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Business Process Manager Jobs in Rochester, NY (NOW HIRING)

Paychex

IT Business Analyst I

Rochester, NY · On-site +1

$64K - $101K/yr

Business Process - Preferred * Business Analysis - Preferred * Business Requirements - Preferred * Project Management - Preferred * Functional Requirement - Preferred * Systems Development Life Cycle ...

Pwc

Oracle PMO - Manager

Rochester, NY

$99K - $232K/yr

... Business Process Management to enhance project outcomes - Leading cross-functional team coordination to drive continuous process improvement - Providing coaching and feedback to team members to ...

Ontario Center

Business Office Manager

Canandaigua, NY

$55K - $65K/yr

Ontario Center is seeking an experienced and detail-oriented Business Office Manager (BOM) to join ... Experience with Medicare, Medicaid, managed care, and insurance processes preferred * Confidence ...

Ontario Center

Business Office Manager

Canandaigua, NY · On-site

$55K - $65K/yr

Ontario Center is seeking an experienced and detail-oriented Business Office Manager (BOM) to join ... Experience with Medicare, Medicaid, managed care, and insurance processes preferred * Confidence ...

Ontario Center

Business Office Manager

Canandaigua, NY · On-site

$55K - $65K/yr

Ontario Center is seeking an experienced and detail-oriented Business Office Manager (BOM) to join ... Experience with Medicare, Medicaid, managed care, and insurance processes preferred * Confidence ...

Paychex

Sales Effectiveness Manager

Rochester, NY · On-site

$70K - $110K/yr

Develops and facilitates the delivery of ongoing workshops to ensure adoption and evolution of the business process in the CRM as well as proper adoption and efficiency with all interacting sales ...

Bob Johnson Auto Group

Business Manager

Rochester, NY · On-site

The Business Manager plays a key role in the dealership's success by managing the finance and insurance process, ensuring compliance, maximizing profitability, and delivering a premium customer ...

Paychex

Sales Effectiveness Manager

Rochester, NY · Remote

$70K - $110K/yr

Develops and facilitates the delivery of ongoing workshops to ensure adoption and evolution of the business process in the CRM as well as proper adoption and efficiency with all interacting sales ...

L3HHCM20

Manager, IT Business Analysis

Rochester, NY · On-site

$116K - $216K/yr

Collaborate with business stakeholders to define, analyze, and document business processes and ... Manage the IT project portfolio and backlog, prioritizing requests and ensuring the MSP delivers on ...

Pwc

Oracle PMO - Senior Associate

Rochester, NY

$77K - $202K/yr

... and Business Process Management tools to streamline project execution - Facilitating cross-functional team coordination to enhance project integration and delivery - Developing program scope ...

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Showing results 1-20

All JobsBusiness Process JobsBusiness Process Manager JobsBusiness Process Manager Jobs in Rochester, NY

Business Process Manager information

See Rochester, NY salary details

$56.6K

$121.8K

$176.1K

How much do business process manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for business process manager in Rochester, NY is $121,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $150,500.00 per year, depending on experience, location, and employer.

What does a Business Process Manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

What Does a Business Process Manager Do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a Business Process Manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a Business Process Manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
More about Business Process Manager jobs
What job categories do people searching Business Process Manager jobs in Rochester, NY look for? The top searched job categories for Business Process Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Business Process Manager jobs? Cities near Rochester, NY with the most Business Process Manager job openings:
Business Process Manager jobs near you
Sr. Business Process Analyst

Sr. Business Process Analyst

MKS Instruments, Inc.

Rochester, NY • On-site

$88K - $147K/yr

Full-time

Posted 21 days ago

Job description

A Day in Your Life at MKS: (Summary & Objectives)
The Process Center of Excellence (CoE) is driving the implementation of Business Process Management (BPM) practices across all MKS divisions and corporate functions. As a Senior Business Process Analyst (Business Process Architect), you will partner with Business Process Owners (BPOs), IT, and functional leaders to help shape the enterprise process architecture, apply standards and governance, and lead the design of end-to-end (E2E) processes that enable scalable operations, measurable performance, and automation.
You Will Make an Impact By: (Responsibilities)
  • Lead cross-functional process improvement projects and the evolution of the enterprise process architecture (process landscape, value streams, E2E process model) using Celonis Process Management, and Process Mining where applicable, in partnership with BPOs and functional leadership.

  • Continuously improve BPM standards, modeling conventions (e.g., BPMN 2.0), documentation quality, and process governance routines (intake, prioritization, design reviews, approvals, and change control), while ensuring compliance with governance and quality standards.

  • Facilitate workshops and change management activities to design end-to-end future-state processes across functions, aligning roles, handoffs, controls, and enabling systems with business strategy and capability models, and translating business requirements into implementable target-state designs.

  • Define process performance measures (KPIs), baselines, and target outcomes; analyze performance data, identify root causes using process mining insights, and develop business cases for process changes and automation opportunities.

  • Mentor junior analysts, coach process stakeholders, and build BPM capability across the organization through training and a community of practice that raises enterprise BPM maturity and ensures consistent adoption of standards and governance.

Skills You Bring: (Required Skills)
  • 5+ years of experience in business process management with demonstrated ownership of process architecture and end-to-end process design in a complex organization.

  • Experience leading cross-functional initiatives (workshops through implementation), including strong planning, dependency management, and stakeholder alignment across the project lifecycle.

  • High level of ownership and customer-ready communication; able to influence without authority, facilitate decision-making, and manage ambiguity in a dynamic environment.

  • Advanced skill with BPM repositories/tools and modeling notation (BPMN 2.0); able to establish modeling conventions, ensure quality, and manage process taxonomy/architecture artifacts; proficient in MS PowerPoint, Excel, and Word.

  • Strong analytical and systems thinking; able to translate strategy and stakeholder input into coherent target-state designs, business rules, controls, and clear documentation.

  • Ability to structure, prioritize, and drive a portfolio of process work (architecture, design, improvements, and governance) to measurable outcomes.

  • Strong English language skills (min. C1)

Preferred Skills:
  • Experience with Celonis Process Management, Signavio, ARIS or comparable process management solutions.

  • Experience establishing or working within an enterprise process framework (process taxonomy, value streams, governance model) and partnering with ERP/enterprise platforms to enable E2E design.

  • Experience working in a multi-national company.

Supervisory Scope:
  • This position has no direct people management responsibilities, but provides functional leadership through standards, governance, and coaching across the process community.

Physical Demands and Working Conditions:
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

  • Position can be hybrid - 2 days in office, up to 3 days remote or fully remote with regular visits or trips to the HQ

Compensation:
The total base pay range for this role is $88,425 to $147,375 USD annually, with positioning within the range based on factors such as experience, skills, and overall qualifications.
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.
MKS Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

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