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Biltmore Company Jobs (NOW HIRING)

Biltmore Company

... Biltmore systems/processes. 9. Proactive, exercises good judgment; creative, resourceful; problem solves/troubleshoots; demonstrates company values, professionalism; strong ethics. Physical ...

Biltmore Company

$17.09/hr

... company to create unique and memorable experiences for visitors to Biltmore and the Asheville area. Additional duties may include, but are not limited to: organizing activities, tours, excursions ...

Biltmore Company

$17.85/hr

Job Summary The Wine Club Sales Assistant supports Biltmore's Vanderbilt Wine Club business and ... company as required. Essential Job Duties 1. Respond to all member emails and phone calls in a ...

Biltmore Company

$16.32/hr

Wine Servers will use their knowledge of wines, Biltmore, and the Asheville area to deliver one-of-a-kind experiences for guests through active listening and world-class guest service techniques.

New

Biltmore Company

Trolley Driver - Reserve

Asheville, NC · On-site

$18.62/hr

... Biltmore and Western North Carolina. In addition, the Estate Transportation Driver will offer general assistance and support for the department, leadership, and the company as required and must be ...

The Biltmore Company

$65 - $85/hr

Biltmore Estatetime type: Full timeposted on: Posted Todayjob requisition id: JR103373** **As a Biltmore Business Systems Analyst 1, you play a key role in connecting business needs with technology ...

Biltmore Company

$17.09/hr

... Biltmore and company values at all times. Physical Requirements: 1. The incumbent should be able to stand/walk continuously for 8 hours. 2. Should be able to lift up to 35 pounds occasionally. 3. ...

Biltmore Company

$19.06/hr

This position will be charged with executing and maintaining the Biltmore service and management ... and the company as required. Schedule can vary but generally afternoons, weekend & holiday ...

Biltmore Company

$17.09/hr

... company as required. Schedule: Generally 7am to 3pm and may vary depending on business need ... Maintains order in and around Biltmore House parking areas.

Biltmore Company

$17.85/hr

The Visual Merchandising Specialist is a key member of the Biltmore Retail team, responsible for ... company as needed. 5. Travel between all Estate retail locations; must have a valid driver ...

Biltmore Company

$18.62/hr

... Biltmore and Western North Carolina. In addition, the Estate Transportation Driver will offer general assistance and support for the department, leadership, and the company as required and must be ...

Biltmore Company

$16.32/hr

... company standards. Physical Requirements: This position will require a physical exam at the Biltmore Clinic prior to starting work. An offer of employment is conditional upon the successful ...

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Biltmore Company information

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How much do biltmore company jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for biltmore company in the United States is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.88 per hour, depending on experience, location, and employer.

What is the Biltmore Company?

The Biltmore Company is the organization responsible for preserving and operating the Biltmore Estate, a historic mansion and tourist attraction located in Asheville, North Carolina. The company manages the estate’s house tours, gardens, winery, hotels, restaurants, and special events. In addition to maintaining the property's historical integrity, the Biltmore Company also supports hospitality, agriculture, and retail operations. Its mission is to preserve the estate as an example of gracious hospitality, self-sufficiency, and sustainability for future generations.

What are the key skills and qualifications needed to thrive as an employee at the Biltmore Company?

To thrive at the Biltmore Company, you generally need customer service expertise, attention to detail, and experience in hospitality or tourism, with relevant education or certifications depending on the specific role. Familiarity with point-of-sale systems, reservation management software, and safety or food handling certifications is often important. Strong interpersonal skills, teamwork, and flexibility help employees deliver exceptional guest experiences and adapt to a variety of roles. These skills are crucial for upholding Biltmore's high standards of service and ensuring guest satisfaction in a dynamic, guest-focused environment.

What types of career advancement opportunities are available for employees at the Biltmore Company?

At the Biltmore Company, employees have access to a wide range of career advancement opportunities across departments such as hospitality, agriculture, retail, and operations. The company values internal growth and often promotes from within, offering training programs, mentorship, and tuition reimbursement to support professional development. Team members can move into supervisory or management roles, or transition between departments to broaden their skill sets. Regular performance reviews and open communication with managers help employees set and achieve their career goals within the organization.
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Biltmore Company jobs near you
Infographic showing various Biltmore Company job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,650 per year, or $23.4 per hour.

