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Business Process Manager Jobs in Rochester, NY (NOW HIRING)

... business process modeling and enterprise integration for enhanced system performance - Utilizing Salesforce Lightning and Service Cloud to drive innovative technology solutions - Encouraging team ...

Internal Auditor

Clifton Springs, NY · On-site

$74K - $90K/yr

... processes. Manages any required follow up. * Champions compliance to standards and other requirements throughout the business. * Participates in cross-functional writing of standard procedures and ...

... be business process designs, conference room pilots (CRPs) functional configuration, testing ... Client Management: Manage day to day interactions with executive clients and sponsors * Delivery:

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Business Process Manager information

See Rochester, NY salary details

$56.6K

$121.8K

$176.1K

How much do business process manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for business process manager in Rochester, NY is $121,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $150,500.00 per year, depending on experience, location, and employer.

What does a Business Process Manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

What Does a Business Process Manager Do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a Business Process Manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a Business Process Manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
What job categories do people searching Business Process Manager jobs in Rochester, NY look for? The top searched job categories for Business Process Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Business Process Manager jobs? Cities near Rochester, NY with the most Business Process Manager job openings:
Process Engineer

$70K - $100K/yr

Full-time

Retirement

Posted 27 days ago


American Packaging Corporation rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

16th of 112 rated packaging manufacturers


Job description

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
LOCATION: Rochester, NY
SUMMARY: Primary responsibility is monitoring and measuring process and product performance, establishing and implementing recommendations for improvements to both product and process, and ensure optimal production of the various products produced by American Packaging.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Analyze processes and products using statistical techniques, to identify improvement opportunities, and measure process/product performance to ensure continual improvement.
  • Participate with the gathering of information needed to establish process conditions for new and developing products and processes. This involves observing trials/developmental orders and production runs, and communicating with the manufacturing, scheduling, sales, graphics, and supplier team members.
  • Ownership of CI projects as assigned. Lead projects, provide data and set up projects to achieve CI goals.
  • Organize and lead process and product improvement teams/initiatives, using established project management techniques, to improve product quality and process performance and lead the implementation of those improvements.
  • Ensure that manufacturing specifications are known, understood, and communicated.
  • Provide engineering expertise as needed.
  • Analyze production and test data to establish consistent production results.
  • Utilize data to recommend design changes to correct/resolve problems and contribute to the optimization of products to the required technological specifications or end uses.
  • Ability to work and communicate with all levels of the organization as required. This will range from hourly production employee up to and including the Operations Director.
  • Work schedule must be flexible to allow for attendance at trials/production during nights and/or weekends if necessary.
  • RCCA of both Customer and Internal quality findings
  • Travel as needed to suppliers and/or customers.

Requirements
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; with two years related experience and/or training; or equivalent combination of education and experience. Packaging converting experience is highly desirable. Knowledge of testing performed in a converting operation and knowledge of statistics and the ability to apply and interpret statistic to a manufacturing situation is desired. Project management experience is preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Understand and apply statistical techniques for process improvement. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
PHYSICAL DEMANDS
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. This position may require manual lifting not to exceed 50 lbs - reference your department-specific JHA (job hazard analysis) for departmental lifting restrictions. Specific vision abilities required by this job include color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
talentacquisition@americanpackaging.com.
Salary Description
$70,000 - $100,000

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