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Call 811 Jobs in Riverside, CA (NOW HIRING)

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Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Estimator

Riverside, CA · On-site

$135K - $165K/yr

... 811/One Call, Cal/OSHA; CPUC guidance helpful). ² Strong financial acumen: job cost structure, cost-plus/T&M, earned value, forecasting, and change management. ² Excellent client-facing ...

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Sr. Estimator

Riverside, CA · On-site

$185K - $225K/yr

... 811/One Call, Cal/OSHA; CPUC guidance helpful). ² Strong financial acumen: job cost structure, cost-plus/T&M, earned value, forecasting, and change management. ² Excellent client-facing ...

Serve as a back-up Call Taking Representative and follow all outlined principle duties and responsibilities of the Call Taking Representative. * Report all customer complaints and unusual occurrences ...

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A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

Call Center Representative

Chino, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call handling time, customer satisfaction scores, and claim resolution rates • Will use multiple screens, soft wares, and processes to assist customer. Skills Customer service, Escalations ...

Call Center Representative

Anaheim, CA · On-site

$21.43 - $28.95/hr

A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position. * Experience with handling a high volume of telephone calls with ...

As a Call Center Representative I , you will be one of the first points of contact for newly enrolled clients, helping them understand what to expect, access their client portal, and complete the ...

Customer Service Call Center

Irvine, CA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service ...

Showing results 21-40

Call 811 information

See Riverside, CA salary details

$11

$18

$26

How much do call 811 jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call 811 in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a Call 811?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

What cities near Riverside, CA are hiring for Call 811 jobs?

Cities near Riverside, CA with the most Call 811 job openings:

Infographic showing various Call 811 job openings in Riverside, CA as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Agent

A.D.S.

San Bernardino, CA

$17 - $20/hr

Full-time

Re-posted 16 days ago

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Job description

Pay: $17.00 - $20.00 per hour

Call Center Agent

As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email.

--Job Description:

Your responsibilities will include utilizing various software tools to access customer accounts, researching policies, and delivering effective solutions.

Experience in customer service, retail, or sales is preferred, along with the ability to multitask in a fast-paced environment. A positive attitude and patience in customer interactions are essential, as is the ability to handle confidential information sensitively.

--Qualifications:

Ideal candidates will possess strong public speaking skills, an outgoing and friendly demeanor, and the ability to connect with people from diverse backgrounds. Being bilingual is advantageous.

--Additional Information:

This hourly position offers a starting wage of $17.00 or higher, with no weekend shifts (Monday to Friday). Additionally, there are monthly and weekly incentives, as well as opportunities for advancement within the company.

Job Types: Full-time, Part-time

Physical Setting:

  • Call center
  • Office

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Bonus opportunities

Ability to Commute:

  • Colton, CA 92324 (Required)

Work Location: In person