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Bpo Job Jobs in Indiana (NOW HIRING)

Netfor

Help Desk Project Coordinator

Indianapolis, IN · On-site

$21 - $24/hr

None Status: Full-Time, Fixed-Term Contract (6 Months), Non-Exempt (Hourly) About Us Netfor provides business process outsourcing (BPO) services to for-profit, not-for-profit, and government ...

BDA

Client Service Coordinator

Indianapolis, IN · On-site

$50K - $52K/yr

EXPERIENCE REQUIREMENTS * 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries. * Experience in customer ...

Distro

14091 - Business Consultant - IN

Indianapolis, IN · On-site

$70K - $80K/yr

... BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution headquartered in Chandler, Arizona, Vensure ...

BDA

Client Service Coordinator

Indianapolis, IN · On-site

$50K - $52K/yr

EXPERIENCE REQUIREMENTS * 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries. * Experience in customer ...

Netfor, Inc.

Warehouse Associate

Indianapolis, IN · On-site

$18/hr

Non-Exempt, Fixed-Term Contract (90 Days) About Us Netfor provides business process outsourcing (BPO) services to for-profit, not-for-profit, and government organizations across Field Services ...

Distro

14091 - Business Consultant - IN

Indianapolis, IN · On-site

$70K - $80K/yr

... BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution headquartered in Chandler, Arizona, Vensure ...

Distro

14091 - Business Consultant - IN

Indianapolis, IN · On-site

... BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution headquartered in Chandler, Arizona, Vensure ...

Netfor

Warehouse Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

Non-Exempt, Fixed-Term Contract (90 Days) About Us Netfor provides business process outsourcing (BPO) services to for-profit, not-for-profit, and government organizations across Field Services ...

Netfor

Warehouse Associate

Indianapolis, IN · On-site

$18/hr

Non-Exempt, Fixed-Term Contract (90 Days) About Us Netfor provides business process outsourcing (BPO) services to for-profit, not-for-profit, and government organizations across Field Services ...

Distro

14091 - Business Consultant - IN

Indianapolis, IN · On-site

... BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution headquartered in Chandler, Arizona, Vensure ...

BDA

Client Service Coordinator

Indianapolis, IN · Hybrid

$50K - $52K/yr

EXPERIENCE REQUIREMENTS * 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries. * Experience in customer ...

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Showing results 21-40

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Bpo Job information

What is a BPO job?

BPO jobs, or Business Process Outsourcing jobs, involve contracting specific business operations, such as customer support, technical support, data entry, or back-office functions, to a third-party provider. These roles are common in industries like IT, finance, healthcare, and telecommunications, and often require strong communication and problem-solving skills. BPO jobs can be voice-based (like call centers) or non-voice-based (like handling emails, chat support, or data processing). They offer opportunities for career growth, exposure to international clients, and the possibility to develop valuable professional skills.

What are the key skills and qualifications needed to thrive as a BPO professional?

To thrive as a BPO professional, you need strong communication skills, problem-solving abilities, and a basic educational qualification, often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes certifications in customer service are beneficial. Soft skills like patience, adaptability, and teamwork set top performers apart in this role. These skills and qualities are crucial for delivering excellent customer support, handling high volumes of interactions, and achieving client satisfaction in a dynamic environment.

What are some common challenges faced by employees in a BPO role, and how can they be managed?

BPO professionals often encounter challenges such as managing high call volumes, handling difficult customer interactions, and adapting to shifting client requirements. To succeed, it's important to develop strong communication and stress-management skills, stay organized, and make use of support resources provided by the company, such as training and peer mentorship. Many BPOs also foster teamwork, so collaborating with colleagues and supervisors can help resolve issues and improve performance.

What is the difference between Bpo Job vs Customer Service Representative?

AspectBpo JobCustomer Service Representative
CredentialsBasic high school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, offices, remote optionsCall centers, retail, office settings
Industry UsageOutsourcing companies, BPO firmsVarious industries including retail, telecom, banking
Job FocusHandling customer inquiries, technical support, order processingAssisting customers, resolving issues, providing product info

Both Bpo Jobs and Customer Service Representative roles involve customer interaction and require similar credentials. Bpo Jobs are typically part of outsourcing companies focusing on large-scale call handling, while Customer Service Representatives work across various industries. The core skills and work environment overlap significantly, making them closely related roles in the customer support sector.

What skills are needed for BPO jobs?

BPO jobs require strong communication skills, including clear speaking and active listening, as well as good problem-solving abilities. Basic computer literacy, familiarity with customer service tools, and the ability to work in a fast-paced environment are also important. Fluency in the required language and a professional attitude are essential for success in this field.

What are popular job titles related to Bpo Job jobs in Indiana?

For Bpo Job jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Bpo Job jobs in Indiana look for?

The top searched job categories for Bpo Job jobs in Indiana are:

Bpo Job jobs near you
Infographic showing various Bpo Job job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Account Manager - Sales (Farmer)

Balance Claims

Indianapolis, IN • On-site

$60 - $80/hr

Other

Re-posted 5 days ago

Job description

Account Manager (Sales Farmer)

Balance Platforms, LLC is seeking a proactive Account Manager (Sales Farmer) to join our Indianapolis, IN headquarters. This full-time, W2 position offers a competitive base salary with an aggressive incentive and commission structure. Joining a well-established sales team, this role inherits an existing book of business valued at ~$1.5 million, managing client relationships and account growth for over 150 established clients nationwide. With no cold calling or new prospecting, the role is dedicated to maximizing client value and ensuring client satisfaction for contractors specializing in roofing, exterior reconstruction, and property damage restoration.

Responsibilities and Duties
  • Account Growth & Service: Upsell additional services, integrate vendor partnerships, and monitor smooth usage of Balance services while serving as the first point of escalation for client concerns.
  • Client Interaction: Conduct ~35-40 client calls daily to support and expand account engagement, maintain client health, and ensure retention.
  • Cross-functional Collaboration: Partner closely with the AR/collections, production, and customer service departments to support client success and participate in occasional strategic cross-departmental meetings.
  • KPI Management: Drive performance through key metrics, including revenue generation, call volume, and client satisfaction levels.
  • Reporting & CRM: Maintain detailed account activities within the CRM and provide occasional reports, ensuring accurate client data management and high‑quality service delivery.
Qualifications and Skills
  • Industry Knowledge: Experience in BPO/Third Party outsourcing sales or insurance restoration/roofing sales preferred.
  • Skills: Proficient in Microsoft Office Suite; knowledge of property damage restoration industry tools and software a plus.
  • Communication: Exceptional written and verbal communication skills; adept at handling client escalations and relationship‑building.
  • Organization & Analysis: Strong time management, analytical abilities, and organizational skills.
  • Bonus Qualifications: Familiarity with the Entrepreneurial Operating System (EOS) is beneficial.
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