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Bilingual Phone Operator Jobs (NOW HIRING)

UHS

TELEPHONE OPERATOR

Laredo, TX · On-site

$12.50 - $15.75/hr

The Telephone Operator is responsible for answering the main switch board for all incoming calls ... Bilingual English/Spanish required. EEO Statement All UHS subsidiaries are committed to providing ...

Trinity Health

Message Center Operator - Per Diem

Waterbury, CT · On-site

$16.50 - $20.75/hr

Telephone Message Center and/or Hospital Operator experience a plus. * Work requires the analytical ... Accurate typing and spelling skills mandatory. Multi-lingual a plus. * Work requires the ability to ...

Trinity Health

Message Center Operator - Per Diem

Waterbury, CT · On-site

$16.75 - $20.75/hr

Telephone Message Center and/or Hospital Operator experience a plus. * Work requires the analytical ... Accurate typing and spelling skills mandatory. Multi-lingual a plus. * Work requires the ability to ...

Trinity Health

Message Center Operator - Per Diem

Waterbury, CT · On-site

$16.50 - $20.75/hr

Telephone Message Center and/or Hospital Operator experience a plus. * Work requires the analytical ... Accurate typing and spelling skills mandatory. Multi-lingual a plus. * Work requires the ability to ...

Internal Medicine Specialists of Las Vegas

Be Seen First

Medical Receptionist Scheduler

Las Vegas, NV · On-site

$16/hr

Hiring for Medical office phone operator. $16.00 an hour-Full time with benefits and pension plan ... Bilingual a plus Company Description We are an Internal and Family medicine clinic. We are also a ...

Frisco ISD

Districtwide

Frisco, TX

$14.50 - $18.50/hr

... phone operator for the school, and provides general office duties. Education/Certification: High school diploma or GED Special Knowledge/Skills: Bilingual in Spanish and English preferred Proficient ...

Ed Morse Automotive

Receptionist - Ford Lebanon

Lebanon, MO · On-site

$13 - $17.50/hr

Must have phone operator or front desk receptionist experience * Previous Automotive/Dealership ... Bilingual a plus but not required * May require weekend availability * Must be able to pass ...

Ed Morse Automotive Group

Receptionist

Dallas, TX · On-site

$14 - $18.50/hr

Must have phone operator or front desk receptionist experience * Previous Automotive/Dealership ... Bilingual a plus but not required * May require weekend availability * Must be able to pass ...

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All JobsBilingual Phone Operator Jobs

Bilingual Phone Operator information

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$9

$17

$25

How much do bilingual phone operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bilingual phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Phone Operator, and why are they important?

To thrive as a Bilingual Phone Operator, you need fluency in at least two languages, excellent verbal communication skills, and a high school diploma or equivalent. Familiarity with call center software, phone systems, and customer relationship management (CRM) tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure make someone stand out in this position. These skills and qualities are crucial for delivering effective service, accurately relaying information, and ensuring customer satisfaction across diverse populations.

What are some common challenges faced by Bilingual Phone Operators, and how can they be addressed?

Bilingual Phone Operators often encounter challenges such as handling calls from individuals with varying dialects, accents, or levels of language proficiency. Additionally, switching between languages quickly and accurately can be demanding, especially under pressure. To address these challenges, operators benefit from ongoing language training, clear communication protocols, and access to language reference materials. Supportive team environments and regular feedback also help operators maintain high-quality service and manage stress effectively.

What is the difference between Bilingual Phone Operator vs Customer Service Representative?

AspectBilingual Phone OperatorCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific certifications
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, healthcare, financeRetail, tech, service industries
Search & Comparison IntentRoles involving bilingual communication via phoneCustomer support roles, often in person or online

The main difference is that a Bilingual Phone Operator specializes in handling calls in two languages, often within call centers or support lines, while a Customer Service Representative may work in various settings, including in-person or online, with or without bilingual skills. Both roles require strong communication skills, but the Bilingual Phone Operator emphasizes language proficiency for phone-based interactions.

What is a bilingual phone operator?

A bilingual phone operator is a professional who answers and manages phone calls in two or more languages. They assist callers by providing information, transferring calls, taking messages, or offering customer support in their preferred language. Bilingual phone operators are essential in businesses that serve diverse populations, ensuring effective communication and high-quality service across language barriers.
More about Bilingual Phone Operator jobs
What states have the most Bilingual Phone Operator jobs? States with the most job openings for Bilingual Phone Operator jobs include:
What job categories do people searching Bilingual Phone Operator jobs look for? The top searched job categories for Bilingual Phone Operator jobs are:
Bilingual Phone Operator jobs near you
Infographic showing various Bilingual Phone Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 60% Full Time, 38% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator

Delta Downs Racetrack Casino Hotel

Vinton, LA • On-site

$15.25 - $19.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Provide accurate yet friendly service to the guests, potential guest and internal team members using the communication network. Knowledge of all reports and telecom equipment.

• Answer incoming calls on console and accurately direct calls to appropriate extensions/parties.
• Greet and respond to guests’ requests in a friendly, courteous manner.
• Maintain a complete knowledge of emergency procedures.
• Receive and log all emergency calls and direct to security and/or facility maintenance departments.
• Deliver exceptional customer service by professionally receiving and responding to inbound calls for internal & external guest for multiple properties.
• Effective knowledge of English language, both verbal and written speaking in a clear and professional manner
• Provide informed knowledge of Boyd Gaming properties, events, promotions, the city and key personnel, routing calls to the appropriate administrative extension, guest room, department or sister property.
• Ability to multitask, prioritize and complete tasks while responding attentively to our guest requests or complaints.
• Maintain working knowledge of all applicable computer programs and all telecom equipment.
• Maintain working knowledge of all emergency procedures. Ability to make sound decisions while coordinating and prioritizing with security and key personnel during high priority situations, i.e. bomb theat/fire/robbery/medical. 
• Maintain working knowledge of all guest services i.e. paging, messaging, wakeups, DNDs, VIPs, and NRG. and reports.
• Coordinate equipment repairs and technical issues with on-site technician. Knowledge of how to report and track inventory, and other duties as assigned.
• Maintain status board and keep all logs and computer files updated. 
• Work as team player in an environment that was founded on working smart and building relationships with guest and your team members.

Qualifications

• One (1) year of experience in telephone switchboard, multi-line phone system, and/or customer service preferred bilingual a plus.
• Must be able to sit for entire shift. 
• Operate Meridian switchboard.
• Basic knowledge of Microsoft Word, Excel, LMS, HMS, HOTSOS & Open Table & Self-Serve.
• Ability to Type, operate printers, beepers, cellular phones, and two-way radios.
• Operate HMS system/build and distribute broadcast and distribution Announcements.
• Operate all related Northern Telecom equipment, (Telecommunication automatic wake-up machine, 
• Operate & understand SDD call accounting system call costing, dialing patterns & reporting.
• Professional appearance.
• Follow confidentiality procedure.
• Comply with all Boyd Gaming regulations.
• High School graduate or equivalent.


Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.