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Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
Business Unit Overview: Digital Workplace Experience (ITSDX)
The Digital Workplace Experience unit encompasses the suite of end-user computing products for WBG's global workforce of ~30,000 users. Additionally, the team designs, delivers, maintains, and provides advisory services for AV/VC systems, and supports special events. Products and services include corporate PCs, printers, and mobile devices; AV/VC ecosystems; high-profile event support (Annual and Spring Meetings, etc.).

Duties and accountabilities:
Role Overview
The Associate Infrastructure Engineer supports the design, implementation, modernization, and optimization of AV/VC infrastructure and smart workplace technology across conference centers, meeting rooms, event spaces, and hybrid collaboration environments.
With limited supervision, the role contributes to scalable, secure, reliable, and cost-effective AV/VC solutions by supporting infrastructure design, system integration, monitoring, automation, vendor coordination, procurement activities, and project delivery. The role works closely with ITS teams, Facilities, Corporate Procurement, AV/VC consultants, integrators, vendors, and business stakeholders to ensure AV/VC platforms and smart space technologies meet operational, security, performance, and business requirements.
AV/VC Infrastructure Design and Implementation
Support the design, implementation, and modernization of AV/VC infrastructure across conference centers, meeting rooms, smart rooms, and hybrid collaboration spaces.
Assist in developing scalable and reliable AV/VC solutions, including video conferencing systems, displays, audio systems, control systems, room scheduling, digital signage, and smart space technologies.
Review and validate AV/VC system design; ensure alignment to organizational standards.
Program, Project, and Delivery Support
Support AV/VC modernization initiatives across major conference centers, meeting spaces, and workplace technology projects.
Assist with project planning, implementation tracking, issue resolution, testing, commissioning, and operational handover.
Monitor project activities against scope, schedule, budget, and delivery milestones.
Help identify risks, technical dependencies, and delivery challenges, and support mitigation planning.
Prepare project documentation, status updates, technical summaries, and implementation reports for stakeholders and leadership.

Procurement, Vendor, and Contract Support
Support preparation and review of procurement documentation, including RFIs, RFQs, RFPs, IFBs, technical requirements, scopes of work, and single-source justifications.
Coordinate with Corporate Procurement, project teams, consultants, and vendors to support compliant and timely procurement processes.
Assist in reviewing vendor proposals, technical submissions, equipment lists, and service agreements.
Support vendor coordination during design, installation, testing, commissioning, and support transition activities.
Ensure technical and contractual requirements are clearly defined and aligned with project goals and organizational standards.
Stakeholder Coordination and Communication
Coordinate with ITS, Facilities, Corporate Procurement, AV/VC consultants, integrators, vendors, event teams, and business stakeholders.
Support clear communication of project status, technical risks, dependencies, and operational impacts.
Assist in translating business needs into practical AV/VC technical requirements.
Provide knowledge-based guidance to junior staff and support capability development across the AV/VC team.