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Bdc Manager Jobs in Minnesota (NOW HIRING)

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Bdc Manager information

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$18.6K

$67.8K

$113.1K

How much do bdc manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for bdc manager in Minnesota is $67,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $83,700.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

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The most popular types of Bdc jobs in Minnesota are:

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For Bdc Manager jobs in Minnesota, the most frequently searched job titles are:

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What cities in Minnesota are hiring for Bdc Manager jobs?

Cities in Minnesota with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $67,769 per year, or $32.6 per hour.

Automotive BDC Sales Coordinator Bilingual

Apple Ford White Bear Lake

White Bear Lake, MN

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Automotive Business Development Sales Coordinator Bilingual Spanish Speaking

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $19.00- $22.00 an hour

Are you looking for a company that Supports You and Your Career Goals, Encourages You to Make a Difference, and helps you Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is a 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking a highly motivated and organized individual to join our team as an Automotive Business Development Sales Coordinator. In this role, you will play a crucial part in driving sales growth and expanding our market presence within the automotive industry. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, scholarships, tuition reimbursement, and career growth and development opportunities. 

What you will do:

  • Receive incoming internet leads, phone calls, and online chats from customers
  • Respond appropriately and with the goal of setting an appointment for a visit
  • Follow up with all customers who do not set an appointment initially to ensure the highest level of customer service
  • Document all customer contact in the CRM tool
  • Document all customers, appointments, shows on the BDC Smartsheet
  • Assign leads and appointment to Sales Associates in accordance with the batting order
  • Follow scripts for incoming phone calls
  • Follow the process for outgoing emails and follow up
  • Directing non-sales customers to the appropriate person/department
  • Work with the other BDC Sales Appointment Coordinators to provide a seamless experience for our customers
  • Answer phones with the best quality greeting
  • Work with all stores to stay abreast of incentives and programs
  • Handle customer concerns with integrity, poise and take or refer the complaining customer to the appropriate individual for resolution
  • Use the many different technology tools effectively and efficiently

What we are looking for:

  • Previous experience in customer service, preferably in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Friendly and approachable personality.
  • Strong organizational and multitasking abilities.
  • Proficiency in using basic office software.
  • Ability to multitask and thrive in a fast-paced environment.
  • Positive attitude and a willingness to go the extra mile for customers.
  • Must be well spoken and be able to speak and write with proper grammar
  • Proficiency with basic computer programs such as word, excel
  • Proficient use of different web browser
  • Ability to multi-task

Benefits

  • Competitive Pay
  • Flexible Working Hours
  • Advancement Opportunities
  • Scholarships, Tuition Reimbursement, Growth and Development Plans
  • Professional and Respectful Work Environment
  • Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
  • Company Paid Life Insurance along with Voluntary Life and Disability
  • Health Club Reimbursement
  • New and Used Vehicle, Parts, and Service Discounts
  • Vacation, Holiday, Volunteer Time Off
  • 401k with a Company Matching Contribution
  • Employee Assistance programs

Why Work for Apple Autos

  • We strive to make a positive impact in our world, you will get the opportunity to give back.
  • Internal promotions, we offer our employees the opportunity to advance internally. 
  • We encourage teamwork, positivity, and kindness.
  • Learning and development programs are available.
  • We empower our employees to do what is best for our customers, and other employees.
  • Continually giving back to our employees for all their hard work that does not go unnoticed.  We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
  • Ranked Top workplaces in MN (2020,2021,2022)

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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