The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...
The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
A Technical Support representative is expected to work with customers to identify credit card ... Bilingual (English/Spanish) is a plus, but not required * 2+ years Customer Service/ Technical ...
A Technical Support representative is expected to work with customers to identify credit card ... Bilingual (English/Spanish) is a plus, but not required * 2+ years Customer Service/ Technical ...
Technical Support Representative
Kansas City, MO · On-site
$34/hr
Description Seeking a skilled Technical Support Representative to join the team in Kansas City. In this role, you will serve as a key resource for both internal teams and external customers ...
Technical Support Representative
Kansas City, MO · On-site
$34/hr
Description Seeking a skilled Technical Support Representative to join the team in Kansas City. In this role, you will serve as a key resource for both internal teams and external customers ...
Our Pittsburgh office, located in Cranberry Township, PA, is looking for a Technical Support Representative to join our Engraving Solutions business, which sells through our Brady and Gravotech ...
Our Pittsburgh office, located in Cranberry Township, PA, is looking for a Technical Support Representative to join our Engraving Solutions business, which sells through our Brady and Gravotech ...
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
Our Pittsburgh office, located in Cranberry Township, PA, is looking for a Technical Support Representative to join our Engraving Solutions business, which sells through our Brady and Gravotech ...
Our Pittsburgh office, located in Cranberry Township, PA, is looking for a Technical Support Representative to join our Engraving Solutions business, which sells through our Brady and Gravotech ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 16, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
New
Quick apply
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
New
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
New
Quick apply
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
New
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
New
Quick apply
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
New
Bilingual Technical Support Representative information
See salary details
$12.02 - $13.83
3% of jobs
$13.83 - $15.65
8% of jobs
$17.36 is the 25th percentile. Wages below this are outliers.
$15.65 - $17.46
15% of jobs
$17.46 - $19.27
20% of jobs
The median wage is $19.63 / hr.
$19.27 - $21.09
19% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$21.09 - $22.90
11% of jobs
$22.90 - $24.72
8% of jobs
$24.72 - $26.53
8% of jobs
$26.53 - $28.34
3% of jobs
$28.34 - $30.16
3% of jobs
$30.16 - $31.97
2% of jobs
$12
$21
$31
How much do bilingual technical support representative jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for bilingual technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.
What is a bilingual technical support representative?
A Bilingual Technical Support Representative is a professional who assists customers in resolving technical issues with products or services, and is fluent in two or more languages. Their role involves troubleshooting product problems, answering customer inquiries, and providing solutions over the phone, email, or chat. By communicating in multiple languages, they help companies serve a diverse customer base and ensure that language barriers do not hinder customer support. These representatives typically work for technology companies, call centers, or service providers, and are skilled in both technical knowledge and customer service.
What are the key skills and qualifications needed to thrive as a bilingual technical support representative, and why are they important?
To thrive as a Bilingual Technical Support Representative, you need strong problem-solving abilities, technical troubleshooting skills, and fluency in at least two languages, often supported by a high school diploma or related certifications. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and cultural sensitivity set top performers apart in this role. These skills ensure efficient issue resolution and high customer satisfaction across diverse client bases.
How does being bilingual enhance your effectiveness as a technical support representative?
Being bilingual allows you to assist a wider range of customers by providing support in their preferred language, which often leads to clearer communication and faster problem resolution. It also helps build trust and rapport with clients who may feel more comfortable explaining technical issues in their native language. Additionally, bilingual representatives are frequently called upon to handle escalated cases or translate technical documentation, increasing both responsibility and career growth opportunities within the team.
What is the difference between Bilingual Technical Support Representative vs Bilingual Customer Service Representative?
| Aspect | Bilingual Technical Support Representative | Bilingual Customer Service Representative |
|---|---|---|
| Primary Role | Provides technical assistance and troubleshooting for products or services | Handles customer inquiries, account management, and general support |
| Required Skills | Technical knowledge, problem-solving, troubleshooting skills | Communication skills, customer service, product knowledge |
| Work Environment | Technical support centers, call centers, online support | Call centers, retail, online support platforms |
| Common Certifications | Technical certifications (e.g., CompTIA, Cisco) | Customer service certifications (e.g., CPR, CSAT training) |
While both roles require bilingual skills and customer interaction, Bilingual Technical Support Representatives focus on resolving technical issues, requiring technical knowledge and certifications. Bilingual Customer Service Representatives handle general inquiries and customer relations, emphasizing communication skills. Understanding these differences helps job seekers target the right position based on their skills and interests.
More about Bilingual Technical Support Representative jobs
What cities are hiring for Bilingual Technical Support Representative jobs?
Cities with the most Bilingual Technical Support Representative job openings:
What job categories do people searching Bilingual Technical Support Representative jobs look for?
The top searched job categories for Bilingual Technical Support Representative jobs are:
- Remote Loyalty Program
- Customer Support Representative Intuit Turbotax
- Bilingual Sales Rep
- Telecommute Amazon Spanish Customer Service
- Bilingual Spanish Inbound Sales
- Bilingual Customer Service Sales Representative
- Commission Metal Building Sales
- Employer Representative
- Customer Service Representative Car Dealership
- Hindi Speaking Customer Service
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Job description
Conexon Connect is a fast-growing internet service provider that works alongside Rural Electric Cooperatives to deliver and operate advanced fiber-to-the-home (FTTH) networks across the country. Our mission is to bring high-speed internet and phone service to Rural America and ensure exceptional service for every customer we support. Our team is driven by purpose, collaboration, and a commitment to bridging the digital divide. As we expand into additional states and communities, we're seeking team members who are excited to help us make a lasting impact by transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.
The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in the world. This representative will take incoming calls or emails from customers and offer resolutions by analyzing, troubleshooting and resolving technical issues. We are looking for a talented technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our growing company. You can enjoy the satisfaction of using your skills to help people while working in a positive and encouraging office environment.
Location: On-Site
Job Type: Full- time
Schedule: Fixed, some irregular hours may be required
Overtime: Occasionally
FLSA Status: Non-Exempt
Travel: No
Requirements
Preferred
Job Responsibilities
Physical Requirements
Standard Company Benefits Include
Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon's mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.
The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in the world. This representative will take incoming calls or emails from customers and offer resolutions by analyzing, troubleshooting and resolving technical issues. We are looking for a talented technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our growing company. You can enjoy the satisfaction of using your skills to help people while working in a positive and encouraging office environment.
Location: On-Site
Job Type: Full- time
Schedule: Fixed, some irregular hours may be required
Overtime: Occasionally
FLSA Status: Non-Exempt
Travel: No
Requirements
- High school diploma or equivalent required
- Excellent customer service and problem-solving skills
- Detail oriented individual
- Strong communication skills and ability to remain calm and professional in all circumstances
- Ability to multitask between systems and adapt to change
- Must be able to work independently and with a team
- Analytical thinker with technical aptitude
Preferred
- Associate degree or higher
- Telecom industry experience a plus
- Previous customer service/or technical support experience
Job Responsibilities
- Provide daily support to Conexon clients via phone, email, or chat
- Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
- Interact and coordinate with other departments to resolve customer issues with the ability to determine further action or final completion on customer cases received
- Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
- Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades
- Perform other duties as assigned to fulfill the objectives of this position
Physical Requirements
- Normal office conditions
- Majority of time spent on the computer and phone
Standard Company Benefits Include
- Three (3) weeks of paid time off
- Comprehensive benefits package, including health, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- Retirement benefits
Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon's mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.
About Conexon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
201 - 500 Employees
Headquarters location
Kansas City, MO, US
Year founded
2015