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Biltmore Company Jobs (NOW HIRING)

Biltmore Company

$18.34/hr

The Biltmore Company Police Telecommunicator receives and responds to telephone, radio, alarm system, or other requests for emergency and non-emergency assistance, including law enforcement, fire ...

Biltmore Company

$21.44/hr

The Company Police Officer is responsible for operating within all functions and operations of the Biltmore Company Police Department in the enforcement of North Carolina laws and regulations, the ...

Biltmore Company

$19.44/hr

The Company Police Officer is responsible for operating within all functions and operations of the Biltmore Company Police Department in the enforcement of North Carolina laws and regulations, the ...

Biltmore Company

$17/hr

... department, and company. Schedule can vary, but generally 3pm - 11pm. Weekend and Holiday ... Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees

Biltmore Company

$17.09/hr

Biltmore House Housekeeping Staff are responsible for performing general custodial and janitorial ... the company by providing a world class experience for guest accessing and using the assigned ...

Biltmore Company

$17.09/hr

Job Summary Biltmore Estate Gate Security Officers are responsible for ensuring the safety and ... company as required. Minimum pay is $17.09/hr; additional compensation will be considered for ...

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How much do biltmore company jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for biltmore company in the United States is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.88 per hour, depending on experience, location, and employer.

What is the Biltmore Company?

The Biltmore Company is the organization responsible for preserving and operating the Biltmore Estate, a historic mansion and tourist attraction located in Asheville, North Carolina. The company manages the estate’s house tours, gardens, winery, hotels, restaurants, and special events. In addition to maintaining the property's historical integrity, the Biltmore Company also supports hospitality, agriculture, and retail operations. Its mission is to preserve the estate as an example of gracious hospitality, self-sufficiency, and sustainability for future generations.

What are the key skills and qualifications needed to thrive as an employee at the Biltmore Company?

To thrive at the Biltmore Company, you generally need customer service expertise, attention to detail, and experience in hospitality or tourism, with relevant education or certifications depending on the specific role. Familiarity with point-of-sale systems, reservation management software, and safety or food handling certifications is often important. Strong interpersonal skills, teamwork, and flexibility help employees deliver exceptional guest experiences and adapt to a variety of roles. These skills are crucial for upholding Biltmore's high standards of service and ensuring guest satisfaction in a dynamic, guest-focused environment.

What types of career advancement opportunities are available for employees at the Biltmore Company?

At the Biltmore Company, employees have access to a wide range of career advancement opportunities across departments such as hospitality, agriculture, retail, and operations. The company values internal growth and often promotes from within, offering training programs, mentorship, and tuition reimbursement to support professional development. Team members can move into supervisory or management roles, or transition between departments to broaden their skill sets. Regular performance reviews and open communication with managers help employees set and achieve their career goals within the organization.
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Biltmore Company jobs near you
Infographic showing various Biltmore Company job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,650 per year, or $23.4 per hour.

Telecommunications Dispatcher - 2nd Shift- Full Time

Biltmore Company

$18.34/hr

Full-time

Posted 17 days ago

Biltmore Estate rating

7.0

Company rating: 7.0 out of 10

Biltmore Estate

Based on 13 frontline employees who took The Breakroom Quiz

5.6

Company rating compared to similar companies: 5.6 out of 10

Hospitality employers average

Based on 104,166 frontline employees who took The Breakroom Quiz

The best things about working at Biltmore Estate

  • 89%

    89% say they enjoy their job

    say they enjoy their job

  • 80%

    80% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 67%

    67% say they have respectful managers

    say they have respectful managers

Featured by Biltmore Estate, based on 13 Breakroom Quiz responses from their frontline employees

Job description

Job Description

The starting pay for this position is $17.09/hour and is based on the level of experience and qualifications beyond the minimum requirements for the role.

This position receives a 2nd shift pay differential of $1.25/hour. (Base pay of $17.09 + 2nd shift differential $1.25 = $18.34/hour)

Shifts can vary, but are generally 3:00 pm - 11:00 pm, with night shifts as needed.

Full Time: a position working 32+ hours per week.

