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Bdc Representative Jobs in Dallas, TX (NOW HIRING)

MOTiiV

BDC Agent

Dallas, TX · On-site

$13.75 - $18.25/hr

Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...

MOTiiV

BDC Agent

Dallas, TX · On-site

$14.75 - $19.75/hr

Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...

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Bdc Representative information

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How much do bdc representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for bdc representative in Dallas, TX is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.04 per hour, depending on experience, location, and employer.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

Is being a Bdc Representative a good job?

A BDC (Business Development Center) Representative is responsible for generating leads, setting appointments, and supporting sales efforts, often working in a dealership or sales environment. The role can offer a steady income with commissions or bonuses and requires good communication skills and familiarity with CRM tools. Job satisfaction depends on individual preferences for sales work, customer interaction, and performance-based incentives.

What are popular job titles related to Bdc Representative jobs in Dallas, TX?

For Bdc Representative jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Bdc Representative jobs in Dallas, TX look for?

The top searched job categories for Bdc Representative jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Bdc Representative jobs?

Cities near Dallas, TX with the most Bdc Representative job openings:

Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution, with an average salary of $37,171 per year, or $17.9 per hour.

Service BDC Representative - Toyota of Plano

Toyota of Plano

Plano, TX • On-site

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Business Development Center (BDC) Representative
The Service Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments.
The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Managers, support staff and customers.
Responsibilities
  • Receiving inbound service phone calls
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to clients
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
  • Contacting clients prior to appointment date to confirm appointment
  • Following up post visit to ensure customer satisfaction

Requirements
  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
  • Medical
  • Dental
  • Vision
  • Retirement Plan Available
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Training
  • Short Term Disability
  • Employee Purchase Program

About Us
Toyota of Plano is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!

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