Inn Front Desk Agent - Flex

Biltmore Company

Asheville, NC • On-site

$17.09/hr

Part-time

Re-posted 22 days ago

Biltmore Estate rating

7.0

Company rating: 7.0 out of 10

Biltmore Estate

Based on 13 frontline employees who took The Breakroom Quiz

5.6

Company rating compared to similar companies: 5.6 out of 10

Hospitality employers average

Based on 104,166 frontline employees who took The Breakroom Quiz

The best things about working at Biltmore Estate

  • 89%

    89% say they enjoy their job

    say they enjoy their job

  • 80%

    80% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 67%

    67% say they have respectful managers

    say they have respectful managers

Featured by Biltmore Estate, based on 13 Breakroom Quiz responses from their frontline employees

Job description

Job Description
The starting pay range for this position begins at $17.09/hour and is based on the level of qualifications and relevant experience above the minimum requirements.
Front Desk Agents will provide exceptional, world-class guest service at multiple points of contact within the Inn on Biltmore Estate's Front Office operational areas. Responsibilities include, but are not limited to: arrival and departure check in/check out; concierge services; shift close out and reporting; handling guest service recovery issues; and Chateau Tier lounge duties. Agents will also provide general assistance and support for the department, leadership, and the company.
Schedule can vary, but is generally 7am-3pm or 3pm-11pm Wednesday - Sunday. Weekends and holidays are a requirement of this position
Essential Job Duties:
1. Handles daily check-ins/check-outs in a gracious, warm, and timely manner.
2. Knowledge of upcoming group resumes, incoming and outgoing groups and VIP guests; resource for general estate and area information.
3. Post check-in telephone calls to assure guests' expectations have been met.
4. Maintain and file registration cards in the in-house and arrivals bucket; operate the time lox key system; process guest messages/faxes.
5. Concierge services at both lobby and Chateau Tier lounge locations.
6. Assist with the pre-registering and pre-keying of group arrivals.
7. Handle end of shift reporting, close out, and/or reconciliations.
8. Point of contact for guest service recovery issues and resolution.
9. Identifies opportunities to upsell Lodging and other estate products and services.
Requirements:
1. High school diploma. Additional education, training, and/or certification(s) preferred.
2. At least one (1) year of related guest service or hospitality experience, preferably in a comparable upscale hotel environment. Ideal candidate will have had similar front desk or concierge experience working in a four or five star/diamond rated hotel.
3. Demonstrated commitment to delivery of world class internal/external guest service.
4. Outstanding interpersonal and communication skills; conveys information clearly and effectively; strong guest service recovery and negotiation skills. Fluency in English required; knowledge of another language helpful.
5. Ability to quickly learn Biltmore's reservations, ticketing and property management systems; knowledge of estate and Asheville area information, Biltmore products, services, and processes; proficiency with Outlook, Word, Excel.
6. Excellent organizational, project/time management, and planning skills; ability to multi-task, work effectively under deadlines, prioritize work and adapt.
7. Proactive, exercises good judgment; creatively problem solves; anticipates and troubleshoots; maintains confidentiality; high ethical standards.
8. Professionally represents Biltmore and company values at all times.
Physical Requirements:
1. The incumbent should be able to stand/walk continuously for 8 hours.
2. Should be able to lift up to 35 pounds occasionally.
3. Incumbent must be able to communicate clearly and effectively with guests.

Working at Biltmore Estate

Perks for frontline workers

From Biltmore Estate, via Breakroom

  • 40% discounts at estate food and beverage and retail locations

  • Year-round access to the estate gardens and grounds

  • Access to the Clinic on Biltmore Estate at no cost

  • Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities

  • Company training and development programs

  • Paid sick/emergency leave (flexible & full-time employees)

  • Paid holidays (flexible & full-time employees)

  • Eligibility to participate in company profit-sharing program (based on seniority; for flexible and full-time employee)

  • Eligibility to contribute to 401(k) retirement savings plan with a company match (flexible and full-time employee)

  • Paid vacation (full-time employees)

About Biltmore Estate, in their own words

From Biltmore Estate

Completed in 1895, Biltmore was created as a grand estate for George and Edith Vanderbilt, their family, and friends. America’s Largest Home® was intended to be an escape, offering the pleasures of country life where every wish was anticipated and fulfilled.

That is the legacy that inspires our 2,000 employees: providing world-class service and gracious hospitality to every guest while preserving and protecting a beloved American icon.

Company values

From Biltmore Estate

Biltmore welcomes, respects, supports, and values diverse guests and employees, not only because it is the right thing to do, but also because it is essential for the preservation of this special place for generations to come. Through what we call a REACH mindset (Recognition, Empathy, Accountability, Curiosity, and Humility), we build relationships to create inclusive communities, develop and empower diverse leadership, and invest in team and community development.

Our company culture is guided by a legacy of serving our guests and each other with the gracious hospitality for which George Vanderbilt was known. Biltmore is still family-owned and remains passionate about fostering a welcoming and inclusive oasis from everyday life for our guests and each other.

Diversity and inclusion statement

From Biltmore Estate

By building equitable and inclusive practices, Biltmore attracts and empowers a workforce as diverse as the 1.7 million+ annual guests that we serve. Our efforts are aimed at empowering our current 2,000+ employees while concurrently creating the workforce of the future.

We’re fortifying these efforts through the establishment of clear and ambitious goals, along with developing strategies and pipelines to enhance diverse representation at Biltmore.

What Biltmore Estate employees say

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