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Bilingual Phone Operator Jobs (NOW HIRING)

St Johns Community Health

Operator

Los Angeles, CA · On-site

$30/hr

Receives all phone calls and incoming. First person of contact and refers to appropriate department ... Bilingual. * Good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES * Directs incoming ...

Enderby Gas Inc

Dispenser Operator

Sherman, TX · On-site

$14 - $17.50/hr

Cylinder Dispenser Operator: We are currently seeking a Cylinder Dispenser Operator to join our ... Demonstrated problem resolution skills in a customer service setting. * Multilingual abilities to ...

Msmc

Telephone Operator

Miami Beach, FL · On-site

$16 - $20/hr

Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on ... Bilingual in Spanish desired Benefits: We believe in the physical and mental well-being of our ...

Mount Sinai Medical Center

Telephone Operator

Miami Beach, FL · On-site

$16 - $20/hr

Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on ... Bilingual in Spanish desired Benefits: We believe in the physical and mental well-being of our ...

UHS

TELEPHONE OPERATOR

Laredo, TX · On-site

$12.50 - $15.75/hr

The Telephone Operator is responsible for answering the main switch board for all incoming calls ... Bilingual English/Spanish required. EEO Statement All UHS subsidiaries are committed to providing ...

Trinity Health

Message Center Operator - Per Diem

Waterbury, CT · On-site

$16.50 - $20.75/hr

Telephone Message Center and/or Hospital Operator experience a plus. * Work requires the analytical ... Accurate typing and spelling skills mandatory. Multi-lingual a plus. * Work requires the ability to ...

Trinity Health

Message Center Operator - Per Diem

Waterbury, CT · On-site

$16.75 - $20.75/hr

Telephone Message Center and/or Hospital Operator experience a plus. * Work requires the analytical ... Accurate typing and spelling skills mandatory. Multi-lingual a plus. * Work requires the ability to ...

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Bilingual Phone Operator information

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How much do bilingual phone operator jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for bilingual phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Phone Operator, and why are they important?

To thrive as a Bilingual Phone Operator, you need fluency in at least two languages, excellent verbal communication skills, and a high school diploma or equivalent. Familiarity with call center software, phone systems, and customer relationship management (CRM) tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure make someone stand out in this position. These skills and qualities are crucial for delivering effective service, accurately relaying information, and ensuring customer satisfaction across diverse populations.

What are some common challenges faced by Bilingual Phone Operators, and how can they be addressed?

Bilingual Phone Operators often encounter challenges such as handling calls from individuals with varying dialects, accents, or levels of language proficiency. Additionally, switching between languages quickly and accurately can be demanding, especially under pressure. To address these challenges, operators benefit from ongoing language training, clear communication protocols, and access to language reference materials. Supportive team environments and regular feedback also help operators maintain high-quality service and manage stress effectively.

What is the difference between Bilingual Phone Operator vs Customer Service Representative?

AspectBilingual Phone OperatorCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific certifications
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, healthcare, financeRetail, tech, service industries
Search & Comparison IntentRoles involving bilingual communication via phoneCustomer support roles, often in person or online

The main difference is that a Bilingual Phone Operator specializes in handling calls in two languages, often within call centers or support lines, while a Customer Service Representative may work in various settings, including in-person or online, with or without bilingual skills. Both roles require strong communication skills, but the Bilingual Phone Operator emphasizes language proficiency for phone-based interactions.

What is a bilingual phone operator?

A bilingual phone operator is a professional who answers and manages phone calls in two or more languages. They assist callers by providing information, transferring calls, taking messages, or offering customer support in their preferred language. Bilingual phone operators are essential in businesses that serve diverse populations, ensuring effective communication and high-quality service across language barriers.
More about Bilingual Phone Operator jobs
What states have the most Bilingual Phone Operator jobs? States with the most job openings for Bilingual Phone Operator jobs include:
What job categories do people searching Bilingual Phone Operator jobs look for? The top searched job categories for Bilingual Phone Operator jobs are:
Bilingual Phone Operator jobs near you
Infographic showing various Bilingual Phone Operator job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Bilingual Call Center Agent - Tampa, FL, USA

Bilingual Call Center Agent - Tampa, FL, USA

AnswerHero

Tampa, FL

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

Who are we? 

At AnswerHero, we've been the trusted voice behind thousands of growing businesses since 2010. We're not your typical call center, we don't do telemarketing, debt collections, or tech support. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.

If you're a compassionate communicator who values meaningful conversations and wants career, not just a job,  we want to hear from you!

What You'll Do

As a Bilingual Phone Operator at AnswerHero, you'll be the first voice our clients' customers hear, a role that carries real impact every single day. Your responsibilities include:

  • Answering inbound calls promptly and professionally on behalf of our business clients
  • Communicate fluently in both English and Spanish
  • Take accurate, clear messages and relay them to clients in real time
  • Schedule appointments and provide general client support per client instructions
  • Following client specific call-handling instructions with care and consistency
  • Deliver a warm, efficient, and courteous experience on every call

Requirements

What does it take to be a part of the #HeroSquad? 
  • Fluency in both English and Spanish (verbal and written)
  • High school diploma or equivalent
  • Strong empathy, active listening, and professional telephone manners
  • Attention to detail and the ability to type accurately while on a call
  • Reliable internet and dedicated workspace to ensure a professional setting
  • Dependability consistent attendance is essential in a 24/7 operation
  • Availability to work at least one weekend day

Benefits

Why You'll Love Working at AnswerHero
  • Thorough Training Provided: No prior experience? No problem. We set you up to succeed from day one.
  • Room to Grow: Explore future opportunities within AnswerHero to highlight your talents.
  • Supportive Team Environment: You'll feel connected and appreciated from day one.
  • Meaningful Work: Every call you take has a direct impact on real business.
  • Competitive pay + bilingual premium, your Spanish skills are a valued asset, and we pay accordingly
  • Flexible Setup: Remote-friendly options available.
Benefits (Full-time Employees)
  • Medical, dental, and vision insurance
  • Accrual based Paid Time Off (PTO)
  • Paid federal holidays per year
  • Company-provided equipment
How to Apply

Ready to become a trusted voice for thousands of businesses? Here's what to expect:

  • Submit your application and resume online
  • Video interview typically scheduled within 5 business days
  • Meet virtually with our hiring team
  • Complete a short bilingual language assessment (English & Spanish, approximately 10 minutes)
  • Offer and paid onboarding training

Apply now and become a Hero. We'd love to meet you.

Apply