The Biltmore Company Police Telecommunicator receives and responds to telephone, radio, alarm system, or other requests for emergency and non-emergency assistance, including law enforcement, fire, medical, or other emergency services. Other related duties include, but are not limited to: dispatching appropriate units to response sites; maintaining contact with all field units and other agencies; responding to all phones and alarm systems that communicate directly into the communications center; monitors all alarm (fire, access control, intrusion) and CCTV systems with a primary focus on those systems outside of Biltmore House; and general assistance and support for leadership, the department, and the company as required.

Essential Job Duties:
1. Receives and prioritizes emergency and non-emergency telephone and radio calls for service from Biltmore Company staff and guest.
2. Operates multi-frequency, multi-radio communication system.
3. Dispatches Company Police and other departments to emergency and routine calls.
4. Answers emergency and routine phone calls.
5. Maintains communication with parties involved in emergency situations.
6. Must condense, type and record large amounts of information into logs and reporting systems.
7. Relays vital information to 911 for response from outside public safety agencies.
8. Monitors burglar, intrusion, fire and environmental alarms across all companies.
9. Dispatches appropriate personnel to alarm activations.

Qualifications:

1. High school diploma required; additional education or training preferred; must be able to obtain DCI computer operator certification.
2. Must have or be able to obtain the NC Telecommunicator certificate.
2. At least one (1) year of related field experience preferred.
3. Demonstrated commitment to delivery of world-class internal/external guest service.
4. Ability to quickly acquire comprehensive knowledge of the geography of Biltmore and estate properties, including the location of streets, structures and landmarks.
5. Outstanding interpersonal and communication skills; must be able to convey information clearly, concisely, and effectively in emergency situations.
6. Proficiency in Word, Excel, and Outlook; ability to quickly learn Biltmore systems. Prior experience with EMS systems/communications a plus.
7. Excellent organizational and planning skills; can multitask under duress, prioritize, and adapt as needed.
8. Proactive, exercises good judgment; clear thinker, calm in emergencies; creative problem solver; can anticipate and troubleshoot.
9. Ability to maintain confidentiality.

Physical Requirements:
1. Candidates must be able to sit for extended periods of time.
2. Candidates will possess normal hearing and eyesight.
3. Ability to lift up to 20 pounds occasionally.
4. Ability to remain calm in stressful and emergency situations essential.
5. Ability to operate a console/keyboard for extended periods of time.

Working at Biltmore Estate

Perks for frontline workers

From Biltmore Estate, via Breakroom

  • 40% discounts at estate food and beverage and retail locations

  • Year-round access to the estate gardens and grounds

  • Access to the Clinic on Biltmore Estate at no cost

  • Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities

  • Company training and development programs

  • Paid sick/emergency leave (flexible & full-time employees)

  • Paid holidays (flexible & full-time employees)

  • Eligibility to participate in company profit-sharing program (based on seniority; for flexible and full-time employee)

  • Eligibility to contribute to 401(k) retirement savings plan with a company match (flexible and full-time employee)

  • Paid vacation (full-time employees)

About Biltmore Estate, in their own words

From Biltmore Estate

Completed in 1895, Biltmore was created as a grand estate for George and Edith Vanderbilt, their family, and friends. America’s Largest Home® was intended to be an escape, offering the pleasures of country life where every wish was anticipated and fulfilled.

That is the legacy that inspires our 2,000 employees: providing world-class service and gracious hospitality to every guest while preserving and protecting a beloved American icon.

Company values

From Biltmore Estate

Biltmore welcomes, respects, supports, and values diverse guests and employees, not only because it is the right thing to do, but also because it is essential for the preservation of this special place for generations to come. Through what we call a REACH mindset (Recognition, Empathy, Accountability, Curiosity, and Humility), we build relationships to create inclusive communities, develop and empower diverse leadership, and invest in team and community development.

Our company culture is guided by a legacy of serving our guests and each other with the gracious hospitality for which George Vanderbilt was known. Biltmore is still family-owned and remains passionate about fostering a welcoming and inclusive oasis from everyday life for our guests and each other.

Diversity and inclusion statement

From Biltmore Estate

By building equitable and inclusive practices, Biltmore attracts and empowers a workforce as diverse as the 1.7 million+ annual guests that we serve. Our efforts are aimed at empowering our current 2,000+ employees while concurrently creating the workforce of the future.

We’re fortifying these efforts through the establishment of clear and ambitious goals, along with developing strategies and pipelines to enhance diverse representation at Biltmore.

What Biltmore Estate employees say

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