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Betting Customer Service Jobs (NOW HIRING)

Betting Hero is the leading in-person customer acquisition company in the legal U.S. online gambling industry. Betting Hero partners with top sports betting and online gambling operators across ...

Betting Hero is the leading in-person customer acquisition company in the legal U.S. online gambling industry. Betting Hero partners with top sports betting and online gambling operators across ...

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Betting Customer Service information

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$9

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$26

How much do betting customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for betting customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Betting Customer Service position, and why are they important?

To excel as a Betting Customer Service representative, you should possess strong communication skills, attention to detail, and a thorough understanding of betting products or sports wagering. Familiarity with customer support platforms, live chat tools, and betting industry software is usually required. Patience, problem-solving abilities, and a customer-oriented attitude help set professionals apart in this role. These skills are crucial for effectively resolving customer issues, maintaining compliance, and ensuring a positive player experience.

What are typical daily responsibilities for someone in a Betting Customer Service role?

As a Betting Customer Service representative, your daily tasks often include assisting customers with account inquiries, processing bets, resolving payment or withdrawal issues, and explaining betting rules or terms and conditions. You may communicate with customers through live chat, email, or phone, and need to handle multiple queries in a fast-paced environment. Collaboration with other teams, such as risk management or technical support, is common to resolve more complex cases. Consistently delivering prompt, accurate, and friendly assistance is key to ensuring customers have a positive experience and continue using the betting platform.

What is a Betting Customer Service job?

A Betting Customer Service job involves assisting customers with inquiries related to betting accounts, payments, promotions, and technical issues. Representatives handle customer concerns via live chat, email, or phone, ensuring a smooth and enjoyable betting experience. They may also provide guidance on responsible gambling and troubleshoot issues with bets or transactions. Strong communication skills and knowledge of betting platforms are essential for this role.

More about Betting Customer Service jobs
What cities are hiring for Betting Customer Service jobs? Cities with the most Betting Customer Service job openings:
What are the most commonly searched types of Betting Customer Service jobs? The most popular types of Betting Customer Service jobs are:
What states have the most Betting Customer Service jobs? States with the most job openings for Betting Customer Service jobs include:
Infographic showing various Betting Customer Service job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Betting Hero Sales Ambassador

Betting Hero

Pittsburgh, PA

$50 - $70/hr

Full-time, Part-time

Posted 2 days ago

Be an early applicant


Job description

We Help People.
Enjoy Their Experience.
Betting With Mobile.

About Us:
Betting Hero is the leading in-person customer acquisition company in the legal U.S. online gambling industry. Betting Hero partners with top sports betting and online gambling operators across hundreds of venues spanning the U.S. Betting Hero has helped over 500,000 customers at events nationwide register, deposit, and bet on legal U.S. online sports books and casinos.

Betting Hero has experienced exponential growth and we are seeking the next class of Heroes to join our family!

About the Role

As a Betting Hero Sales Ambassador, you will be joining one of the leading gaming customer acquisition teams in the country representing premier sports betting, prediction market and iGaming brands in exciting, high-energy environments including sports bars, casinos, and live events.

We're actively hiring and looking for ambitious individuals who are ready to make an impact from day one. This is a people-first role where you'll connect with customers, introduce them to industry-leading platforms, and help guide them through the onboarding experience.

This role is ideal for people who thrive in performance-driven environments, take pride in delivering exceptional results, and are committed to excellence in everything they do. If you're competitive, driven, and motivated by performance-based rewards, you'll have the opportunity to earn exceptional income while building valuable sales, marketing and customer acquisition experience.

Pay & Perks

  • $20/hour + uncapped commission
  • Top performers regularly earn $50–$70+/hour including commissions, often generating full-time incomes while working part-time hours
  • Flexible, part-time schedule – perfect for students or those seeking supplemental income (typically Thursday–Sunday shifts)
  • Opportunities for growth and advancement - Many of our top-performing Team Leads and company leaders started as part-time sales ambassadors.
  • Fun, competitive team culture with events, contests, incentives, and social outings

Performance-based recognition and rewards for top achievers

What You'll Do

  • Represent premier gaming and betting operators at events, bars, casinos, and entertainment venues
  • Proactively engage new customers and create meaningful conversations
  • Educate guests on sports betting, prediction markets, and mobile gaming apps in a simple, engaging way
  • Assist users with app downloads, account registration, and placing their first wagers or predictions
  • Promote special offers to drive new customer acquisition
  • Create a fun, welcoming, and high-energy atmosphere that enhances the customer experience
  • Consistently strive to exceed performance goals and deliver best-in-class results

Serve as a positive, competitive team member who contributes to a culture of success and excellence

Who This Is Perfect For

  • Competitive, outgoing people looking for a fun part time opportunity with flexible hours
  • Highly motivated individuals who thrive in social environments, enjoy competition and performance-based earnings
  • Students or professionals seeking evening and weekend income
  • People passionate about sports, entertainment, gaming, or live events

What We're Looking For

  • Outgoing, confident, and energetic personality
  • Comfortable initiating conversations and engaging with the public
  • Competitive spirit with a strong desire to succeed and outperform goals
  • Sales-driven mindset and motivation to maximize earnings through commission

Commitment to excellence, professionalism, and delivering outstanding customer experiences

  • Strong communication and interpersonal skills
  • Reliable, self-motivated, and accountable
  • Positive attitude with the ability to thrive in a fast-paced, performance-oriented environment
  • Previous brand ambassador, promotional marketing, retail, hospitality, or sales experience is a plus

We hire for attitude, competitiveness and work ethic. Experience is a plus, but top performers come from a wide variety of backgrounds.

Why You'll Love It

  • Get paid to be social and attend exciting events

Work alongside ambitious, high-performing teammates

  • Earn uncapped commission and directly control your income potential

Gain valuable sales, marketing, and customer acquisition experience

  • Develop professional skills in communication, persuasion, and relationship-building
  • Be recognized and rewarded for your performance in a culture that celebrates achievement and excellence
  • Access clear advancement opportunities

Equal Opportunity Employer

Betting Hero is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all applicants and employees and do not discriminate based on any protected characteristic under applicable laws.

Betting Hero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.