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Business Process Improvement Manager Jobs in Indiana

Subaru

BASE Analyst

Lafayette, IN · On-site

... process improvement requests from business stakeholders. * Partner with business leaders and ... Collaborate with project managers, sponsors, and stakeholders to support project planning, scope ...

Group1001

Operations Process Engineer

Zionsville, IN · On-site +1

$109K/yr

... business focus, risk management, and striving for outcomes. This goal extends to how we hire and ... This is a process-and-solutions seat grounded in Lean / Six Sigma and continuous-improvement ...

Coastal

Senior Business Analyst

Indianapolis, IN · On-site

$90 - $130/hr

... mapping, and business process improvement initiatives. * Strong understanding of Agile ... Ability to manage multiple priorities and thrive in a fast-paced consulting environment.

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All JobsBusiness Process Improvement JobsBusiness Process Improvement Manager JobsBusiness Process Improvement Manager Jobs in Indiana

Business Process Improvement Manager information

See Indiana salary details

$55.7K

$119.8K

$173.2K

How much do business process improvement manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for business process improvement manager in Indiana is $119,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,100.00 and $148,000.00 per year, depending on experience, location, and employer.

What is the difference between Business Process Improvement Manager vs Business Analyst?

AspectBusiness Process Improvement ManagerBusiness Analyst
Primary FocusOptimizing and redesigning processes to improve efficiencyAnalyzing business needs and defining requirements for solutions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or similar certifications
Work EnvironmentCross-departmental, strategic projectsProject teams, stakeholder meetings, documentation
Industry UsageManufacturing, healthcare, finance, and moreIT, finance, consulting, and other sectors

While both roles aim to improve business operations, the Business Process Improvement Manager focuses on redesigning processes for efficiency, often leading strategic initiatives. The Business Analyst concentrates on gathering requirements and analyzing needs to support project development. Both roles require analytical skills and relevant certifications, but their scope and daily tasks differ.

What are the key skills and qualifications needed to thrive as a business process improvement manager?

To thrive as a Business Process Improvement Manager, you need expertise in process analysis, project management, and a background in business or operations, often supported by a relevant degree. Familiarity with Lean, Six Sigma methodologies, and business process management (BPM) tools, along with certifications such as Lean Six Sigma Green or Black Belt, is highly valuable. Strong communication, leadership, and change management skills help drive cross-functional collaboration and facilitate organizational change. These skills are crucial for identifying inefficiencies, implementing effective solutions, and ensuring sustained operational improvements.

What does a business process improvement manager do?

A Business Process Improvement Manager is responsible for analyzing, designing, and implementing strategies to enhance the efficiency and effectiveness of a company's processes. They work with various departments to identify areas where improvements can be made, streamline workflows, and reduce costs. Their goal is to optimize business operations, boost productivity, and ensure that processes align with organizational objectives. They often use methodologies like Lean, Six Sigma, and continuous improvement to achieve these results.

How does a business process improvement manager typically work with cross-functional teams to implement process changes?

Business Process Improvement Managers frequently collaborate with cross-functional teams to identify inefficiencies and drive process enhancements. This involves facilitating workshops, gathering input from various departments, and ensuring alignment with organizational goals. Strong communication and negotiation skills are essential, as managers must balance differing priorities and secure buy-in for proposed changes. They also monitor progress and provide support throughout implementation, making adaptability and stakeholder management critical aspects of the role.
What are popular job titles related to Business Process Improvement Manager jobs in Indiana? For Business Process Improvement Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Business Process Improvement Manager jobs in Indiana look for? The top searched job categories for Business Process Improvement Manager jobs in Indiana are:
What cities in Indiana are hiring for Business Process Improvement Manager jobs? Cities in Indiana with the most Business Process Improvement Manager job openings:
Business Process Improvement Manager jobs near you
Infographic showing various Business Process Improvement Manager job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $119,796 per year, or $57.6 per hour.

Business Analyst Enterprise Applications

Dwyer Instruments, Inc.

Michigan City, IN • On-site

$98K - $100K/yr

Full-time

Posted 14 days ago

Job description

Job Type
Full-time
Description
Position Summary
The Business Analyst - Enterprise Applications, ERP Center of Excellence & Service Desk Triage serves as the primary liaison between business stakeholders, Information Technology, application support teams, and external partners. This role is responsible for business analysis, enterprise application support coordination, oversight of the Service Desk triage process, and helping establish and mature an Enterprise Applications Center of Excellence (CoE). The Business Analyst drives standardization of enterprise application support processes, business process improvements, ERP governance, knowledge management, and continuous improvement initiatives while ensuring incidents, service requests, enhancements, and projects are effectively prioritized, coordinated, and delivered.
Business Analysis
  • Gather, analyze, document, and validate business requirements.
  • Develop business process maps, workflows, functional specifications, and solution documentation.
  • Partner with business leaders to identify opportunities for process improvement.
  • Coordinate User Acceptance Testing (UAT), implementations, upgrades, and deployments.
  • Assist with business process redesign and ERP optimization initiatives

Enterprise Applications Center of Excellence (CoE)
  • Assist in building and maintaining an Enterprise Applications Center of Excellence.
  • Develop and maintain application standards, SOPs, and documentation.
  • Promote standardized business processes.
  • Maintain knowledge repositories and support playbooks.
  • Participate in ERP modernization initiatives.
  • Recommend operational improvements.

ERP Applications Help Desk
  • Coordinate daily Help Desk activities.
  • Develop ticket triage and routing procedures.
  • Help establish Tier 1, Tier 2, and Tier 3 support processes.
  • Maintain knowledge articles.
  • Coordinate application support.
  • Monitor ticket queues and recurring issues.

Service Desk Triage Oversight
  • Oversee daily Service Desk triage.
  • Ensure incidents are prioritized and assigned appropriately.
  • Monitor SLA compliance and escalate critical issues.
  • Coordinate Major Incident response.
  • Facilitate operational reviews and Root Cause Analysis.
  • Drive backlog reduction

Application Support Coordination
  • Coordinate enterprise application support.
  • Work with vendors and technical teams to resolve issues.
  • Participate in release planning and testing.
  • Assist with enhancements and defect prioritization.

Reporting & Metrics
  • Maintain dashboards for incident volume, SLA compliance, response/resolution times, backlog, application availability, customer satisfaction, recurring issues, and continuous improvement metrics. Present operational metrics and recommendations to IT leadership.

Requirements
Qualifications
  • Bachelor's degree in Business, Information Technology, Computer Science, or equivalent experience
  • 5+ years of Business Analysis, Enterprise Applications, or Application Support experience
  • Experience supporting ERP or enterprise applications
  • Experience with Service Desk/ticketing systems
  • Strong analytical, communication, and organizational skills.

Preferred Qualifications
  • Experience supporting manufacturing or distribution environments
  • ERP modernization projects
  • ITIL familiarity
  • Enterprise integrations
  • SQL and reporting
  • Documentation and knowledge management.

Key Competencies
Business Process Analysis, Requirements Gathering, Enterprise Application Support, ERP Governance, Service Desk Operations, Incident & Problem Management, Continuous Improvement, Process Documentation, Customer Service, Communication, Vendor Coordination, Project Coordination.
Salary Description
98,500 - 100,000

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