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Bilingual Technical Support Representative Jobs (NOW HIRING)

For more information, view The Role of the Technical Support Representative Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user ...

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...

Jul 27, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

AZ ยท On-site

Jul 27, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...

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Technical Support Representatives are responsible for communicating and coordinating with vendors as needed. Technical Support Representatives also provide guidance, training, and assistance to users ...

Jul 27, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Jul 27, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Jul 27, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

AZ ยท On-site

Jul 27, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Jul 27, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Jul 27, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Showing results 21-40

Bilingual Technical Support Representative information

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$12

$21

$31

How much do bilingual technical support representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for bilingual technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is a Bilingual Technical Support Representative?

A Bilingual Technical Support Representative is a professional who assists customers in resolving technical issues with products or services, and is fluent in two or more languages. Their role involves troubleshooting product problems, answering customer inquiries, and providing solutions over the phone, email, or chat. By communicating in multiple languages, they help companies serve a diverse customer base and ensure that language barriers do not hinder customer support. These representatives typically work for technology companies, call centers, or service providers, and are skilled in both technical knowledge and customer service.

What are the key skills and qualifications needed to thrive as a Bilingual Technical Support Representative, and why are they important?

To thrive as a Bilingual Technical Support Representative, you need strong problem-solving abilities, technical troubleshooting skills, and fluency in at least two languages, often supported by a high school diploma or related certifications. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and cultural sensitivity set top performers apart in this role. These skills ensure efficient issue resolution and high customer satisfaction across diverse client bases.

How does being bilingual enhance your effectiveness as a Technical Support Representative?

Being bilingual allows you to assist a wider range of customers by providing support in their preferred language, which often leads to clearer communication and faster problem resolution. It also helps build trust and rapport with clients who may feel more comfortable explaining technical issues in their native language. Additionally, bilingual representatives are frequently called upon to handle escalated cases or translate technical documentation, increasing both responsibility and career growth opportunities within the team.

What is the difference between Bilingual Technical Support Representative vs Bilingual Customer Service Representative?

AspectBilingual Technical Support RepresentativeBilingual Customer Service Representative
Primary RoleProvides technical assistance and troubleshooting for products or servicesHandles customer inquiries, account management, and general support
Required SkillsTechnical knowledge, problem-solving, troubleshooting skillsCommunication skills, customer service, product knowledge
Work EnvironmentTechnical support centers, call centers, online supportCall centers, retail, online support platforms
Common CertificationsTechnical certifications (e.g., CompTIA, Cisco)Customer service certifications (e.g., CPR, CSAT training)

While both roles require bilingual skills and customer interaction, Bilingual Technical Support Representatives focus on resolving technical issues, requiring technical knowledge and certifications. Bilingual Customer Service Representatives handle general inquiries and customer relations, emphasizing communication skills. Understanding these differences helps job seekers target the right position based on their skills and interests.

More about Bilingual Technical Support Representative jobs
What cities are hiring for Bilingual Technical Support Representative jobs? Cities with the most Bilingual Technical Support Representative job openings:
Infographic showing various Bilingual Technical Support Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $43,945 per year, or $21.1 per hour.

Technical Support Rep

We Vote

Oakland, CA โ€ข On-site, Remote

Full-time

Posted 9 days ago


Job description

* Fraud and phishing warning *
Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you.
Be Part of Something Bigger - Join the WeVote Movement!
WeVote is seeking a dynamic IT System Support Technician to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week).
About WeVote
WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated Fast Forward nonprofit technology grantee, we're building something special - a movement of 150+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide.
Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact.
For more information, view https://WeVote.US.
The Role of the Technical Support Representative
Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user experience. We're looking for volunteers to help manage the questions and issues coming in from political candidates and other platform users. Our user base is expanding, and will eventually be thousands across the United States. The technical support rep will communicate with candidates/users via our ticket tracking system (Zendesk).
What You'll Accomplish:
  • Provide first-line support for incoming support tickets.
  • Respond to incoming issues in a timely way.
  • Identify problems and escalate to the appropriate next level of support as necessary.
  • Understand the platform and data well enough to respond to basic issues.
  • Maintain a 1 business day response time for candidate and internal support inquiries.
  • Collect and analyze data to understand trends and potential solutions.
  • Collaborate with partner teams in WeVote to investigate and resolve candidate/user needs.

Your background:
  • Computer skills required: Google Workspace
  • 1-2 years of experience in technical support
  • Zendesk or similar ticket tracking tool preferred
  • SAAS product support/knowledge preferred
  • Detail oriented
  • Good written communication skills
  • Analytical thinker
  • Ability to work in a fast-paced environment
  • Capability to explain technical concepts to non-technical users

Essential Requirements
Availability: At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Hours are flexible as long as a 1 business day response time is met Monday to Friday. Must be available to attend the team meeting each week.
Why This Role Matters
This isn't just volunteer work - it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change.
Ready to lead meaningful change while growing your career? We'd love to hear from you.