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Call 811 Jobs in Riverside, CA (NOW HIRING)

Call Center Agent

Irvine, CA ยท On-site

$18 - $80/hr

Pay: $18.00 - $80.00 per hour We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing ...

Call Center Agent

Irvine, CA ยท On-site

$18 - $80/hr

Pay: $18.00 - $80.00 per hour We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing ...

Call Center Representative

Perris, CA

$16.25 - $20.25/hr

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

Call Center Representative

Perris, CA

$16.25 - $20.25/hr

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

Call Center Agent

Irvine, CA ยท On-site

$18 - $80/hr

Pay: $18.00 - $80.00 per hour We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing ...

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Call Center Representative

Irvine, CA ยท On-site

$26 - $35/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

EMS Dispatcher / Call-Taker

Anaheim, CA ยท On-site

$18 - $24/hr

Serve as a back-up Call Taking Representative and follow all outlined principle duties and responsibilities of the Call Taking Representative. * Report all customer complaints and unusual occurrences ...

Be Seen First

A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

Be Seen First

Monday - Friday Start Time: 09:00am - 05:30pm Payrate: $23.00 - $25.00 Requirement Experience: -Call Center and Order Processing *MUST - Proficiency in Microsoft Office products. - Leadership Skills ...

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Call 811 information

See Riverside, CA salary details

$11

$18

$26

How much do call 811 jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for call 811 in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a Call 811 job?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

What cities near Riverside, CA are hiring for Call 811 jobs? Cities near Riverside, CA with the most Call 811 job openings:
Infographic showing various Call 811 job openings in Riverside, CA as of June 2026, with employment types broken down into 2% Locum Tenens, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.
Call Center Agent

Call Center Agent

Adriana's Insurance

Irvine, CA โ€ข On-site

$18 - $80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Pay: $18.00 - $80.00 per hour

We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing customers over the phone, identify their insurance needs, and drive policy sales or qualified transfers to licensed agents. The ideal candidate thrives in a high-volume sales environment, is persuasive without being pushy, and is excited by performance-based incentives.

Key Responsibilities

  • Make high-volume outbound and inbound sales calls to prospective insurance customers
  • Identify customer needs and recommend appropriate insurance solutions
  • Pre-qualify leads and transfer warm prospects to licensed insurance agents or close sales if licensed
  • Consistently meet or exceed daily, weekly, and monthly sales targets
  • Follow approved sales scripts while adapting to customer conversations naturally
  • Overcome objections and clearly explain value propositions
  • Accurately collect and document customer information in CRM systems
  • Maintain strict compliance with insurance regulations and call quality standards
  • Participate in sales coaching, training sessions, and performance reviews

Pay: Hourly + Uncapped Commissions

Sign on Bonus up to $4,000 for licensed agents

Requirements

Required Qualifications

  • High school diploma or equivalent
  • 1+ year of call center sales, inside sales, or telemarketing experience preferred
  • Strong persuasion, negotiation, and closing skills
  • Confident phone presence with excellent verbal communication
  • Ability to work in a fast-paced, metric-driven environment
  • Basic computer skills and experience using CRM or dialer systems
  • Reliable attendance and strong work ethic

Preferred Qualifications

  • Insurance sales experience (life, health, auto, or P&C)
  • Active insurance license or willingness to obtain one
  • Experience working with quotas, commissions, or performance bonuses
  • Bilingual (Spanish/English a plus)

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • On-the-job paid training to set you up for success