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Branch Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Operations Manager

Raleigh, NC · On-site

$100K - $110K/yr

Develop and manage the branch operational plan that meets the company's goals and objectives. * Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to ...

The Branch Manager will be responsible for managing branch operations, driving P&L and EBITDA ... Operational Leadership : * Oversee all branch operations, ensuring adherence to Valcourt ...

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and ...

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and ...

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and ...

Branch Manager

Raleigh, NC · On-site

$100K - $130K/yr

This role oversees daily operations, P&L management, business development, safety compliance, workforce leadership, fleet operations, and client relationships, while ensuring the branch operates ...

Branch Manager

Raleigh, NC · On-site

$72K/yr

Managers will be focused on leading team members, managing the branch P&L, driving new loan growth ... Creates and maintains branch operations solvency by the control of assets, proper credit extension ...

Branch Manager

Raleigh, NC · On-site

$72K/yr

Managers will be focused on leading team members, managing the branch P&L, driving new loan growth ... Creates and maintains branch operations solvency by the control of assets, proper credit extension ...

Be Seen First

This person is responsible for the entire branch operations and profitability. The Branch Manager is expected to lead by example plus it is to be a working manager's position. The Branch Manager will ...

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Ensure the branch operates within its forecasted labor hours/ dollars/ percents to meet financial targets. 4. Procurement and Inventory Management * Ensure procurement of products is properly and ...

Position SummaryThe Branch Manager is responsible for overseeing the daily operations, profitability, team development, customer satisfaction, and growth of a Pro-Serv branch location. This is not a ...

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Branch Operations Manager information

See Raleigh, NC salary details

$34.8K

$63.9K

$101.6K

How much do branch operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for branch operations manager in Raleigh, NC is $63,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $77,100.00 per year, depending on experience, location, and employer.

What are Branch Operations Managers?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Branch Operations Manager, and why are they important?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a Branch Operations Manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
What are popular job titles related to Branch Operations Manager jobs in Raleigh, NC? For Branch Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Branch Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Branch Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Branch Operations Manager jobs? Cities near Raleigh, NC with the most Branch Operations Manager job openings:
Branch Operations Supervisor - Commercial Insurance

Branch Operations Supervisor - Commercial Insurance

Insurance Office of America

Raleigh, NC

$65K - $85K/yr

Full-time

Medical, Retirement

Posted 27 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance


Job description

Description

Job Description:

Title: Branch Operations Supervisor - Commercial Lines 

Hybrid Preferred: 1-2 days in office | Location: Columbia, SC
OR Fully Remote: candidates in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee or Virginia
Requirement: active property & casualty license as 20% of this role will be dedicated to managing a generalist book
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. 

 
Key Responsibilities: 

  • Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. 

  • Scheduling: Manage staff days off calendars for service continuity. 

  • Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. 

  • Employee Selection: Participate in interviewing and hiring recommendations. 

  • Performance Evaluation: Prepare and deliver performance evaluations. 

  • Coaching and Development: Provide coaching, consultation, and training. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Gaps: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain transparent communication with leadership. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge; 3+ years of team lead / leadership experience

  • All required active property & casualty licensing; CISR or CIC designation or equivalent preferred 

  • Outstanding communication and people management skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 


What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is $65,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.