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Billing Agent Jobs in Virginia (NOW HIRING)

Kalyan Hospitality

Guest Service Agent

Staunton, VA · On-site

Additionally, the agent supports billing processes and manages foreign currency transactions accurately, contributing to the smooth financial operations of the hotel. Ultimately, this role is ...

Kalyan Hospitality

Guest Service Agent

Staunton, VA · On-site

$14.75 - $18.75/hr

Additionally, the agent supports billing processes and manages foreign currency transactions accurately, contributing to the smooth financial operations of the hotel. Ultimately, this role is ...

Salamander Hospitality

Front Desk Agent

Middleburg, VA · On-site

$13 - $16.50/hr

This position handles guest check-in and check-out, reservations inquiries, billing questions ... Agent position at Salamander Middleburg and grow your hospitality career with us. Salamander ...

Kalyan Hospitality

Hotel Front Desk Agent

Roanoke, VA · On-site

$14 - $17.75/hr

Additionally, the agent supports billing processes and manages foreign currency transactions accurately, contributing to the smooth financial operations of the hotel. Ultimately, this role is ...

PeopleShare

Licensed Insurance Agent

Richmond, VA

$43K - $65K/yr

Licensed Insurance Agent Job Details: * Schedule: Monday-Friday | 8AM-5PM * Pay Rate: $43,000-$65 ... with billing, policy, premium, and renewal inquiries * Route complex account issues to the ...

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Billing Agent information

See Virginia salary details

$13

$20

$26

How much do billing agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for billing agent in Virginia is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.16 per hour, depending on experience, location, and employer.

What is a billing agent?

Billing agents are professionals responsible for preparing, issuing, and managing invoices for goods and services provided by a company. They ensure that clients are billed accurately and payments are collected in a timely manner. Billing agents also handle account discrepancies, process payments, and may communicate with customers to resolve billing issues. Their work is essential for maintaining a company's cash flow and financial records.

What are the key skills and qualifications needed to thrive as a billing agent, and why are they important?

To excel as a Billing Agent, you need strong numerical accuracy, attention to detail, and a solid understanding of billing procedures, often supported by a high school diploma or associate degree in accounting or finance. Familiarity with billing software, spreadsheets, and accounting systems such as QuickBooks or SAP is typically required. Excellent organizational skills, customer service orientation, and clear communication help you resolve discrepancies and interact effectively with clients. These competencies ensure timely and accurate invoicing, minimize errors, and support positive client relationships essential for a company's financial health.

What are some common challenges a billing agent may face when working with clients or internal teams?

Billing Agents often encounter challenges related to managing discrepancies between invoices and client expectations, especially when there are changes in service agreements or unclear documentation. Effective communication with both clients and internal departments, such as sales or customer service, is essential to resolve disputes and ensure timely payments. Additionally, handling a high volume of transactions can be demanding, requiring strong organizational skills and attention to detail to minimize errors and maintain accurate records.

What is the difference between Billing Agent vs Accounts Receivable Clerk?

AspectBilling AgentAccounts Receivable Clerk
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; accounting or finance certification optional
Work EnvironmentCustomer service settings, call centers, healthcare, or utility companiesOffice settings, finance departments, healthcare facilities
Employer & Industry UsageUsed across various industries for billing tasksCommonly found in finance and accounting departments
Primary FocusGenerating and sending bills to customersManaging accounts receivable and tracking payments

While both roles involve financial transactions, a Billing Agent primarily focuses on creating and sending bills to customers, often in customer service environments. An Accounts Receivable Clerk manages incoming payments, tracks outstanding balances, and maintains financial records. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Billing Agent jobs in Virginia?

For Billing Agent jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Billing Agent jobs in Virginia look for?

The top searched job categories for Billing Agent jobs in Virginia are:

Billing Agent jobs near you
Infographic showing various Billing Agent job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $41,804 per year, or $20.1 per hour.

Guest Service Agent

Kalyan Hospitality

Staunton, VA • On-site

Full-time

Re-posted 12 hours ago

Job description

About Company:

Our Vision


Our vision is to become the premier hotel development company with a concentration in Washington, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.



Our Mission


Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.



About the Role:

The Hotel Guest Service Agent plays a pivotal role in ensuring an exceptional guest experience from the moment of arrival until departure. This position is responsible for managing front desk operations, including check-in and check-out procedures, handling reservations, and addressing guest inquiries with professionalism and efficiency. The role requires a proactive approach to problem resolution, ensuring that any guest concerns are promptly and effectively managed to maintain high satisfaction levels. Additionally, the agent supports billing processes and manages foreign currency transactions accurately, contributing to the smooth financial operations of the hotel. Ultimately, this role is essential in creating a welcoming atmosphere that encourages repeat visits and positive reviews.

Minimum Qualifications:

  • Previous experience in a customer service role, preferably but not required in the hospitality industry.
  • Basic math skills for billing and handling foreign currency.
  • Ability to communicate clearly and professionally in English.

Preferred Qualifications:

  • Experience working in a hotel or similar hospitality environment.
  • Multilingual abilities to assist a diverse guest population.
  • Familiarity with additional phone systems and advanced billing software.
  • Physical ability to lift and bend as required for luggage handling.

Responsibilities:

  • Greet and welcome guests upon arrival, providing a warm and professional first impression.
  • Manage check-in and check-out procedures efficiently using hotel reservation and billing systems.
  • Handle guest inquiries, requests, and complaints promptly, ensuring effective problem resolution.
  • Process payments, including handling foreign currency transactions accurately and securely.
  • Coordinate with housekeeping and room service teams to fulfill guest needs and maintain room readiness.
  • Maintain accurate records of guest information and reservations using phone and computer systems.
  • Assist guests with special requests and provide information about hotel services and local attractions.
  • Lift and bend as necessary to manage luggage and assist guests with their belongings.

Skills:

The required skills such as front desk management, hotel reservations, and billing are utilized daily to ensure smooth guest check-in and check-out processes. Customer service and problem resolution skills are critical for addressing guest concerns promptly and maintaining satisfaction. Proficiency with phone systems and handling foreign currency enables effective communication and accurate financial transactions. The ability to lift and bend supports physical tasks like assisting guests with luggage and room service coordination. Preferred skills, including multilingual communication and advanced software knowledge, enhance the ability to serve a diverse clientele and streamline operational efficiency.

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