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Bilingual Customer Support Jobs (NOW HIRING)

ULINE

Customer Support Specialist - Bilingual

Irving, TX · On-site

$30/hr

Bilingual Customer Support Specialist Pay from $26 to $30 per hour with significant growth and earning potential! Texas Branch- Irving, TX Fast, friendly and customer focused. As a Uline Bilingual ...

AnswerOne

Bilingual Customer Support Agent

Mcallen, TX · On-site

$16 - $18.50/hr

Immediately hiring Full Time Overnight Bilingual Customer Support Agents at AnswerOne! What is a Customer Support Agent? Our technology allows us to be a virtual extension of our client's teams and ...

Uline

Customer Support Specialist - Bilingual

Ontario, CA · On-site

$28 - $33/hr

Bilingual Customer Support Specialist Pay from $28 to $33 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario ...

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Bilingual Customer Support information

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How much do bilingual customer support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for bilingual customer support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

How does being bilingual enhance collaboration within a customer support team?

Being bilingual allows you to bridge communication gaps not only with customers but also among team members who serve diverse markets. You’ll often act as a resource for colleagues handling complex cases in your second language, which fosters teamwork and mutual learning. Additionally, bilingual agents are frequently involved in cross-departmental projects aimed at improving processes or localizing support materials, providing valuable exposure and opportunities for career growth within the company.

What is the difference between Bilingual Customer Support vs Customer Service Representative?

AspectBilingual Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma; bilingual proficiency; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, online support, chat platformsRetail, call centers, office settings
Employer & Industry UsageTech, retail, telecom, international companiesRetail, banking, hospitality, various industries
Common Search & ComparisonYesYes

While both roles involve assisting customers, Bilingual Customer Support specifically requires fluency in two languages and often handles international or diverse client bases. Customer Service Representatives may work monolingually and focus on general customer inquiries. Bilingual support roles typically demand language skills, whereas customer service roles emphasize communication and problem-solving skills in a single language.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Support representative, and why are they important?

To excel as a Bilingual Customer Support representative, you need fluency in at least two languages, strong problem-solving abilities, and a background in customer service. Familiarity with CRM platforms, ticketing systems, and live chat or call center software is typically required. Excellent interpersonal skills, patience, and cultural sensitivity help build trust and effectively resolve customer issues. These competencies ensure clear communication, efficient problem resolution, and a positive customer experience across diverse client bases.

What are Bilingual Customer Support representatives?

Bilingual Customer Support representatives are professionals who provide customer service assistance in two or more languages. They help customers resolve issues, answer questions, and provide information about products or services, often via phone, email, chat, or in person. Their language skills allow them to communicate effectively with a diverse customer base, enhancing customer satisfaction and expanding the company's reach. Companies value bilingual support agents for their ability to bridge language barriers and deliver a better customer experience.
More about Bilingual Customer Support jobs
What cities are hiring for Bilingual Customer Support jobs? Cities with the most Bilingual Customer Support job openings:
What states have the most Bilingual Customer Support jobs? States with the most job openings for Bilingual Customer Support jobs include:
What job categories do people searching Bilingual Customer Support jobs look for? The top searched job categories for Bilingual Customer Support jobs are:
Bilingual Customer Support jobs near you
Infographic showing various Bilingual Customer Support job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 5% As Needed, 73% Full Time, 11% Part Time, 4% Temporary, and 3% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Customer Support Specialist - Bilingual

Customer Support Specialist - Bilingual

ULINE

Irving, TX • On-site

$30/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

Uline rating

8.3

Company rating: 8.3 out of 10

Uline

Based on 107 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 11,869 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 96%

    96% say their health insurance is affordable

    say their health insurance is affordable

  • 85%

    85% say they get enough training

    say they get enough training

Featured by Uline, based on 107 Breakroom Quiz responses from their frontline employees

Job description

Bilingual Customer Support Specialist

Pay from $26 to $30 per hour with significant growth and earning potential!

Texas Branch- Irving, TX

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours:Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and beautifully maintained walking paths.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-JM3

#LI-TX001

(#IN-TXCS)

#ZR-TXCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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