Process Manager
Mclean, VA · On-site
Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs ... associates and leading diversity and inclusion initiatives. Basic Qualifications * High School ...
Mclean, VA · On-site
Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs ... associates and leading diversity and inclusion initiatives. Basic Qualifications * High School ...
Mclean, VA · On-site
Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs ... associates and leading diversity and inclusion initiatives. Basic Qualifications * High School ...
Mclean, VA · On-site
Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs ... associates and leading diversity and inclusion initiatives. Basic Qualifications * High School ...
Mclean, VA · On-site
Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs ... associates and leading diversity and inclusion initiatives. Basic Qualifications * High School ...
Richmond, VA · Hybrid
$65K - $95K/yr
... strong business process understanding, and the ability to effectively interact with all levels, including production floor associates to senior leaders, to align system capabilities with ...
Richmond, VA · Hybrid
$65K - $95K/yr
... strong business process understanding, and the ability to effectively interact with all levels, including production floor associates to senior leaders, to align system capabilities with ...
Richmond, VA · On-site
Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs ... associates and leading diversity and inclusion initiatives. Basic Qualifications * High School ...
Richmond, VA · On-site
Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs ... associates and leading diversity and inclusion initiatives. Basic Qualifications * High School ...
Ashburn, VA · On-site
Business Analyst: At B&A, we foster and embrace a distinct set of values that we live by and ... Process and Data Flow Diagrams * Requirements Traceability Matrices (RTMs) * Conduct gap analyses ...
Ashburn, VA · On-site
Business Analyst: At B&A, we foster and embrace a distinct set of values that we live by and ... Process and Data Flow Diagrams * Requirements Traceability Matrices (RTMs) * Conduct gap analyses ...
Arlington, VA · On-site
$115K - $130K/yr
Evaluate alternative business processes and technology solutions and participate in making ... Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) * Agile ...
Arlington, VA · On-site
$115K - $130K/yr
Evaluate alternative business processes and technology solutions and participate in making ... Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) * Agile ...
Richmond, VA · On-site
$104 - $167/hr
... , and workflow automation solutions that improve operational effectiveness and associate ... Document business processes, automation solutions, and technical requirements to ensure scalability ...
New
Richmond, VA · On-site
$104 - $167/hr
... , and workflow automation solutions that improve operational effectiveness and associate ... Document business processes, automation solutions, and technical requirements to ensure scalability ...
New
Business Analyst: At B&A, we foster and embrace a distinct set of values that we live by and ... Process and Data Flow Diagrams * Requirements Traceability Matrices (RTMs) * Conduct gap analyses ...
Business Analyst: At B&A, we foster and embrace a distinct set of values that we live by and ... Process and Data Flow Diagrams * Requirements Traceability Matrices (RTMs) * Conduct gap analyses ...
Principal Associate, Process Manager - PULSE Disputes As a Process Manager for PULSE Disputes, you ... Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker ...
Principal Associate, Process Manager - PULSE Disputes As a Process Manager for PULSE Disputes, you ... Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker ...
Principal Associate, Process Manager - PULSE Disputes As a Process Manager for PULSE Disputes, you ... Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker ...
Principal Associate, Process Manager - PULSE Disputes As a Process Manager for PULSE Disputes, you ... Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker ...
Nellysford, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Nellysford, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Verona, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Verona, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Craigsville, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Craigsville, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Mount Crawford, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Mount Crawford, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Shenandoah, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Shenandoah, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Waynesboro, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Waynesboro, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Maurertown, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Maurertown, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Dayton, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Dayton, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Mount Jackson, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Mount Jackson, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Greenville, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
Greenville, VA · On-site
$80K - $120K/yr
Leads Process Improvement tools and methods, for example 5S, root cause analysis, Six Sigma, and ... associates, shareholders, suppliers, business partners, and communities when making plans. Strive ...
$19.07 - $20.37
4% of jobs
$20.37 - $21.67
3% of jobs
$21.67 - $22.97
1% of jobs
$22.97 - $24.27
1% of jobs
$24.27 - $25.57
10% of jobs
$25.57 - $26.87
5% of jobs
$26.90 is the 25th percentile. Wages below this are outliers.
$26.87 - $28.17
11% of jobs
The median wage is $29.42 / hr.
$28.17 - $29.47
15% of jobs
$29.47 - $30.77
15% of jobs
$31.64 is the 75th percentile. Wages above this are outliers.
$30.77 - $32.07
14% of jobs
$32.07 - $33.37
20% of jobs
$19
$28
$33
A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.
| Aspect | Business Process Associate | Business Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business, management, or related field | Usually a bachelor's degree in business, finance, or related area; certifications like CBAP are common |
| Work Environment | Office setting, supporting process improvements and data entry | Office environment, analyzing business needs and recommending solutions |
| Employer & Industry Usage | Used across industries for operational support roles | Common in consulting, finance, and IT sectors for strategic analysis |
| Search & Comparison Intent | Understanding operational roles and entry-level positions | Comparing analytical roles and strategic responsibilities |
The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.
The most popular types of Business Process jobs in Virginia are:
For Business Process Associate jobs in Virginia, the most frequently searched job titles are:
The top searched job categories for Business Process Associate jobs in Virginia are:
Cities in Virginia with the most Business Process Associate job openings:

7.8
Based on 148 frontline employees who took The Breakroom Quiz
89th of 175 rated banks
The Process Manager will be a critical driver of organizational efficiency and strategic alignment across our support towers. This role requires an individual who can seamlessly blend hands-on project management, data-driven analytical rigor, and executive-level communication to influence outcomes, secure leadership buy-in, and deliver complex operational improvements with minimal guidance.
Key ResponsibilitiesStrategic Project Delivery: Lead and manage end-to-end operational projects (e.g., technology integrations, new agent rollouts, organizational change initiatives) from concept development through launch, ensuring objectives are clearly defined and met.
Executive Communication & Influence: Drive senior leadership alignment and secure project funding/approval by developing clear, concise, and compelling data-driven presentations. Tailor complex messages and strategies to resonate with diverse audiences, from frontline associates to C-level executives.
Operational Excellence & Analysis: Independently identify organizational needs and systemic problems using advanced analytical techniques (e.g., capacity modeling, Erlang model generation, and complex data manipulation). Develop and implement innovative, cost-saving technical and process solutions to drive efficiency and strategic objectives.
Planning & Governance: Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs), Objective and Key Results (OKR) planning, and annual budget formulation (e.g., Zero-Based Budgeting or ZBB).
Team & Culture Enablement: Proactively manage cross-functional collaboration, build consensus among stakeholders with varied viewpoints, and actively contribute to a positive, inclusive work environment by mentoring associates and leading diversity and inclusion initiatives.
High School Diploma, GED or equivalent certification
At least 1 years of Process Management or Risk Management experience
Bachelor's Degree
2+ years of Project Management experience
Business Process Management, PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $73,300 - $83,700 for Process ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Funds, trusts and financial programs and real estate
10,000+ Employees
McLean, VA, US