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Bdc Manager Jobs in Spring, TX (NOW HIRING)

ZT Automotive

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills ... Work in our call center staffed and managed by the dealership, and handle our customer contacts ...

Ron Carter Ford

BDC Service

Houston, TX

$14.25 - $19/hr

Work in our call center staffed and managed by the dealership, and handle our customer contacts ... Requirements Automotive BDC Representative Qualifications: * The ability to manage a high volume of ...

ZT Auto

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

Work in our call center staffed and managed by the dealership, and handle our customer contacts ... Automotive BDC Representative Qualifications: * The ability to manage a high volume of inbound and ...

ZT Auto

BDC Assistant Manager

Houston, TX · On-site

Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The Assistant Manager will work closely ...

Ron Carter Ford

BDC Assistant Manager

Houston, TX · On-site

Description Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The Assistant Manager will ...

ZT Automotive

BDC Assistant Manager

Houston, TX · On-site

Job Type Full-time Description Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The ...

Maddisoft

AI/ML Engineer (BDC Databricks)

Houston, TX · On-site

$14.25 - $19/hr

AI/ML Engineer - (BDC - Databricks) Location: Houston, TX (Hybrid) Role Overview We are looking for an AI Engineer to build and deploy AI/ML solutions using Databricks and Preferred SAP Business Data ...

Fred Haas Companies

Service BDC Agent

Houston, TX · On-site

$15/hr

BDC Representative - Automotive Call Center Representative - Service Department - Fred Haas Nissan ... The ability to manage high call volumes, internet leads and call lists simultaneously * Minimum one ...

Genius Agency AI

BDC Dealership Agent (On-site)

Houston, TX · Remote

$14.25 - $19/hr

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires ...

Fred Haas Companies

Service BDC Agent

Houston, TX · On-site

$15/hr

BDC Representative - Automotive Call Center Representative - Service Department - Fred Haas Nissan ... The ability to manage high call volumes, internet leads and call lists simultaneously * Minimum one ...

Fred Haas Companies

Service BDC Agent

Houston, TX · On-site

$14.25 - $19/hr

BDC Representative - Automotive Call Center Representative - Service Department - Fred Haas Nissan ... The ability to manage high call volumes, internet leads and call lists simultaneously * Minimum one ...

Davis Chevrolet

Sales BDC

Houston, TX

$26.96K - $55.45K/yr

We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to ... Keep up-to-date notes in the CRM * Address customer concerns- Understand and maintain product ...

Davis Chevrolet

Sales BDC

Houston, TX

$26.96K - $55.45K/yr

We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to ... Keep up-to-date notes in the CRM * Address customer concerns- Understand and maintain product ...

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Bdc Manager information

See Spring, TX salary details

$16.9K

$61.6K

$102.8K

How much do bdc manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for bdc manager in Spring, TX is $61,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $76,100.00 per year, depending on experience, location, and employer.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Spring, TX? The most popular types of Bdc jobs in Spring, TX are:
What are popular job titles related to Bdc Manager jobs in Spring, TX? For Bdc Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Spring, TX look for? The top searched job categories for Bdc Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Bdc Manager jobs? Cities near Spring, TX with the most Bdc Manager job openings:
Bdc Manager jobs near you

Call Center Representative / BDC - Central Houston Nissan

Central Automotive Group

Houston, TX • On-site

$1.80K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Our Central Houston Nissan Dealership is hiring for BDC (Business Development Center) representatives!
Apply today to join our team of dedicated Nissan professionals.
The company offers a comprehensive benefits package that includes:
  • Paid Holidays.
  • Paid Vacation.
  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Company Paid Life Insurance and AD&D.
  • 401(k) with Company Match.
  • Wellness Program.
  • Employee Assistance Program.
  • Vehicle Purchase and Repair Perks.

Job Summary:
The BDC (Business Development Center) / Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues.
Duties/Responsibilities:
  • Interacts with dealership customers and prospects via telephone, email, social media, or in person to provide support and information on products or services.
  • Responds to customer inquiries in a timely manner.
  • Maintains a thorough knowledge of dealership policies, products and procedures.
  • Conducts telemarketing and internet related sales/service campaigns.
  • Builds rapport with customers to build a base of referrals to establish a robust customer network.
  • Schedules appointments for prospects.
  • Attends product and sales training as requested by the BDC Manager.
  • Receives inbound sales leads (phone, internet) and directs to appropriate contacts.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints and escalates as needed.
  • Ensures that appropriate actions are taken to resolve customers' problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Follows up after customer service visit to ensure customer satisfaction.
  • Performs other related duties as assigned.

Supervisory Responsibilities - None
Required Skills/Abilities:
  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.
  • Bilingual is a plus.

Education and Experience:
  • High school diploma or equivalent.
  • Customer service experience required.

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Equal Employment Opportunity
The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@centralautomotivegroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.

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