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Bilingual Phone Operator Jobs (NOW HIRING)

DEERWOOD FAMILY PRACTICE

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Medical Phone Operator/Receptionist

San Antonio, TX · On-site

$15.50 - $17.50/hr

Job Summary We are seeking a dynamic and dedicated Medical Receptionist/Phone Operator to join our ... Bilingual abilities are highly desirable to serve diverse patient populations better * Proven ...

DEERWOOD FAMILY PRACTICE

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Medical Phone Operator/Receptionist

San Antonio, TX · On-site

$15.50 - $17.50/hr

Job Summary We are seeking a dynamic and dedicated Medical Receptionist/Phone Operator to join our ... Bilingual abilities are highly desirable to serve diverse patient populations better * Proven ...

St Johns Community Health

Operator

Los Angeles, CA · On-site

$30/hr

Receives all phone calls and incoming. First person of contact and refers to appropriate department ... Bilingual. * Good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES * Directs incoming ...

Enderby Gas Inc

Dispenser Operator

Sherman, TX · On-site

$14 - $17.50/hr

Cylinder Dispenser Operator: We are currently seeking a Cylinder Dispenser Operator to join our ... Demonstrated problem resolution skills in a customer service setting. * Multilingual abilities to ...

Msmc

Telephone Operator

Miami Beach, FL

$16 - $20/hr

Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on ... Bilingual in Spanish desired Benefits: We believe in the physical and mental well-being of our ...

Mount Sinai Medical Center

Telephone Operator

Miami Beach, FL · On-site

$16 - $20/hr

Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on ... Bilingual in Spanish desired Benefits: We believe in the physical and mental well-being of our ...

UHS

TELEPHONE OPERATOR

Laredo, TX

$12.50 - $15.75/hr

The Telephone Operator is responsible for answering the main switch board for all incoming calls ... Bilingual English/Spanish required. EEO Statement All UHS subsidiaries are committed to providing ...

Boyd Gaming

Telephone Operator

Vinton, LA · On-site

$15.25 - $19.25/hr

Qualifications • One (1) year of experience in telephone switchboard, multi-line phone system, and/or customer service preferred bilingual a plus. • Must be able to sit for entire shift. • ...

Boyd Gaming

Telephone Operator

Vinton, LA · On-site

$15.25 - $19.25/hr

Qualifications One (1) year of experience in telephone switchboard, multi-line phone system, and/or customer service preferred bilingual a plus. Must be able to sit for entire shift. Operate Meridian ...

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Bilingual Phone Operator information

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How much do bilingual phone operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bilingual phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Phone Operator, and why are they important?

To thrive as a Bilingual Phone Operator, you need fluency in at least two languages, excellent verbal communication skills, and a high school diploma or equivalent. Familiarity with call center software, phone systems, and customer relationship management (CRM) tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure make someone stand out in this position. These skills and qualities are crucial for delivering effective service, accurately relaying information, and ensuring customer satisfaction across diverse populations.

What are some common challenges faced by Bilingual Phone Operators, and how can they be addressed?

Bilingual Phone Operators often encounter challenges such as handling calls from individuals with varying dialects, accents, or levels of language proficiency. Additionally, switching between languages quickly and accurately can be demanding, especially under pressure. To address these challenges, operators benefit from ongoing language training, clear communication protocols, and access to language reference materials. Supportive team environments and regular feedback also help operators maintain high-quality service and manage stress effectively.

What is the difference between Bilingual Phone Operator vs Customer Service Representative?

AspectBilingual Phone OperatorCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific certifications
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, healthcare, financeRetail, tech, service industries
Search & Comparison IntentRoles involving bilingual communication via phoneCustomer support roles, often in person or online

The main difference is that a Bilingual Phone Operator specializes in handling calls in two languages, often within call centers or support lines, while a Customer Service Representative may work in various settings, including in-person or online, with or without bilingual skills. Both roles require strong communication skills, but the Bilingual Phone Operator emphasizes language proficiency for phone-based interactions.

What is a bilingual phone operator?

A bilingual phone operator is a professional who answers and manages phone calls in two or more languages. They assist callers by providing information, transferring calls, taking messages, or offering customer support in their preferred language. Bilingual phone operators are essential in businesses that serve diverse populations, ensuring effective communication and high-quality service across language barriers.
More about Bilingual Phone Operator jobs
What states have the most Bilingual Phone Operator jobs? States with the most job openings for Bilingual Phone Operator jobs include:
What job categories do people searching Bilingual Phone Operator jobs look for? The top searched job categories for Bilingual Phone Operator jobs are:
Bilingual Phone Operator jobs near you
Infographic showing various Bilingual Phone Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 60% Full Time, 38% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Phone Operator: Schedule Wed - Sun 12pm - 9pm

Phone Operator: Schedule Wed - Sun 12pm - 9pm

Cypress Healthcare Partners

Salinas, CA • On-site

$23 - $26/hr

Full-time

Posted 10 days ago

Job description

Schedule: Wednesday - Sunday 12 pm - 9 pm

Salinas Valley Health Clinics

SUMMARY

The Phone Operator must be able to perform the duties described within as well as to meet the company’s qualifications and provide excellent customer service. The person in the position of Phone Operator will assist patients by answering a multi-line phone system with accuracy and efficiency and log all phone calls in EMR. All duties and responsibilities of the job description for Medical Receptionist also apply to this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes but not limited to the following:

  • Answer incoming calls, provide coverage to all phone queues, minimum 7 hours/day log in time expectation.
  • Meet call center daily goals objectives
  • Adheres to all phone system related policies
  • Follow all phone system related company policies, in real time.
  • Ensure EMR tasks are completed according to timeliness requirements
  • Adhere to patient-centered medical home policies and procedures in conjunction with NCQA guidelines
  • Miscellaneous tasks assigned by management
  • Other duties as assigned

EDUCATION and/or EXPERIENCE

  • The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least 1 year (preferably 2 years) related call center experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. He/she must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers’ Compensation and self-paying patients, etc.

PREFERRED

Bilingual in Spanish.

SUPERVISORY RESPONSIBILITIES

  • This job has no supervisory responsibilities.

KNOWLEDGE

The jobholder must demonstrate current competencies applicable to the job position.

  • Excellent customer service
  • Problem resolution skills
  • Critical thinking skills and ability to analyze datasets
  • Effective verbal and writing skills
  • Microsoft Office knowledge (Word, Excel, and Outlook)
  • Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals.
  • Demonstrates ability to work autonomously and be directly accountable for results
  • Demonstrates flexibility
  • Exhibits capability to influence and negotiate individual and group decision making
  • Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment
  • Displays proven ability to positively influence behavior and outcomes

SKILLS:

  • Skill in appropriate assessment and assistance techniques.
  • Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
  • Skill in health information management by appropriately charting patient data.

CONDITION OF EMPLOYMENT:

Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas.


The range displayed on this job posting reflects the target for new hire salaries for this position.