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Business Process Manager Jobs in Rochester, NY (NOW HIRING)

Pwc

Oracle PMO - Senior Manager

Rochester, NY · On-site

$124K - $280K/yr

... Oracle Business Process Management and Project Resource Management - Leading cross-functional team coordination and stakeholder engagement - Utilizing analytical thinking for business case ...

Axchem Group

Business Development Manager

Rochester, NY · On-site

Overview The Business Development Manager (BDM) is responsible for creating new opportunities by ... Earn business through our solution generation process, which will lead to the successful execution ...

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All JobsBusiness Process JobsBusiness Process Manager JobsBusiness Process Manager Jobs in Rochester, NY

Business Process Manager information

See Rochester, NY salary details

$56.6K

$121.8K

$176.1K

How much do business process manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for business process manager in Rochester, NY is $121,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $150,500.00 per year, depending on experience, location, and employer.

What does a Business Process Manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

What Does a Business Process Manager Do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a Business Process Manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a Business Process Manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
More about Business Process Manager jobs
What job categories do people searching Business Process Manager jobs in Rochester, NY look for? The top searched job categories for Business Process Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Business Process Manager jobs? Cities near Rochester, NY with the most Business Process Manager job openings:
Business Process Manager jobs near you

ERP Business Systems Analyst - Manufacturing

Industrial Machinery Manufacturing Company

Rochester, NY • On-site

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

ERP Business Systems Analyst - Manufacturing
Infor CloudSuite Industrial (SyteLine) Preferred
Location: 167 Ames Street, Rochester, NY
Employment Type: Full-Time, On-site
Salary: $100,000 - $120,000/yr.
Brinkman International Group, Inc. is searching for an experienced ERP Business Systems Analyst to take ownership of our manufacturing ERP environment and help drive continuous improvement across the organization. This role serves as the critical bridge between business operations and technology, ensuring our ERP system evolves alongside the needs of the business.
This is a highly hands-on role responsible for the day-to-day support, optimization, and continuous improvement of our ERP environment. The ideal candidate combines strong business process knowledge with technical ERP capabilities and thrives in a manufacturing environment.
While experience with Infor CloudSuite Industrial (SyteLine) is strongly preferred, candidates with experience supporting other manufacturing ERP systems will also be considered.
Key Responsibilities
  • Serve as the internal subject matter expert and primary point of contact for ERP-related support, troubleshooting, enhancements, and continuous improvement initiatives
  • Configure, manage, support, and optimize ERP modules, integrations, and related applications
  • Partner with operations, manufacturing, engineering, supply chain, finance, and leadership teams to gather requirements and translate business needs into functional and technical solutions
  • Lead and participate in ERP-related process improvement initiatives focused on efficiency, accuracy, scalability, and operational performance
  • Support and maintain ERP system integrations, customizations, workflows, permissions, and security roles
  • Coordinate and support annual ERP upgrades, testing, and system maintenance activities
  • Work closely with internal resources to develop and maintain reporting, dashboards, and data visibility tools
  • Support SQL-based reporting, SSRS reports, and data analysis activities
  • Develop and maintain user documentation, procedures, and training materials
  • Conduct end-user training and provide ongoing support to improve system adoption and user experience
  • Troubleshoot ERP issues and coordinate resolution across functional and technical teams
  • Ensure ERP processes align with manufacturing best practices including MRP, BOMs, routings, inventory control, purchasing, production scheduling, and shop floor operations

Required Qualifications
  • Bachelor's degree in Information Technology, Business, Manufacturing Systems, or related field; equivalent experience considered
  • 5+ years of experience supporting and improving ERP systems within a manufacturing environment
  • Experience with Infor CloudSuite Industrial (SyteLine) strongly preferred
  • Candidates with experience supporting other manufacturing ERP systems (Epicor, SAP, Oracle, Plex, Visual, IQMS/DELMIAWorks, Microsoft Dynamics, etc.) will also be considered
  • Strong understanding of manufacturing operations and business processes
  • Proven success leading or supporting process improvement initiatives
  • Experience with ERP integrations, configurations, and customizations
  • Proficiency with SQL, SSRS, reporting tools, and database management
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent communication and collaboration skills across both technical and non-technical teams
  • Ability to manage multiple priorities in a fast-paced manufacturing environment
  • Ability to work occasional nights or weekends as needed for system maintenance and support activities

Preferred Qualifications
  • Experience with Infor CSI / SyteLine version 9 or 10
  • Experience supporting multi-site manufacturing operations
  • Familiarity with reporting and business intelligence tools
  • Experience supporting ERP implementations, migrations, or major system upgrades
  • Experience working with third-party ERP bolt-ons and integrations

Why Join Us
  • Opportunity to take ownership of a critical business system
  • High visibility role with meaningful impact across the organization
  • Collaborative manufacturing environment focused on continuous improvement
  • Ability to drive operational and systems improvements that directly support business growth
Brinkman International Group, Inc. offers:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off (PTO)
  • Paid holidays
  • 401(k) with company match
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • And more!

Please submit your resume for consideration. We appreciate your interest in our company!
EOE, including disability/vets.

Apply