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Bilingual Technical Support Jobs (NOW HIRING)

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... * Bi-lingual (Spanish) Pay Range USD $37,055.00 - USD $52,935.00 /Yr.

Qualys

Technical Support Engineer

Raleigh, NC

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... * Bi-lingual (Spanish) Pay RangeUSD $37,055.00 - USD $52,935.00 /Yr.Employment Type: FULL_TIME

Qualys

Technical Support Engineer

Raleigh, NC

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

Actalent

Technical Support Specialist

Wheeling, IL

Job Title: Technical Support Specialist This Technical Support Specialist position focuses on ... Bilingual ability in Spanish is highly desirable. * Previous experience working with kitchen ...

TCWGlobal

Technical Support Representative

Long Beach, CA

$20 - $23.50/hr

Maintain accurate technical support logs and detailed records while following established company ... Bilingual in Spanish TCWGlobal is an equal opportunity employer. We do not discriminate based on ...

DURAVANT LLC

Technical Support Engineer

Woodland, CA · On-site

$80K - $110K/yr

As the Technical Support Engineer you will provides advanced technical support to field service ... Bilingual - Spanish * Must be at least 21 years of age, possess a valid driver's license, have a ...

WECO

Technical Support Engineer

Woodland, CA

As the Technical Support Engineer you will provides advanced technical support to field service ... Bilingual - Spanish * Must be at least 21 years of age, possess a valid driver's license, have a ...

Duravant

Technical Support Engineer

Woodland, CA

As the Technical Support Engineer you will provides advanced technical support to field service ... Bilingual - Spanish * Must be at least 21 years of age, possess a valid driver's license, have a ...

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Bilingual Technical Support information

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$14

$26

$44

How much do bilingual technical support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for bilingual technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

How to become a bilingual technical support?

To become a bilingual technical support specialist, develop fluency in two languages and gain technical knowledge relevant to the industry, such as troubleshooting, software, or hardware support. Obtain certifications like CompTIA A+ or relevant language proficiency tests to demonstrate skills. Experience with customer service and familiarity with support tools like ticketing systems can also improve job prospects.

What is a Bilingual Technical Support specialist?

A Bilingual Technical Support specialist is a professional who assists customers in resolving technical issues while communicating fluently in two or more languages. Their main responsibilities include troubleshooting hardware or software problems, providing product guidance, and ensuring customer satisfaction for clients who speak different languages. By bridging language gaps, they help companies deliver effective support to a diverse customer base and often work in call centers, IT departments, or remote support roles.

Is AI replacing tech support?

Bilingual technical support roles involve assisting customers with technical issues, often requiring communication skills and problem-solving abilities. While AI tools like chatbots are increasingly used to handle routine inquiries, human support specialists are still essential for complex or nuanced issues that require empathy and critical thinking.

What are the key skills and qualifications needed to thrive as a Bilingual Technical Support specialist, and why are they important?

To thrive as a Bilingual Technical Support specialist, you need strong troubleshooting abilities, fluency in at least two languages, and a background in IT or customer service, often backed by relevant certifications. Familiarity with ticketing systems, remote desktop tools, and CRM platforms is typically required. Excellent communication, patience, and cultural sensitivity are crucial soft skills for this role. These skills and qualities are essential because they ensure effective problem-solving, clear communication with diverse clients, and a high level of customer satisfaction.

What job makes $10,000 a month without a degree?

A Bilingual Technical Support role can potentially earn around $10,000 per month with experience, strong language skills, and technical expertise. High-level support specialists or those working in specialized industries may reach this income level without a formal degree, often requiring certifications and advanced problem-solving skills.

What is the difference between Bilingual Technical Support vs Customer Service Representative?

