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Behavioral Health Receptionist Jobs in Delaware (NOW HIRING)

Trinity Health

$15 - $19.75/hr

The Receptionist greets and welcomes patients and visitors to theclinic ... Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Trinityhealth

$15 - $19.75/hr

The Receptionist greets and welcomes patients and visitors to theclinic ... Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

RI International

Customer Service Specialist

Newark, DE · On-site

$15/hr

The Customer Service Specialist position acts as the receptionist for the Program. The Customer ... As an innovative leader in behavioral health care, we are committed to supporting our teams through ...

All JobsBehavioral Health Receptionist JobsBehavioral Health Receptionist Jobs in Delaware

Behavioral Health Receptionist information

See Delaware salary details

$9

$17

$24

How much do behavioral health receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for behavioral health receptionist in Delaware is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Delaware?

For Behavioral Health Receptionist jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Receptionist jobs in Delaware look for?

The top searched job categories for Behavioral Health Receptionist jobs in Delaware are:

Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,089 per year, or $17.8 per hour.

Behavioral Health Receptionist - Part Time

BRANDYWINE COUNSELING & COMMUNITY SERVICES INC

Wilmington, DE

$17/hr

Part-time

Posted 25 days ago

Brandywine Counseling & Community Services rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description

Brandywine Counseling is seeking a part-time Behavioral Health Receptionist for our Wilmington location! 


Who are We: 

Since 1985 Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges. 


What You'll Do as a Behavioral Health Receptionist with us: 

  • General clerical duties 
  • Check and prepared reminder calls or correspondences for clients  
  • Assure that the telephone is answered in a timely manner and all messages are relayed to the appropriate department or person 
  • File all and retrieves all documentation needed to stay in compliance with DE state and federal regulations. Obtain necessary client information to meet current federal guidelines and insurance use guidelines for electronic medical records. 
  • Obtain client demographic information and verify insurance information at each visit 
  • Scan pertinent client information into the EMR system including client authorizations, recent labs that were delivered, etc. 
  • Collect co-payments including cash, checks, and credit cards.  
  • Enter visit charges into the EMR system per doctor's coding on scheduler 
  • Schedule follow-up appointments and input recall notices  
  • Ensure the patient has the necessary paperwork and insurance documentation for their intake 
  • Identify and resolve minor client billing complaints 
  • Maintain cleanliness of the waiting area and assure the site brochures and other marketing materials are visible to clients 
  • Type correspondence and reports for staff 
  • Request medical charts from hospitals and other medical centers 
  • Maintain monthly list of admissions and discharges 
  • Obtain information sheet on new clients and prepare charts including initiating new charts or retrieving existing charts 

Knowledge, Skills and Abilities: 

  • Must have the ability to work well either alone or as part of a team. 
  • Excellent computer skills 
  • Excellent interpersonal skills. Ability to interact with people of a variety of backgrounds. 
  • Knowledge of principles and practices of basic office management and organization. 

Requirements

Qualifications: 

  • REQUIRED: High School Graduate or Equivalent 
  • PREFERRED: Associate degree 
  • REQUIRED: 1 year in office environment, 3 years related experience, some knowledge of treatment for substance use disorder/Mental Health Disorder. 
  • PREFERRED: Bilingual with fluency in reading/writing in Spanish 

Schedule: 

  • Monday - Thursday 
  • 3:00 p.m. - 8:00 p.m. 
  • Part-Time Position

Pay: 

  • Starting at $17/hour
  • Commensurate with experience and education! 
  • This part-time position does not offer benefits

What Brandywine Counseling & Community Services employees say

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