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Business Process Associate Jobs in Rochester, NY

Elm & Oak Health

Associate Business Analyst

Rochester, NY · On-site

$67K - $82K/yr

The Associate Business Analyst role at Elm & Oak Health is where entry-level talent turns into real ... Create and maintain process documentation, workflow diagrams, data dictionaries, and report ...

Pwc

SAP BRIM Consultant, Senior Associate

Rochester, NY · On-site

$77K - $202K/yr

... business process consulting skills to improve operational efficiency and client engagement What You Must Have - At least a Bachelor's degree - At least 2 years of experience What Sets You Apart ...

Amazon

Process Assistant

Rochester, NY · On-site

Lead Process Assistants will also be responsible for communicating instructions to other associates ... Our entire business works hard to delight our customers - from the second an order is placed online ...

Paychex

Business Analyst - Partnerships

Rochester, NY · On-site

$56K - $87K/yr

Ensures sound, efficient business processes exist and evolve based on internal and external ... Associate's Degree in * Bachelor's Degree - Preferred * 4 years of experience in Related field.

Paychex

Business Analyst - Partnerships

Rochester, NY · Remote

$56K - $87K/yr

Ensures sound, efficient business processes exist and evolve based on internal and external ... Associate's Degree in * Bachelor's Degree - Preferred * 4 years of experience in Related field.

Unifin SAS

Process Engineer

Rochester, NY · On-site

Associate's degree with highly relevant experience will be considered. QUALIFICATIONS/EXPERIENCE ... Ability to travel for business (Domestic and International) Compensation range 80 000,00 - 95 000 ...

Kodak

Manufacturing Process Engineer

Rochester, NY

$85K - $105K/yr

... Business Park. In this role, you'll provide mechanical and process engineering support for day-to ... Associate's degree and 5-10 years relevant experience. Strong mechanical design skills and ...

Kodak

Manufacturing Process Engineer

Rochester, NY · On-site

$85K - $105K/yr

... Business Park. In this role, you'll provide mechanical and process engineering support for day-to ... Associate's degree and 5-10 years relevant experience. • Strong mechanical design skills and ...

Qualitrol

Senior Process Engineering

Fairport, NY · On-site

$83 - $155/hr

Qualitrol associates enjoy the autonomy, breadth of responsibility and creativity that are part of ... Business System) principles that include standard work, one-piece flow, visual controls,5S, and ...

Ralliant

Senior Process Engineering

Fairport, NY · On-site

$83.40 - $155/hr

Qualitrol associates enjoy the autonomy, breadth of responsibility and creativity that are part of ... Business System) principles that include standard work, one-piece flow, visual controls,5S, and ...

Ralliant

Senior Process Engineering

Fairport, NY · On-site

$98K - $127K/yr

Qualitrol associates enjoy the autonomy, breadth of responsibility and creativity that are part of ... Business System) principles that include standard work, one-piece flow, visual controls,5S, and ...

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All JobsBusiness Process Associate JobsBusiness Process Associate Jobs in Rochester, NY

Business Process Associate information

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How much do business process associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for business process associate in Rochester, NY is $28.79, according to ZipRecruiter salary data. Most workers in this role earn between $26.78 and $32.02 per hour, depending on experience, location, and employer.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

Is a business process associate a stressful job?

A business process associate role involves analyzing and improving business workflows, which can be demanding depending on workload and deadlines. The job often requires attention to detail, problem-solving skills, and the ability to manage multiple tasks, which may contribute to stress levels in high-pressure environments.
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Business Process Associate jobs near you
Infographic showing various Business Process Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $59,887 per year, or $28.8 per hour.

Associate Business Analyst

Elm & Oak Health

Rochester, NY • On-site

$67K - $82K/yr

Full-time

Posted 8 days ago

Job description

Your analytics career, with a purpose behind every query.
The Associate Business Analyst role at Elm & Oak Health is where entry-level talent turns into real expertise. You'll work alongside senior analysts, developers, and department leaders to gather requirements, validate reports and data, and support the systems that power our care management work - building toward greater ownership and independence with every project. It's the kind of foundational, mentored experience that turns a first job into a career.
Elm & Oak Health has spent over 50 years improving access to quality healthcare for individuals and families served by government-sponsored insurance programs. As a leading not-for-profit Care Management Agency, we're known for compassionate, empowered, and collaborative work - and for a culture that supports our people as much as the members we serve. Come grow with a team that values accuracy, curiosity, and steady progress, backed by flexible work arrangements, competitive pay, and superior benefits.
Health Systems Analyst
Grade 209
This is a full time position, working from home.
The minimum and maximum annual salary that Elm & Oak Health believes in good faith to be accurate for this position at the time of this posting are $67,604 - 82,628. In addition to your salary, Elm & Oak offers a comprehensive benefits package (all benefits are subject to eligibility requirements) and non-monetary perks. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
POSITION SUMMARY
The Associate Business Analyst is an entry-level position supporting analytics, reporting, and application development activities across the organization. Working under the direction of senior analysts, developers, and department leadership, this role gathers and documents business requirements, validates reports and data, supports testing of new and modified systems, and helps translate operational needs into clear specifications the technical team can act on.
This position is structured as a development role. The Associate Business Analyst is expected to begin with well-defined assignments and close guidance, and to progressively build proficiency in data analysis, query writing, requirements documentation, and the healthcare programs the organization supports. Success in this role is measured by accuracy, thoroughness, responsiveness, and steady growth in independence. This position operates within a HIPAA-regulated environment and is accountable for handling member and client data appropriately.
ESSENTIAL JOB DUTIES/FUNCTIONS
% of Time
Essential Function
25%
Gather, Document, and Clarify Business Requirements
  • Meet with internal stakeholders and end users to collect and record business needs, current processes, and desired outcomes.
  • Draft requirements documents, user stories, acceptance criteria, and specifications for review by senior staff.
  • Ask clarifying questions to resolve gaps, ambiguities, and conflicting information before work is handed to developers or analysts.
  • Document data definitions, business rules, calculation logic, and report specifications.
  • Confirm completed work against documented requirements and communicate discrepancies.