AspectBilingual Technical SupportCustomer Service Representative
Required SkillsTechnical knowledge, problem-solving, bilingual communicationCustomer service skills, communication, problem resolution
Work EnvironmentCall centers, IT departments, technical support teamsRetail, call centers, service industries
CertificationsTechnical certifications often preferredCustomer service training, soft skills
Industry UsageTechnology, telecom, software companiesRetail, hospitality, general services

While both roles involve communication and problem-solving, Bilingual Technical Support focuses on resolving technical issues in multiple languages within technical or IT environments. Customer Service Representatives handle a broader range of customer inquiries across various industries, often emphasizing soft skills and customer satisfaction. The key difference lies in technical expertise and industry focus.

How does being bilingual enhance your effectiveness in a technical support role?

Being bilingual allows you to assist a broader range of customers by providing support in their preferred language, which improves customer satisfaction and reduces misunderstandings. You may also act as a bridge between technical teams and non-English-speaking clients, ensuring accurate communication of complex technical information. Additionally, your language skills can make you an invaluable resource during high-priority incidents that require quick resolution across different regions. This ability often leads to increased responsibilities and potential advancement within multinational companies.

What are the highest paying bilingual jobs?

Bilingual technical support roles tend to offer higher salaries when combined with specialized skills such as IT certifications, technical troubleshooting, and fluency in in-demand languages like Mandarin, German, or Japanese. Senior positions, such as technical support managers or bilingual IT consultants, often have higher compensation, especially in industries like technology, finance, and healthcare. Salary levels vary based on experience, industry, and location, but bilingual technical support professionals with advanced skills can earn significantly above average wages for support roles.
More about Bilingual Technical Support jobs
What states have the most Bilingual Technical Support jobs? States with the most job openings for Bilingual Technical Support jobs include:
What job categories do people searching Bilingual Technical Support jobs look for? The top searched job categories for Bilingual Technical Support jobs are:
Bilingual Technical Support jobs near you
Infographic showing various Bilingual Technical Support job openings in the United States as of June 2026, with employment types broken down into 11% As Needed, 67% Full Time, 11% Part Time, and 11% Temporary. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Engineer

Technical Support Engineer

Qualys

Raleigh, NC • On-site

Full-time

Posted 7 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Technical Support Engineer ( Bilingual : English / Spanish )
The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Technical Support Engineer (TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transactions. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, that addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role. The TSE will provide support via phone, email, and WebEx focused on the Qualys Cloud Agent used in conjunction with the Qualys Services.
We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Technical Support Engineer acts as the main point of contact regarding technical issues and will work directly with Development and QA teams to facilitate resolution. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.
Qualifications
The ideal candidate will have strong hands-on networking knowledge and have at least 1-2 years of previous experience in a technical support role and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH or equivalent are preferred. The applicant will have a deep understanding of network services, and how they work from a protocol/configuration level.
Required:
1-2 years of experience in a technical support role.
Unix/Linux experience in an enterprise environment.
In-depth TCP/IP understanding.
LAN/WAN infrastructures.
Common OS services(IIS, BIND, Apache, AD, WINS, Samba, SSH).
Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
Windows Active Directory authentication and security.
Knowledge of Samba/Active Directory integration
CIFS, DNS, ACL, server/client configuration.
Outstanding troubleshooting and analytical skills.
Excellent written and verbal communication skills.
Splunk usage including but not limited to log queries and report/dashboard generation
Bachelor of Science, preferably with a major in Computer Science or equivalent experience
Fluent in both English and Spanish (written and verbal) to effectively support our customers
Preferred:
Knowledge of Cloud Platforms AWS, Azure, and GCP user management
Experienced with packet capture review and diagnosis.
Previous API support and Regex knowledge.
Scripting experience (Bash, Python)
Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
Oracle and Microsoft SQL knowledge highly desirable.
CCNA, MCSE, CISSP, CompTIA Security , and CEH highly desirable.
Experience with Customer Support and Development Tools (Salesforce, Jira, etc.)
Qualys is an Equal Opportunity Employer, please see our EEO policy.

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