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Bdc Manager Jobs in Dallas, TX (NOW HIRING)

Group 1 Automotive, Inc.

BDC Manager

Arlington, TX · On-site

Overview BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement. This is an ...

New

Group 1 Automotive, Inc.

BDC Manager

Arlington, TX · On-site

Overview BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement. This is an ...

New

Lone Star Toyota

BDC Manager

Lewisville, TX · On-site

The BDC Manager ensures the department meets or exceeds their goals with phone and internet sales, and keeps the management teams and GM informed of progress on all calls/internet leads that come ...

Group 1 Automotive, Inc.

BDC Manager

Arlington, TX · On-site

Overview BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement. This is an ...

Group 1 Automotive, Inc.

BDC Manager

Arlington, TX

BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement. This is an opportunity for ...

New

MOTiiV

BDC Agent

Dallas, TX · On-site

$13.75 - $18.25/hr

Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...

MOTiiV

BDC Agent

Dallas, TX · On-site

$14.75 - $19.75/hr

Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...

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Bdc Manager information

See Dallas, TX salary details

$18.8K

$68.5K

$114.3K

How much do bdc manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for bdc manager in Dallas, TX is $68,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $84,600.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Dallas, TX?

The most popular types of Bdc jobs in Dallas, TX are:

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For Bdc Manager jobs in Dallas, TX, the most frequently searched job titles are:

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The top searched job categories for Bdc Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Bdc Manager jobs?

Cities near Dallas, TX with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,478 per year, or $32.9 per hour.

BDC Manager

Group 1 Automotive, Inc.

Arlington, TX • On-site

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

86th of 159 rated car dealerships

Job description

Overview

BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement.

This is an opportunity for a proven automotive professional who excels at developing people, creating processes, and maximizing appointment-setting performance. The ideal candidate is a strong leader who understands how to convert internet, phone, and digital leads into showroom traffic while delivering an outstanding customer experience.


Responsibilities

 
  • Manage the daily operations of the dealership's Business Development Center
  • Recruit, train, coach, and motivate BDC representatives
  • Monitor inbound and outbound call performance
  • Ensure timely follow-up on internet, phone, and digital leads
  • Drive appointment-setting and appointment-show rates
  • Track KPIs and implement strategies to improve performance
  • Work closely with sales management to maximize lead conversion
  • Maintain high levels of customer satisfaction and professionalism
  • Develop and enforce BDC best practices and processes

Qualifications

  • Previous Automotive BDC Manager experience required
  • Proven success leading a dealership BDC team
  • Strong understanding of CRM platforms and lead management processes
  • Experience with internet sales, digital retailing, and customer follow-up strategies
  • Excellent leadership, communication, and organizational skills
  • Ability to analyze reports and drive performance through accountability
  • Professional references required
What We Offer
  • Competitive compensation plan
  • Health, dental, and vision benefits
  • Paid time off
  • Career growth opportunities within a premier automotive organization
  • Supportive, team-oriented culture
  • Manufacturer-backed luxury brand environment

What Group 1 Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

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