20%
Validate Reports, Data, and System Changes
  • Review reports, dashboards, and data extracts for accuracy, completeness, and reasonableness prior to release.
  • Compare output against source data and expected results and document any variances found.
  • Execute test plans and test cases for new and modified reports, applications, and data processes.
  • Coordinate and support user acceptance testing, including preparing test scenarios and collecting stakeholder feedback.
  • Log defects with clear reproduction steps and track them through resolution and retest.

15%
Support Data Analysis and Routine Reporting
  • Fulfill ad hoc data and reporting requests under the direction of senior analysts.
  • Write and modify basic SQL queries to retrieve, summarize, and cross-check data.
  • Build and maintain recurring reports, trackers, and summary files in Excel and organizational reporting tools.
  • Assemble and format data for distribution to internal departments, program leadership, and external partners.
  • Identify data quality issues, anomalies, and trends observed during routine work and escalate them appropriately.

15%
Produce and Maintain Documentation
  • Create and maintain process documentation, workflow diagrams, data dictionaries, and report inventories.
  • Write end-user instructions, job aids, and knowledge base articles for supported systems and reports.
  • Maintain version control and organization of departmental documentation and shared files.
  • Document meeting notes decisions, and follow-up items and distribute them to participants.
  • Keep documentation current as systems, reports, and business processes change.

15%
Provide Project and Intake Coordination Support
  • Maintain accurate work item, request, and issue records in the team project tracking system.
  • Perform initial intake and triage of incoming report, data, and enhancement requests and route them for prioritization.
  • Track task status, deadlines, and outstanding dependencies and provide status updates to the team.
  • Schedule and prepare materials for project meetings, requirements sessions, and stakeholder reviews.
    • Follow up on open items to keep projects and requests moving toward completion.

10%
Apply Data Privacy, Security, and Compliance Practices
  • Handle protected health information and member-related data in accordance with HIPAA and the Minimum Necessary standard.
  • Follow organizational policies for data access, storage, transmission, and disposal.
  • Avoid exposure of confidential data, credentials, and member identifiers in documentation, test files, screenshots, and email.
  • Report suspected data quality, privacy, or security concerns promptly to a supervisor.
  • Complete all required compliance, privacy, and security training.

Total must equal 100% - essential functions should be completed at least 10% of the time
OTHER FUNCTIONS AND RESPONSIBILITIES
  • Attend regularly scheduled department and intradepartmental meetings.
  • Work effectively in a team environment while performing multiple tasks.
  • Participate in training, mentoring, and skill development activities provided by the department.
  • Work collaboratively with internal and external staff from diverse healthcare, operational, and technical backgrounds.
  • Work on multiple assignments in an organized manner, maintaining excellent communication with team members.
  • Seek guidance and escalate promptly when an assignment is unclear or exceeds current skill level.
  • Performs other duties as assigned.

MINIMUM REQUIREMENTS/LICENSES/CERTIFICATIONS
  • Bachelor's degree in Business Administration, Information Systems, Data Analytics, Health Information Management, Public Health, or related field; equivalent combination of education and experience may be considered.
  • 0-2 years of professional experience; internships, academic projects, or relevant coursework may substitute for professional experience.
  • Proficiency with Microsoft Excel, including sorting, filtering, pivot tables, and common formulas.
  • Foundational understanding of relational data concepts, with demonstrated willingness and ability to develop SQL query skills.
  • Strong written and verbal communication skills, including the ability to capture clear notes and produce organized, readable documentation.
  • Strong attention to detail and accuracy when reviewing data, reports, and test results.
  • Ability to organize and track multiple assignments and to ask clarifying questions when requirements are incomplete or unclear.
  • Ability to work collaboratively and to accept direction, coaching, and constructive feedback from senior team members.
  • Ability to handle confidential information and protected health information in accordance with HIPAA requirements.

Preferred Qualifications
  • Coursework, certificate, or intership experience in data analytics, business analysis, health informatics, or information systems.
  • Introductory experience writing SQL SELECT queries against a relational database.
  • Exposure to reporting or visualization tools such as SSRS, Power BI, or Tableau.
  • Familiarity with healthcare, managed care, Medicaid, or care management programs.
  • Experience with Jira, or exposure to comparable project tracking, ticketing, and work management tools.
  • Familiarity with process mapping or diagramming tools such as Visio or LucidChart.
  • Exposure to Agile or Scrum delivery practices.

PHI MINIMUM NECESSARY USE: This staff position PHI access will be determined based on Minimum Necessary standards. The Minimum Necessary Grid can be found on the Human Resources and Compliance Web pages.
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Additional responsibilities, tasks and duties may be assigned as necessary.
Elm & Oak Health is an Equal Opportunity Employer

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