calls from customers filled out a lengthy application, high converting leads, fast paced ...

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All JobsCall 811 JobsCall 811 Jobs in Riverside, CA

Call 811 information

See Riverside, CA salary details

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How much do call 811 jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call 811 in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a Call 811?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are popular job titles related to Call 811 jobs in Riverside, CA?

For Call 811 jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Call 811 jobs in Riverside, CA look for?

The top searched job categories for Call 811 jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Call 811 jobs?

Cities near Riverside, CA with the most Call 811 job openings:

Call 811 jobs near you
Infographic showing various Call 811 job openings in Riverside, CA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative

Hurtt Family Health Clinic

Tustin, CA • On-site

$22.75/hr

Full-time

Re-posted 19 days ago

Key responsibilities

  • Answers incoming calls from the main clinic phone line and routes calls to the appropriate department or employee.

  • Schedules patient appointments for various departments and providers at different clinic locations.

  • Maintains confidentiality of telephone calls and messages, and enters requests into EMR system.

Job description

The Call Center Representative answers all incoming calls from the main clinic phone line and routes calls to the appropriate department or employee. Schedules patient appointments for all departments, locations, and providers at appropriate clinic locations with appropriate providers as part of the Patient Services team.
This position is full-time with a schedule of Monday through Friday 8am to 5pm, with occasional weekend hours for a rotating Saturday morning shift (Saturday 8am-12pm) approximately 2-5 times per year. This position is on-site (not remote) in Tustin, CA.
All Call Center Representatives must be bilingual in Spanish and English.
The best candidate for this position:
  • is bilingual in Spanish with strong verbal and written communication skills
  • has previous successful experience working in a busy call center or telephone based customer service (100+ calls per day)
  • has basic typing, telephone technical, and computer skills (Microsoft Word, Outlook, and Excel). Knowledge of EMR (Electronic Medical Records) systems is a plus.
  • knowledge of referrals, health insurance, or patient services is preferred but not required
  • has a positive, patient, and professional demeanor at all times to coworkers and patients
  • is dependable, self-motivated, proactive, and a team player
  • is able to commit to a schedule of Monday-Friday 8am-5pm

What You'll Do:
Job Responsibilities & Duties
  • Schedules patient appointments for medical, dental, mental health, chiropractic and optometry visits.
  • Maintains a thorough knowledge of appointment policies and procedures to ensure appointments are scheduled accurately to provide a positive experience for all patients.
  • Routes calls to appropriate staff in a timely and efficient manner.
  • Participates in staff and educational meetings.
  • Maintains confidentiality of all telephone calls and messages as appropriate.
  • Receives faxed documents, and distributes to appropriate staff.
  • Routes or replies to messages left in clinic voice message queue.
  • Reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff.
  • Maintains the highest level of professionalism when answering telephone calls as HFHC "Ambassador".

Requirements
What You'll Bring:
Minimum Qualifications
  • High School Diploma
  • 6 months - 1 year of call center or medical receptionist experience. Community Clinic setting experience is preferred but not required
  • Bilingual in Spanish and English with comprehension of medical terms in both languages.
  • A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.
  • Ability to receive instruction and multi-task while working in a fast-paced environment.
  • Excellent written, interpersonal and verbal communication skills.
  • Demonstrated "detail-approach" to administration and organization.
  • Proficiency in Microsoft Windows and Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
  • Ability to recognize and maintain confidentiality of information as appropriate.

Salary Description
$22.75 per hour

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