ZipRecruiter

Log In

1

Bilingual Customer Support Jobs (NOW HIRING)

ULINE

Customer Support Specialist - Bilingual

Ontario, CA · On-site

$28 - $33/hr

Bilingual Customer Support Specialist Pay from $28 to $33 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario ...

ULINE

Customer Support Specialist - Bilingual

Irving, TX · On-site

$26 - $30/hr

Bilingual Customer Support Specialist Pay from $26 to $30 per hour with significant growth and earning potential! Texas Branch - Irving, TX Fast, friendly and customer focused. As a Uline Bilingual ...

Uline

Customer Support Specialist - Bilingual

Ontario, CA · On-site

$28 - $33/hr

Bilingual Customer Support Specialist Pay from $28 to $33 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario ...

next page

Showing results 1-20

All JobsBilingual Customer Support Jobs

Bilingual Customer Support information

See salary details

$9

$17

$25

How much do bilingual customer support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for bilingual customer support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

How does being bilingual enhance collaboration within a customer support team?

Being bilingual allows you to bridge communication gaps not only with customers but also among team members who serve diverse markets. You’ll often act as a resource for colleagues handling complex cases in your second language, which fosters teamwork and mutual learning. Additionally, bilingual agents are frequently involved in cross-departmental projects aimed at improving processes or localizing support materials, providing valuable exposure and opportunities for career growth within the company.

What is the difference between Bilingual Customer Support vs Customer Service Representative?

AspectBilingual Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma; bilingual proficiency; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, online support, chat platformsRetail, call centers, office settings
Employer & Industry UsageTech, retail, telecom, international companiesRetail, banking, hospitality, various industries
Common Search & ComparisonYesYes

While both roles involve assisting customers, Bilingual Customer Support specifically requires fluency in two languages and often handles international or diverse client bases. Customer Service Representatives may work monolingually and focus on general customer inquiries. Bilingual support roles typically demand language skills, whereas customer service roles emphasize communication and problem-solving skills in a single language.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Support representative, and why are they important?

To excel as a Bilingual Customer Support representative, you need fluency in at least two languages, strong problem-solving abilities, and a background in customer service. Familiarity with CRM platforms, ticketing systems, and live chat or call center software is typically required. Excellent interpersonal skills, patience, and cultural sensitivity help build trust and effectively resolve customer issues. These competencies ensure clear communication, efficient problem resolution, and a positive customer experience across diverse client bases.

What are Bilingual Customer Support representatives?

Bilingual Customer Support representatives are professionals who provide customer service assistance in two or more languages. They help customers resolve issues, answer questions, and provide information about products or services, often via phone, email, chat, or in person. Their language skills allow them to communicate effectively with a diverse customer base, enhancing customer satisfaction and expanding the company's reach. Companies value bilingual support agents for their ability to bridge language barriers and deliver a better customer experience.
More about Bilingual Customer Support jobs
What cities are hiring for Bilingual Customer Support jobs? Cities with the most Bilingual Customer Support job openings:
What states have the most Bilingual Customer Support jobs? States with the most job openings for Bilingual Customer Support jobs include:
What job categories do people searching Bilingual Customer Support jobs look for? The top searched job categories for Bilingual Customer Support jobs are:
Bilingual Customer Support jobs near you
Infographic showing various Bilingual Customer Support job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 5% As Needed, 73% Full Time, 11% Part Time, 4% Temporary, and 3% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Bilingual CSR

Bilingual CSR

Allegiance Staffing

Carrollton, TX • On-site

$19 - $20/hr

Full-time

Posted 7 days ago

Job description

Bilingual Customer Service Rep

Overview:
We are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills in both English and another language, with a passion for delivering exceptional customer support and client services. This role offers an exciting opportunity to engage with diverse customers, resolve inquiries efficiently, and contribute to a positive brand experience. The successful candidate will demonstrate strong computer skills, sales aptitude, and the ability to handle high-volume calls with professionalism and enthusiasm.
Bilingual Customer Service Rep Duties:
  • Provide outstanding customer support by addressing inquiries, resolving issues, and offering solutions in both English and Spanish.
  • Conduct outbound calling campaigns to follow up with clients, promote products or services, and gather feedback for continuous improvement.
  • Manage data entry tasks accurately within customer relationship management (CRM) systems, ensuring all client information is current and precise.
  • Assist clients with product or service selections, leveraging sales techniques to enhance customer satisfaction and drive revenue growth.
  • Demonstrate excellent phone etiquette while handling high call volumes efficiently and professionally.
  • Collaborate with team members to share insights, improve processes, and ensure consistent client service standards.
  • Maintain detailed records of customer interactions, transactions, and feedback for analysis and reporting purposes.
  • Utilize Microsoft Office tools to prepare reports, correspondence, and documentation as needed.

Bilingual Customer Service Rep Qualifications:
  • Proven experience in call center environments or customer service roles with a focus on client support.
  • Bilingual proficiency in English and Spanish; strong communication skills in both languages are essential.
  • Demonstrated ability to handle outbound calling campaigns effectively while maintaining professionalism.
  • Strong data entry skills with attention to detail; familiarity with CRM software is preferred.
  • Excellent verbal communication skills coupled with active listening abilities.
  • Knowledge of sales techniques and customer support best practices.
  • Proficiency in Microsoft Office applications such as Word, Excel, and Outlook; basic computer skills are required.
  • Experience in handling cash transactions or cash handling procedures is a plus.
  • Ability to analyze customer needs quickly and provide appropriate solutions in a fast-paced environment. Join our team as a Bilingual Customer Service Representative and play a vital role in delivering exceptional client experiences while advancing your career in a vibrant, supportive environment!