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Betting Customer Service Jobs (NOW HIRING)

Product Marketing Manager, Betting

New York, NY ยท On-site

$168K/yr

... services business into a more product-led organization. Within Betting, that means helping the ... Customer insight and market understanding * Build a strong understanding of sportsbook customers ...

Customer Service Advisor

Denver, CO ยท On-site

$23.76 - $24.66/hr

Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ... Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 ...

Our focus on In-Play betting has solidified our market-leading position, offering an unmatched ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...

Customer Service Advisor

Denver, CO ยท On-site

$23.76/hr

Our focus on In-Play betting has solidified our market-leading position, offering an unmatched ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...

Customer Service Advisor

Denver, CO ยท On-site

$23.76/hr

Our focus on In-Play betting has solidified our market-leading position, offering an unmatched ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...

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Betting Customer Service information

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$9

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$26

How much do betting customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for betting customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a betting customer service?

A Betting Customer Service job involves assisting customers with inquiries related to betting accounts, payments, promotions, and technical issues. Representatives handle customer concerns via live chat, email, or phone, ensuring a smooth and enjoyable betting experience. They may also provide guidance on responsible gambling and troubleshoot issues with bets or transactions. Strong communication skills and knowledge of betting platforms are essential for this role.

What are typical daily responsibilities for someone in a betting customer service role?

As a Betting Customer Service representative, your daily tasks often include assisting customers with account inquiries, processing bets, resolving payment or withdrawal issues, and explaining betting rules or terms and conditions. You may communicate with customers through live chat, email, or phone, and need to handle multiple queries in a fast-paced environment. Collaboration with other teams, such as risk management or technical support, is common to resolve more complex cases. Consistently delivering prompt, accurate, and friendly assistance is key to ensuring customers have a positive experience and continue using the betting platform.

What are the key skills and qualifications needed to thrive in the betting customer service position, and why are they important?

To excel as a Betting Customer Service representative, you should possess strong communication skills, attention to detail, and a thorough understanding of betting products or sports wagering. Familiarity with customer support platforms, live chat tools, and betting industry software is usually required. Patience, problem-solving abilities, and a customer-oriented attitude help set professionals apart in this role. These skills are crucial for effectively resolving customer issues, maintaining compliance, and ensuring a positive player experience.

More about Betting Customer Service jobs

What cities are hiring for Betting Customer Service jobs?

Cities with the most Betting Customer Service job openings:

What are the most commonly searched types of Betting Customer Service jobs?

The most popular types of Betting Customer Service jobs are:

What states have the most Betting Customer Service jobs?

States with the most job openings for Betting Customer Service jobs include:

Infographic showing various Betting Customer Service job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Lexington, KY โ€ข On-site

$14 - $19/hr

Other

Posted 22 days ago


Job description

Customer Service Representative

TwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is owned and operated by Churchill Downs, Inc., and is the official online betting partner of the Kentucky Derby, bringing you more than 148 years of wagering experience. Players can wager through the TwinSpires desktop, mobile, and app-based advance-deposit wagering platforms as well as at retail locations and race tracks across the country.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.